Smilez Wayne (MED)

If I could give Joyology Wayne NEGATIVE stars I WOULD! Since the switch to the new manager Sebastian, they have taken the JOY out of JOYOLOGY. This is the biggest joke of a dispensary I have ever seen. The management is pathetic, especially the owners. They know nothing about the products they sell in their store. I've seen moldy weed, moldy edibles, & improper handling of products. Racism, misogyny, and hate run deep throughout this company and it's embarrassing to know I used to shop here. They lie about products, prices, product benefits, test dates, strains, employee benefits, etc.. Half of their staff is either too stoned to do their job or too naïve in their product knowledge to give you what you really need. Their budtenders are incentivized via contests to push their garbage/ old products that don't regularly sell and the budtenders will lie to your face to get another .50 cents or 1.00 added to their little 'SparkPlug' total. The management steals tips and samples from their budtenders. They hide in the office and secretly bash their employees and mansplain to their customers. Unprofessional staff with mediocre products. DON'T SHOP HERE.

At one time (when this was Holistic) this was my favorite dispensary. Since the name change & moving downstairs they have slowly been losing all the – we care about our patients – attitude that made this place special. I've been coming here for years, so I brought my 2 sisters here. The budtender I got on a particular visit was extremely condescending. When I said I micro-dose, he proceeded to explain to me how to take what I was buying. If I know what micro-dosing is, I don't need you to explain it to me. The next visit, I called before I went. I wanted one thing. The person on the phone said they had plenty in stock. So, I drove down there & they were out. They made up lots of excuses why they were out. They said I could buy what I wanted from the more expensive recreational side (then you're not really out are you?). They tried to up-sell me with something I didn't really want while not listening to what my need was. It was a very bad situation & I left with nothing. Recently, was very likely my last visit to Joyology. The website doesn't seem to be updated much. I've been asking for CBD honey sticks for well over a month. The website says they have them, every time I ask for them, at the store, they say they're out. The budtender (Aaron) was very matter of fact, retail in a rush to move me through. The entire place has gotten, let's just move people through as fast as possible, make the money, hurry, hurry.

I came in a little over 2 weeks ago and Sarah was my blood tender was very helpful and knowledgeable in prices and product that was very pleased I definitely would request her every time I come she's a great person and a great personality and she gave me my choices if I wanted to better stuff or the other stuff and I like that makes you feel comfortable coming in give her a big blunt lol

I just wanted to say THANK_YOU for making 4/20 so great. Your product is the best and your prices today were awesome!!! It was a great experience.

Dumped their med service what a joke.

Diana is the best bud tender I've had in years. She took the time to listen to me and her recommendations were exactly what I wanted and better! Diana is very personable and I will definitely be returning to see her very soon!

i love how fast you are an very nice bud tenders

Super nice people, clean and well stocked. I have recommended this dispo to many

They have the biggest selection on pre-rolls,edibles, flower on everything.

Great staff and prices! Also have a nice selection but I purchased some canna tropic gummie’s and the seal was tampered with! I tossed them…

I've been going here for over four years. Never had an issue. Last week bough an once that was harvested over a year ago. My fault for not reading the fine print before I left. But shame on you for selling me a product so dry it was impossible to smoke. Other dispensaries have told me after a year the product is destroyed. Also bought an eighth of mamosa which was a year and month old. Dry harsh no high, total waste of money. I feel ripped off after spending almost $200.

Quick service with great product and prices

I've been a patient here for a lil over 2yrs, and im Never Disappointed ! The staff are very Knowledgeable and Friendly, 😍Kat 🥰 Has Always Been A Big Help with All of there Products! And its Nice to Be Recognized as A Loyal Customer! Great Job Joyology love what You've done with the place! Customer service is Great always Keeps me Coming Back!

Quality attention to details. Well run and very clean. Thank You Vita

First off this is my first time EVER writing a review anything or anyone. But I am so pleased with the service that was PERSONALLY provided to me from the manager CAT. I went there for the first time and that day their power was out because of the storm. My order had to be resubmitted manually because of no power my online order couldn't be accessed. My order was not correct when I got home and the manager CAT promptly returned my call and made things EXCEPTIONALLY right for me. Not only did she PERSONALLY wait on me she understood my heighten anxiety not wanting to come into the store due covid pandemic. She came out to the car and not only took my order but explained everything to me because it was my first experience with cannabis. She gave me recommendations as which product would work best for me. Please visit the store and TRUST me you won't regret it! Thanks again CAT!! -Tdavis

You were my 1 st dispo & my only for the first 2 years I had my card.i moved to howell and had not been here in awhile ...icwas looking at deals and seen the 1/2 oz northern lights $75. Prepackaged.. not happy about the tremendous amount of stems ..i have gotten handfuls rolling 2 joints .thats . Bit much .like I bought 1/2 stems and 1/2 weed..disapointed tgis time

I love the “vibe” of this place. It’s popular for a reason. Their fridays deals are BOMB. The staff is very nice and personable as well.

LOVE the new shop! Great prices, friendly people, & huge selection; this place has it all. It is a must-visit whenever I'm in town!

Always my go to dispensary, everyone is really knowledgeable and always friendly. Aj is an awesome bud tender, he was super helpful with my choice in a cartridge that would help with my chronic pain and sleep. I recommend this place over anywhere ! :)

The people are very friendly and have good quality. I like the fact they are knowledable of what may work for me as I have pain & they have helped me a lot. Prices are equal to other dispensaries.

i love this place !!!! really kind employees, really good vibes, many selections, quality medicine, good discounts ! i recommend this place to anyone.

Normally it is decent quality. I tried the northern lights last pick up. The prepackaged ones. Stay away from that. Was pure trash. I guess that explained the pricing of it but literally could have been given away for free it was so terrible. Please take that off the shelf. This review is on that product specifically and not the service or other products. Ordering again today but guess have to stick to top shelf for the quality.

Overall, this place is great and I generally recommend this dispensary to others. Recently, I went and purchased some flower and a fire stick. The budtender, who was very friendly, accidentally forgot to put the fire stick in the bag. I realized this when I got home, called them immediately, and was told I had to drive back that day or the next to receive the forgotten item. I questioned why it had to be so soon - why couldn’t I retrieve it when I shop there next? They simply said it had to be that day or the next. So, I made the 30 minute drive back to get what I paid for. It would have been nice if they were either more flexible with this process or offered some sort of compensation for the inconvenience - especially since I’m a fairly regular customer.

Loved this place until the experience I just had happened. Sat there for a curbside order for an hour while they were getting other peoples orders out who were only sitting there for 5-10 mins well after the fact of me arriving there. Asked one of the workers how much longer after I’ve been sitting there for 45 mins and he said idk and just walked away very unprofessionally. Had to leave without even getting my order. Don’t know if I’ll be back after this.