K9 Chronic

They are consistently bad at their delivery. With the pandemic happening some of us rely on this service and I have been screwed over multiple times. Most recently they were out of what I ordered, they didn't even process my order for three hours after I made it. I had $51 worth of stuff, I handed the driver $55 and the driver took my money before handing me my bag and I gave my money thinking my order was right, got inside saw the receipt and noticed they substituted a bunch of things for things I didn't order, they never called me to tell me they were out of product and I had only $41 worth of product so I was out $10. The woman didn't correct my money she just assumed it was a tip. I can't afford to tip $14, especially with such poor service. I called to complain and the guy sounded so high off his rocker he was of no help and said the manager would call me back. This was the most unprofessional situation I have ever been in. They ripped me off entirely. I do not smoke indicas and they gave me a bunch of indica prerolls, this isn't okay. I would not recommend them, they don't seem to give a crap about their customers or customer service. I have had them leave off items before and not tell me and then let me pay the full price.

These employees do not wear masks!!! Do not give your money to this place of business. Twice now I have gone there and the man working there is not wearing a mask. The first time, I was flustered and didn't know how to react. This time I put my foot down and refused to pay for my online order I had placed and left. It disgusts me that a place of buiness such as K9 Chronic would allow their staff to be on the clock and public facing and not require them to wear a mask. This is the most basic way to protect the lives of one another in our community, and is a sign of intelligence and respect for those around you. Clearly this company does not care if the people in their community stay safe from an uncontained virus. They just lost my business for life. Nobody likes wearing the masks, but we do it to save lives.

I made an account just to come warn others about this place. I am a caretaker for my husband but today he decided to go to the dispensary near our home which unluckily was this place. I get a call because (before any money or final sale has been made) he tried to present his medical card. The "employee" told shrugged "sorry, that's the price do you even still want it". I am speechless. During a pandemic and when job security is not guaranteed a rep from this establishment denied him use of his card FOR MEDICINE. Sounds like this place needs to adapt to 2020 and have reputable butenders instead of low level drug dealers. This place is a SCAM.

The Flower and prices here are a joke they have nasty cannabis not shopping here agian ☹

I am in love with the drive thru feature. As a single mom its hard sometimes to go to dispensaries because kids are not allowed. BUT K9 lets you pull up and your order is handed to you. Super awesome. The parking lot guy, Randy is friendly always smiling and very knowledgeable. This is a must for single moms on the go!

Why doesn't your female delivery driver wear a mask when she comes to the door, even when she sees the customer wearing one? I won't be ordering again.

Your customer service is beyond rude.

I'm a disabled veteran the shops not open so you have to go through the drive-thru so you don't see what you get so when you get home get the wrong thing they won't replace it and it's their fault but if you want a really good weed shop fresh started right around clothing

Incel and maga attitude. Not a comfortable place for most people.

Been getting my weed delivered from here for a little while. Ive always seen there free delivery Thursday's advertisement so I decided to get some weed today on thurs but guess what when I try to get them to deliver they're not delivering today on Thursdays even though they say free delivery Thursdays ....what a joke

Quick easy service. Dependable staff members. Convenient location for me. And a great home delivery service.

they will chat with you about growing and find you the best deal possible

Great Shop, Great Prices. The staff is amazing and the products are top notch. They always take care of me and they have super knowledgeable staff. I won't go anywhere else.

I would have given this store a quality of 5 stars, but after visiting today, and getting a gram of bud, only to peel back the label and it had a completely different label underneath with a completely different strain name and percentage. Definitely won’t be back, which sucks.

dude. these weeds don't even get me high.

Do not go here. Their prices are a joke and the male staff are sketchy and like to short people on their change. It happened to me twice. Their oil always tastes like rubber and they rush you and are rude. Do yourself a favor and go to a different dispensary.

You listed jack herer ay 28.4%thc but when I got it home I noticed it is only 13%thc. that sucks. I feel like that's bait and switch. I would not have paid for such a low %

Always have the best prices / products! Awesome staff (:

They sent me some of the nastiest dabs I have ever smoked. Tasted like the bottom of a boot. When I complained, they were rude to me...

I've been to many pot shops in eugene/ springfield even venta. This shop out passes all of them. People there are friendly, knowledgeable and the customer service is amazing. I will drive miles to buy from them. Check them out you will not disappointed. This is by far my favorite shop. They even delive.

Knowledgeable staff. Billie & Markie both very helpful. I always leave the store thinking that the staff was very professional. Thank you

Love coming to this place but his time I was really amazed with the quality service that I got from Brad. Thanks man , I appreciate your advice you were spot on!

This my go to spot in Springfield, they have great quality and affordable options, they friendly and always helpful. Thank for your great cannabis shop.

This is my go-to dispensary! Knowledgeable about all their products. Lowest prices around.