On June 7 2020, I received a delivery order. One of the jars, each of which which was an 1/8 of flower, had an unsealed safety seal inside the lid. I immediately notified the driver, and the dispensary. They said they would get back to me. 4 months has passed. I have placed multiple phone calls to the dispensary & each time was told a manager would get back to me. I never received a response, nor a replacement. This is MEDICATION. If this occurred at a pharmacy there would certainly be an immediate response. I will NEVER order from this place ever again. Note: I have never been to the facility as was a delivery but was forced to do star ratings as if I had been there as no other option.