I do apologize your wife's visit did not go well, I did speak with my staff about this incident specifically and viewed it on our security footage. Because we are a legal and licensed Cooperative through the City and the State of California, we require a California ID or Drivers License and a California Physician's Recommendation in order for you to be verified and purchase legally. Due to the fact that we are still under Proposition 215 and 420SB, which states that Medical Cannabis is strictly for residents of California with a Medical Marijuana Recommendation until Proposition 64 goes into effect, we do not allow anyone without the valid documentation to enter. This goes for every single patient that steps into our facility, you are always welcome to wait patiently in our lobby if you do not have the required documents but in order for us to stay compliant we have to follow these rules. I am sorry that your trip was not as expected, profanity and mistreatment of our staff will not be tolerated. I hope that this helps your understanding of our processes and procedures, thank you for your time it was a pleasure doing business with you.