Been here a couple of times, you have to order by phone first. Most recent visit, I ordered one thing on the phone, was presented with another situation in the store. Buyer Beware, Bait-n-Switch. "Call center" says one thing, manager/employee inside says another. Not much counseling from the budtenders about what you're buying. I agree with the other reviewer, Budtenders need to pay more attention to getting the change right. Buy a calculator maybe. I was almost overcharged around 50 dollars.
Other dispensaries show the customer/patient the product, discuss the delivery method, make sure they are informed about what they are buying. They make correct change. And they don't seem happy to disappoint patients.
In the future, I will spend my money someplace less stressful.
Thank you for taking the time to provide us feedback and I am sorry you had a negative experience. Our mandatory online-ordering protocol has been in place since the beginning of the pandemic in order to prioritize the health and safety of our patients and staff. We have worked hard to update Leafly, Weedmaps, and our website's menu to be consistent with the prices of the products and will always recommend that our patients use our website for the most accurate and up-to-date information- Leafly and Weedmaps are not synchronized to automatically populate this information and must be updated separately.
Overall, we aren't perfect and strive to improve each and everyday. Moving forward, please use this text number to directly communicate with our patient consultants in the store: 443.846.0579.
Lastly, our "budtenders" are extremely knowledgeable when it comes to the products you purchase. Remember, you can ask questions about products from the text number provided and in the store when you are picking up your order. Expect a better experience the next time you visit - your experience does not reflect the consistent excellent service we provide a vast majority of the time, but there is always room for improvement and we appreciate your taking the time to leave a review. Stay safe out there!