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Thank you so much for putting terpene profile with products. It's imperative for shopping. Please keep it up
We could not agree more and thank you for acknowledging as our team has worked hard to maintain a consistent routine of uploading our constantly-changing inventory!
Been here a couple of times, you have to order by phone first. Most recent visit, I ordered one thing on the phone, was presented with another situation in the store. Buyer Beware, Bait-n-Switch. "Call center" says one thing, manager/employee inside says another. Not much counseling from the budtenders about what you're buying. I agree with the other reviewer, Budtenders need to pay more attention to getting the change right. Buy a calculator maybe. I was almost overcharged around 50 dollars. Other dispensaries show the customer/patient the product, discuss the delivery method, make sure they are informed about what they are buying. They make correct change. And they don't seem happy to disappoint patients. In the future, I will spend my money someplace less stressful.
Thank you for taking the time to provide us feedback and I am sorry you had a negative experience. Our mandatory online-ordering protocol has been in place since the beginning of the pandemic in order to prioritize the health and safety of our patients and staff. We have worked hard to update Leafly, Weedmaps, and our website's menu to be consistent with the prices of the products and will always recommend that our patients use our website for the most accurate and up-to-date information- Leafly and Weedmaps are not synchronized to automatically populate this information and must be updated separately. Overall, we aren't perfect and strive to improve each and everyday. Moving forward, please use this text number to directly communicate with our patient consultants in the store: 443.846.0579. Lastly, our "budtenders" are extremely knowledgeable when it comes to the products you purchase. Remember, you can ask questions about products from the text number provided and in the store when you are picking up your order. Expect a better experience the next time you visit - your experience does not reflect the consistent excellent service we provide a vast majority of the time, but there is always room for improvement and we appreciate your taking the time to leave a review. Stay safe out there!
I love love love the super friendly staff. Holy crap, recycling, good selection and didn’t feel rushed. It’s like 18 miles away. Trust me... I’m not sleeping on these kids!
Thank you very much, bigray! We strive to provide an awesome experience for all of our patients and appreciate the fact that you pass many dispensaries on your way to come visit us!
I placed an online order and it was ready within minutes. It was my first time to this dispensary and my experience was so good that I will surely be returning in the future. Great atmosphere. Staff was very inviting and friendly to me, as they greeted me upon walking in. They explained deals, happy hour, and other neat aspects that make this dispensary unique. Mike, my budtender, was especially helpful in getting me in and out the door within minutes, while providing a great experience to a new patient. His friendliness was greatly appreciated.
We greatly appreciate your feedback and will look forward to seeing you, hopefully not sporadically ; )
Staff are friendly and the menu is always stocked with many options. I'd like to see better flower deals and/or improvement to there points system.
Aaron Walker, outreach coordinator for Mission Hampden, consistently demonstrates a commendable commitment to improvement. This dispensary accepts CanPay debit for cashless, no fee payments, offers economical pricing and regular discounts on a number of balanced (CBD/THC) products, offers also reimbursement of the cost of certification/recertification visits, and actively supports progressive causes in the wider community.
I leave satisfied every time, and the staff are very professional, knowledgeable and friendly!
great service and knowledgeable staff.
AGAIN. It was only 20 cents, but man. Y'all think cuz I'm stoned I don't notice y'all skimping me on change.
Hey! Apologies for the incorrect amount of change given to you after your purchase! We certainly did not mean for this to happen and appreciate your bringing this to our attention. These kinds of details are always brought up during our morning huddles and team meetings to improve our customer service, rest assured, you will be walking out of our store with the correct change moving forward. Please feel free to reach out to me personally at Aaron.Walker@missioncan.com and provide your full name so we can compensate you for our error.
This is one of my favorite places to go. I'm a flower guy and they always have a large selection to choose from. The staff is also extremely friendly. It literally reminds me of the show Cheers! "Sometimes you wanna go, where everybody knows your name" lol.
Coach Gabe, we appreciate you! Even the first time you walk through our doors, we aim to provide just THAT experience. Cannabis is all about the love and we like to live by that mantra. See you at the shop!
