I got to the dispensary at the last minute right before closing. Mind you I am a medical patient and I was already inside. I wanted to add one more pre roll but Jhanay (the security guard gave me her name) told me I couldn’t add another pre roll to my order and I was already inside. As she ran out my order, the security guard went to another worker and said and I quote “I’d like to place an order for my girl.” He began to read off his phone his order and he was able to place his order. I asked her again can I add just one more pre roll and she said no. She cashed out my order and as I was talking to the security guard on the way out the door she began to say “Have a good weekend. Good bye and said my name out loud as I exited the building. I did not leave her a tip, neither did I even say anything back but I felt she was rude and insensitive to me asking to add to my order considering I had to drive from the south suburbs to get the medication I needed. She was very rude and I would never like for her to gather my order ever again.
Thank you for brining this to our attention and following up with us. We hope to see you again soon so we can make it up to you!