The service was excellent once in the store. I placed an order online for pick-up at approximately 9:30 am 01/07/22 and had to call the store at about 2:30 pm because no one had completed my order or responded to the message chat, talked with Ishmael, who straightened everything out.
This is my go to spot! I love their variety, their discounts, their staff, and the fact that there is enough parking for everyone, no matter the time of day. Honestly, the location is out of my way. It's about a 30 minute drive South East from my house. The reason I'm willing to travel is because my local dispensaries were switching up and giving little to none on discounts for medical patients. If they did give some kind of discount it didn't cover flower and the most I saw off was 10%.
Since I'm a medical patient, I place my order online nice and early then I pick it up later once traffic dies. I'm telling you I've been to many dispensaries since this program began and not even the suburban dispensaries come close to Mission's. Hands down you guys win!
I always get in and out of here quickly, whether I order online or in the store. The bud tenders have all been personable. The only critique I have: I do wish there were more people around to assist customers/make recommendations while reviewing their stock. The website is pretty good at explaining but that personal touch would go a long way.
Super easy to pick up and order. Computer glitches but that’s tech lol Cashier looked at my phone went in the back and found it immediately and it was smooth sailing after that. Front desk girl is super nice. Security isn’t in your face either. I always suggest ordering online if you can. It’s just easier for everyone including yourself. Don’t worry if you need an atm it’s not wild expensive at the one inside. Good buds, even for popcorn I’m surprised how mellow this is! Will be there again.
I guess I can’t call myself a newbie anymore, but I’still feel I am. I’m a medical patient. All of the employees are knowledgeable and friendly. I always order online and never had a problem adjusting my order. I’ve never had a problem with their products. I just wish the products could be delivered!
All members of the South Chicago team were welcoming, respectful, informative and professional.
The inventory and specials were outstanding - especially for a first time medical patient.
Only downside is lack of parking spaces.
Mission is one of the best dispensaries I’ve been to in Illinois. Their budtenders are super helpful and I’ve never felt rushed. They also have a great selection and discounts!
Love their menu selection, easy to read product descriptions. I just love the atmosphere in the store. Mission’s budtenders are super friendly and knowledgeable! It’s worth the drive up to south Chicago!
I got to the dispensary at the last minute right before closing. Mind you I am a medical patient and I was already inside. I wanted to add one more pre roll but Jhanay (the security guard gave me her name) told me I couldn’t add another pre roll to my order and I was already inside. As she ran out my order, the security guard went to another worker and said and I quote “I’d like to place an order for my girl.” He began to read off his phone his order and he was able to place his order. I asked her again can I add just one more pre roll and she said no. She cashed out my order and as I was talking to the security guard on the way out the door she began to say “Have a good weekend. Good bye and said my name out loud as I exited the building. I did not leave her a tip, neither did I even say anything back but I felt she was rude and insensitive to me asking to add to my order considering I had to drive from the south suburbs to get the medication I needed. She was very rude and I would never like for her to gather my order ever again.
This is my dispensary (as a medical patient). Its close to my home. The staff is wonderful, knowledgeable and very diverse. In my opinion Mission always has wide range of products more so than the larger dispensaries in Chicago. Become a rewards program member and earn points. 250 points gets you 15.00 off your order. They add up