The service was excellent once in the store. I placed an order online for pick-up at approximately 9:30 am 01/07/22 and had to call the store at about 2:30 pm because no one had completed my order or responded to the message chat, talked with Ishmael, who straightened everything out.
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May 20, 2022
This is my go to spot! I love their variety, their discounts, their staff, and the fact that there is enough parking for everyone, no matter the time of day. Honestly, the location is out of my way. It's about a 30 minute drive South East from my house. The reason I'm willing to travel is because my local dispensaries were switching up and giving little to none on discounts for medical patients. If they did give some kind of discount it didn't cover flower and the most I saw off was 10%.
Since I'm a medical patient, I place my order online nice and early then I pick it up later once traffic dies. I'm telling you I've been to many dispensaries since this program began and not even the suburban dispensaries come close to Mission's. Hands down you guys win!
Some time orders are wrong over all service is good
Great customer service, easy to order and also easy to find
Seamless transaction. They initially had difficulty locating my order. Will definitely shop here again.
February 12, 2022
The people make it a pleasant experience. I have had great customer service every time.
January 6, 2022
It was excellent! Had the Black Afghan
November 29, 2021
I always get in and out of here quickly, whether I order online or in the store. The bud tenders have all been personable. The only critique I have: I do wish there were more people around to assist customers/make recommendations while reviewing their stock. The website is pretty good at explaining but that personal touch would go a long way.
Super easy to pick up and order. Computer glitches but that’s tech lol Cashier looked at my phone went in the back and found it immediately and it was smooth sailing after that. Front desk girl is super nice. Security isn’t in your face either. I always suggest ordering online if you can. It’s just easier for everyone including yourself. Don’t worry if you need an atm it’s not wild expensive at the one inside. Good buds, even for popcorn I’m surprised how mellow this is! Will be there again.
April 16, 2021
Staff was super friendly and helpful! Everyone was more than personable and helped me pick awesome products!! Will definitely be back !
March 11, 2021
I guess I can’t call myself a newbie anymore, but I’still feel I am. I’m a medical patient. All of the employees are knowledgeable and friendly. I always order online and never had a problem adjusting my order. I’ve never had a problem with their products. I just wish the products could be delivered!
January 23, 2021
All members of the South Chicago team were welcoming, respectful, informative and professional.
The inventory and specials were outstanding - especially for a first time medical patient.
Only downside is lack of parking spaces.
November 13, 2020
Great customer service, was really patient & understand the value of a medical/ recreational patient 🥰🥰
November 9, 2020
Mission is one of the best dispensaries I’ve been to in Illinois. Their budtenders are super helpful and I’ve never felt rushed. They also have a great selection and discounts!
Great selection and super knowledgeable/friendly budtenders. I always feel comfortable here and never rushed.
October 26, 2020
Love their menu selection, easy to read product descriptions. I just love the atmosphere in the store. Mission’s budtenders are super friendly and knowledgeable! It’s worth the drive up to south Chicago!
September 6, 2020
I got to the dispensary at the last minute right before closing. Mind you I am a medical patient and I was already inside. I wanted to add one more pre roll but Jhanay (the security guard gave me her name) told me I couldn’t add another pre roll to my order and I was already inside. As she ran out my order, the security guard went to another worker and said and I quote “I’d like to place an order for my girl.” He began to read off his phone his order and he was able to place his order. I asked her again can I add just one more pre roll and she said no. She cashed out my order and as I was talking to the security guard on the way out the door she began to say “Have a good weekend. Good bye and said my name out loud as I exited the building. I did not leave her a tip, neither did I even say anything back but I felt she was rude and insensitive to me asking to add to my order considering I had to drive from the south suburbs to get the medication I needed. She was very rude and I would never like for her to gather my order ever again.
August 31, 2020
The people are always friendly and are knowledgeable about weed!
June 4, 2020
always Knowledgeable,courteous,and for me friendly
May 30, 2020
This place always has the best selection of flower knowledgeable and friendly staff all around just great experience!!!!
May 6, 2020
Nice quiet spot
April 13, 2020
This is my dispensary (as a medical patient). Its close to my home. The staff is wonderful, knowledgeable and very diverse. In my opinion Mission always has wide range of products more so than the larger dispensaries in Chicago. Become a rewards program member and earn points. 250 points gets you 15.00 off your order. They add up
March 21, 2020
Great, it could have been the timing, did not have much Sativa on hand just one kind.
March 13, 2020
Very controlled, but the taxes are too expensive, will continue to go to Buchanan Michigan, much cheaper.
