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Logo for Nature's Wonder Dispensary - Thomas Rd
DISPENSARY
MEDICAL & RECREATIONAL

Nature's Wonder Dispensary - Thomas Rd

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Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Phoenix, AZ
4.4(299 reviews)
1955.0 miles away
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329 Reviews of Nature's Wonder Dispensary - Thomas Rd

4.4(329)
4.4
Quality
4.3
Service
4.4
Atmosphere
write a review
July 2, 2025
S........0
The smell outside alone will draw you in and the bud is amazing here. Been here numerous times since they opened and have never been more happy! 10/10☝️
March 14, 2025
g........f
They’re having some hiccups right now as they get their delivery service up and running, so you may experience some serious delays as they only have 2 drivers right now and way more volume than they expected, but they do their best to make it right and they do plan on hiring more drivers asap to keep up with demand so I expect this will be temporary. If you have any issues with delivery you should message them through here, the people in-store over the phone couldn’t do anything to help me when I called, but my messages on here eventually received a call back from the manager who was super nice and apologetic. Also, shoutout to Brayden (not sure on spelling), the best delivery driver ever, who went above and beyond and was so incredibly kind. He’s only been delivering for 2 days and already deserves a raise.
5 people found this helpful
November 3, 2025
P........y
Verified Shopper
I have only ordered ONLINE from here That being said - This dispensary has some of the best customer service, they’re always friendly and willing to hook you up with the daily deals when you pick up your order. Really like the prices compared to some other dispensaries, and the weed ain’t bad either gets the job done, probably my most frequented Dispensary.
1 person found this helpful
October 10, 2025
A........4
Verified Shopper
Candi was absolutely amazing, knowledgeable and also super nice. The prices here are great. They have so many deals and the flower is always perfect. Great place to shop!
June 19, 2025
j........6
Verified Shopper
Only if they had a cooling pack or something fan of some sort for the products , edibles …got first time delivery this passed Sunday and was satisfied with my order
2 people found this helpful
3 days ago
l........0
Verified Shopper
Great quality of selection and wonderful customer service from the lady’s in front who are very friendly. Highly recommend..
May 5, 2025
M........5
Verified Shopper
Great deals and value will be in again
May 27, 2025
b........r
Verified Shopper
Wow my first time ordering delivery not gonna lie I was a bit nervous but the delivery guy was SUPER friendly and helped me when I had questions 10/10 recommend
3 people found this helpful
November 6, 2025
p........0
nature's wonder always has good deals to good flowers. especially the hyh half zips. kinda bummed since I went to order delivery and the app says I'm out of delivery range, yet I live less than 2 miles away from the location. my anxiety goes into overdrive having to leave the house.
September 4, 2025
m........b
Verified Shopper
I ❤️ the in and out experience!! I order on line so it can be quick and dude was real 😎 with me so I'm down!!!
June 18, 2025
E........L
I’m extremely disappointed with my recent experience at Nature’s Wonders. I picked up a half-ounce of their Marker Cap Flower last night, and when I got home, I immediately noticed something was off. After rolling one up and taking a hit, I tasted mold—an unmistakable and concerning flavor that made the product unusable. I called the dispensary right away and was told to come in the next day to speak with the manager, Cindy. When I arrived, I explained the situation calmly and expected a fair resolution. Cindy went to speak with upper management, but when she returned, she told me there was nothing they could do other than offer a $10 credit. I told her I wasn’t looking for store credit—I just wanted to swap the moldy flower for a non-contaminated batch. Cindy said that wasn’t possible. When I expressed how disappointed I was and that this kind of service would lose them a customer, her response was basically that I’d only been there four times, as if that somehow justified ignoring the issue. She attempted to hand the half-ounce back to me, but I refused it—I told her I don’t smoke mold and have no use for it. So now I’m out $35 and left with a really bad impression of how they handle quality control and customer care. I won’t be returning, and I’ll be sharing this experience with others so they know what kind of service to expect here.
4 people found this helpful
June 5, 2025
J........5
Verified Shopper
Honestly love coming here they’re fast friendly. Also if you need time they give you the time to decide on what you need. They know the strain the difference between Indica and sativa it is for the mind, body and soul. I appreciate the bartenders.
July 17, 2025
p........3
Verified Shopper
I’m my experience this is the best dispensary in the valley I give the staff Customer Service 😔 and delivery people all in A+ you guys are the best and the prices are great peace love, and joy to all
August 23, 2025
I........e
Verified Shopper
I got bait and switched, they advertised chem cake at 28%, then when I get home n open the bag, I see the label says 19.94%. had i known that, I'd have bought something else like glitter bomb. bait n switch is the lowest scam, I'm done with this place. check your purchase at the counter, make sure it's what was listed.
2 people found this helpful
July 22, 2025
b........6
Verified Shopper
I am an absolute fan of the flower. each trip I take here is a 100% Joy the staff is awesome and the product amazing thank you
July 3, 2025
I........u
Verified Shopper
Great deals. Their bud is bomb especially for the price. Definitely recommend coming in
August 28, 2025
p........3
Verified Shopper
Place was clean step-uped to the window took my info and was served in a timely manner
August 30, 2025
r........6
Verified Shopper
The person in the front are awesome it's good and product is always fire 🔥
November 1, 2025
r........7
only place I shop
April 2, 2025
I........5
Verified Shopper
Definitely good shop, good energy and more often than not good products but this and the last time I picked up some creole kush bag seemed a bit lighter than expected. But alas new system ways things go but that being said more often than not good stuff just not a fan when I get the "I've had a bad day so I don't care about you treatment" I got on my last visit, I understand your day may suck truly sorry but respectfully not my fault. All peace, looking forward to coming back and always recommend y'all stay blessed.
1 person found this helpful
September 19, 2025
k........4
Awesome experience. The guy helped me choose an awesome cart of choice
September 28, 2025
B........9
Verified Shopper
Best quality of flower and good prices
January 12, 2025
D........h
Went to this dispensary for the 3rd time because I had an amazing experience the first two times. Gave a wonderful review on google for them and so did my mom. This 3rd time was horrible for the 2nd time in a row you were out of prerolls for my review I did and Candie wasn’t even helping me but became combative and rude as heck about it. My advice on that is to save half the review prerolls for days and half of them for the night any extra review prerolls at night save them for the next morning batch too. Jon helped me and I guess he was new he was nervous because he told me completely wrong pricing and Candie felt the need to rudely interrupt his apologize as she was giving him ugly faces for messing up. I didn’t mind at all it was Candie who had to step in and try to just be ugly I even had to interrupt her and say “yo I’m not here to argue with you if you’re out of prerolls so be it it’s cool you don’t have to keep telling me over and over and raise your tone with me it’s not that serious.” She rolled her eyes and just stopped talking. I’m not going to refer anyone here until they find a solution for the review prerolls and rude customer service.
2 people found this helpful
November 4, 2025
r........3
This was the worst customer service experience I’ve ever had. I placed a delivery order at 11 a.m. for the 12–2 p.m. window. The order never arrived, and after multiple calls, I was given conflicting and dishonest information by staff. One employee claimed the driver had “attempted delivery,” which was false, my home cameras confirmed no one ever came or called. When I finally spoke with the manager, Cindy, she admitted she hadn’t been informed of the situation despite staff saying otherwise. Instead of taking accountability, she became defensive and unprofessional, even yelling on the phone and refusing to provide a resolution after I raised valid concerns about staff dishonesty and lack of communication. Cindy stated she would be “less willing to help” unless I apologized after I had been lied to, hung up on, and denied service. When I declined, she became increasingly hostile and said she would no longer provide a resolution or redeliver my order. She even admitted she had planned to redeliver but changed her mind after I expressed frustration about the experience. Her response was retaliatory, emotional, and completely unacceptable for a manager in a customer-facing role. It’s clear this location suffers from poor leadership and inadequate staff training. I will not be returning, and I strongly urge ownership to evaluate management performance, retrain staff, and implement accountability standards to prevent future incidents like this. The Dispensary Owner can contact me if they want to call recording of cindy screaming and being unprofessional.
1 person found this helpful
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