This dispensary REALLY stands behind their products. I had a tincture spray leak out all over my bag. Marc & Rachel CHEERFULLY replaced it w/o giving me anything but smiles and positive "vibes." I sure needed that after a crappy day. The only reason I docked a couple of stars on atmosphere is that the music is nearly impossible to converse over. It's WAY too loud IMHO. Other than that, I had a VERY pleasant experience today. These folks have a clue how to keep the customer satisfied, and isn't that what we as consumers want?