I placed an order and was immediately texted with questions about being a first time customer, and preferences about delivery. Unfortunately I called to cancel as I had somewhere to be, the girl who answered told me I could get it delivered later this evening if I want. I was happy that they were able to work with me! I will absolutely reorder from this company. The driver was so polite, showed up at expected time. He offered me the stamp card. Definitely recommend. The bud smells wonderful and looks great. They threw in a goodie bag since I was a first time customer.