This place is amazing! Not only do they have a wide selection of products - the staff is very friendly and knowledgeable. I’ve spoken to Frank F. quite a few times. When I have questions about dosing and what’s best for my chronic pain, he really takes the time to explain. It’s really important to have excellent customer service, and Frank F. is the BEST!!

Ratings and reviews of Northeast Alternatives - Medical
Online chatted with Richard 4/19 7pm. He was wonderful. Knowledgeable, quick, and friendly! There is always someone manning the online chat. It's fabulous! Great 4/20 deals this month. And selection has been huge. The budtenders and staff are also always so knowledgeable and kind. We have family members with all different needs and recommendations are always good. Very well run establishment! Thanks NEA! Candice
I literally come here all the time I love this place. Jasmine is awesome with amazing product knowledge. I always go to her and ask her what she strains to grab, ever since she picked out the sour tsunami for me it was so good it literally melted away my anxiety and put me in the best mood ever. Thank you Jasmine and the glueball was amazing. FOR a sativa leaning my eyes were glue shut with a big smile on my face 😁
So easy and fast. The staff is great, always super friendly and helpful. Great deals!
Richard F. Helped me out with their online chat. Answered all my questions!
Richard F is always extremely helpful, fast and accurate responses to my questions. They drop deals all the time, $60 quarters, 2 for $70 carts.. I'm there everyday
I had a few questions about how your vape batteries work, so I used the chat feature on your website. John answered all my questions perfectly and very professionally. Thanks for making this feature available, and especially thanks to John for all his help.
It was a pleasure speaking via chat with Victoria today. She was very helpful and guided me in the right direction.
Just had chat line conversation with Richard. He answered all my questions, did a great job! He seems very knowledgeable about marijuana state laws. I’m happy I spoke with him on this matter. It seems so many times these days that people are just giving wrong or random information to get you off the line, other than finding the correct information for the consumer. I appreciated his time and attention. Thanks again. Sincerely, Donna
I just spoke with a wonderful person named John via text message. I was online looking for things for pain and I I was confused and had some questions and John was very nice and knowledgeable. He took the time to go and look in stock to see what they had. He was also very patient in kind and listened and I'm grateful! Thank you John from online today!😁👍🏻
To the higher powers, I just wanted to let you know that Richard F. was very helpful and pleasant to chat with. He answered my question in a flash! I also wanted to ask you to please bring back the RSO Sativa syringes to your stock. It's a great product! Regards, David
I chatted with Richard F online and he was extremely helpful. I came in and Derek took care of me. Not only does Derek know his stuff, he’s one of the friendliest people I’ve ever met. Not sure how he does it….I’m jealous! I wish there was a 6 star option on the customer service part.
I spoke with Richard in regards to cartridge recommendations and let me tell you he was nothing but helpful! Super great with explaining the products and made sure I was satisfied with everything! I refer my patients to NEA for this reason specifically! It's great knowing that the RMD agents know their stuff and are able to effectively help out their patients!
Awesome experience
I love the products. I have had a few mistakes made on orders but they are always quick to correct the issue. Thank you Richard for resolving an issue I encountered today!
Awesomeness
Love the tshirtz
3/18/22 Richard was very helpful in our on-line chat today. Different med dispensaries offer differently tiered discounts. One of the things I love about NEA is that you CAN stack discounts. Other dispensaries limit or don't allow that. NEA is a hike for me, so the stacking takes the sting out of the drive. Looking forward to it now!
I spoke with Mike T through the online chat and he was an immense help. He does his job very well and was extremely helpful.
Richard was so helpful and assisted me online , he has helped me many times and is so personable , great service !!
I just chatted with Richard about some questions I had and he was awesome. Super friendly, had all the knowledge and info I needed, and didn't make me feel stupid (ecen when I asked a stupid question, lol). Fantastic place w fantastic people!
Just chatted with Richard F. about some product info for a family member and literally he got back to me in less than a minute. There is no company with better customer service than NEA. Richard F. the Rockstar-chat him up!!!!!
Thea is a great customer service staff that’s knowledgeable about her strains. Helped me pick out something for my anxiety
Again I am leaving a 5-star review for NE Alternatives. Chats with the online budtenders are really helpful. And they are always so friendly, as well as patient. Thanks, again, NEA.