Richard was awesome!! Very knowledgeable and answered all my questions through the chat very thoroughly. Extremely helpful comparing different products and helped me figure out what was best for me based on the info I was able to give him. I’m here often and the staff is always pleasant. Ordering online is def the way to go. Skip the line and enjoy your night

Ratings and reviews of Northeast Alternatives - Medical
Richard f was super informative 👍🏼
I just want to thank all the staff for serving us through the hard times that we went through. Northeast went over beyond expectations during the pandemic and I just wanted to thank everybody that was a part of that. I recommend this place to all medical patients and recreational. You will always leave happy and satisfied knowing that you got top shelf flower.
First things first, Devin H is the most knowledgeable bud tender you have, he provides excellent insights into every strain available and makes visiting here worthwhile. Secondly the deals are great and help me make the most of my purchases!
I just dealt with Richard F and he was awesome! I have trouble falling and staying asleep and he gave me a few options that i can't wait to try!! Everyone I've dealt with the few times I've been there have been super!!! Thank you!!!
They're worth the drive. The customer service is fantastic, whether it's front-facing or through the website. Everyone is knowledgeable and they're ready to answer questions whether it's your first time or your hundredth time. I go here regularly and recommend them to everyone.
I was in the menu and something didn't look correct and must have been a mistake the THC was off and and Richard F. Helped me out and corrected the issue, very helpful!
I online chatted with John and he was extremely helpful. I am a total newbie and he was very knowledgable and helped me pick the perfect things. Highly recommend!
Richard F provided excellent customer service through the online chat option. I did an online order that needed the pickup time changed due to a car accident, and he was totally understanding and accommodating. Great experience.
I struggle with anxiety and looking for a naturally alternative to medication. I’m new to the cannibals world and really didn’t know where to start and walking into the store clueless felt overwhelming. Lucky they have a great online chat system and I’m so happy I linked up with Richard F. Richard took the time to ask me my needs and preferences and recommended a few options. Richard was so helpful and courteous and I feel so much better walking into the store.
Wide variety of choices. Very helpful staff!
I come to this place all the time, and I love it every time. Really helpful folks, great products, and chill atmosphere. I also recently spoke with Richard via the company’s chat, and he was awesome. Definitely recommend this place :) it’s my go-to
Richard F. Was so helpful and fast today online & everyone there is fantastic!
Had a few questions about a product - Richard was extremely helpful. The staff goes the extra mile to accommodate all requests and to answer questions and make you extremely comfortable with the process. I would most definitely direct my business to them.
GREAT customer support from Richard F. Definitely knows his stuff, very helpful. I'm always impressed by Northeast's products and service. Well run ship.
Today, as is often the case, you offer 9 in-house strains for REC customers, and only 2 for your MED patients. You folks are greeeeeeeeeeeedy, only care about profits, and are perfectly fine with that. What a shame.
John was very helpful and nice in the online chat!
I’ve been coming here for awhile and always felt welcome and all answers questioned! Recently spoke to Richard on the chat and he was super friendly and helpful! Highly recommend this place to anyone!
I needed questions answered and Richard F was very helpful
Back in the day people could unwind with their neighbors. That warm, fuzzy feeling laughing late at night with close friends. You were welcomed! This portrayal best describes my interactions with Northeast Alternatives. Each of my budtenders were eager to share a thorough wealth of knowledge, engaging one person at a time, making it extremely comfortable asking any questions I had. (I had many - thank you Johnny T). I cannot say enough positive things about the people here, most recent LuAnn and Richard F who thanks to his patience directed me to where to write a review so I properly acknowledge you all. Thank you
The customer service is excellent. Staff are very friendly and helpful. Whenever I have a question about a certain product, they answer it. The online support agents are very helpful as well. Would definitely recommend.
Great friendly staff place is nice and they have a great variety to choose from
Everyone was really friendly inside and willing to help out with any questions. Also, shout out to Richard F. for a great customer service experience.
I always have a good experience when shopping here,and online ordering is fast and easy. Shoutout to budtender Amanda, who is always super helpful and gives service with a smile!