Hi, Googardo, This isn’t the experience that we want you to have, and we definitely want to figure out what happened here. We use a certified scale, however accidents can happen and we would appreciate the opportunity to fix this for you. Please call us at 480 912 4444 and ask to speak to a manager so we work through this with you.
Hi, Mani2, we looked into this some more, and the strain you were looking for, Double Black, is a strain that, to our knowledge, we have never carried so we would not have had it on our Leafly menu. We apologize for any confusion but we aren't sure why this happened. Please feel free to call us any time at 480 912 4444, and we are always happy to help with any questions you may have.
Thanks, we're glad you are getting friendly service!
Thanks for sharing your experience with Nova products. We appreciate your business!
Thanks, we really appreciate the great review!