Jon C. always takes great care of my medical needs at NuMed. He knows the product lines and manufacturers well; and, he listens to questions and remembers preferences. Truly, all of the tenders at NuMed are a pleasure to work with. It’s always the favorite stop on my ever-expanding list of adulting errands.
NuMed Chicago sells defective product, and has no accountability for said defective product. I waited two hours in line, bought a verano vape cartridge, opened it at home to discover the container was empty. Apparently, they can't do anything about it. Vetting product when it arrives to make sure it's even in the container would maybe be a start. Don't literally waste your money here. And if you have to, make sure everything is there before you leave the store.
Been a patient for almost a year now at Numed. Since November the selection has been garbage, but worse than the selection is the customer service. Seriously need to take classes on how to treat clients. Pre order system is also hot garbage, it seems to change daily. Also I hope they have a bot doing their social media because it is a joke!!!! Same BS cookie cutter answers that never actually answer my questions!! I feel like some of the staff goes out of their way to NOT be helpful. I am looking at other dispensaries now, I suggest all do the same!
I purchased a faulty vape pen from NuMed. They were completely unhelpful. If you are a patient, take your business elsewhere.
Great first visit!
Not a fan. Their pre-rolls always give me trouble. They always run out of product.
Overall great atmosphere, selection and staff! Helps make the selection process much easier
This place is awesome. They’re are knowledgeable and friendly, taking the time to understand what you really need and giving you some great recommendations along the way.
The dispensary itself is fine, though parking in the area is so so. My complaint is the lack of knowledge of the actual staff, their menu online is not great wish they updated it on leafy, the info on their website is not very thorough, which would be fine if the staff knew more when you were there. Sales aren't that great, would rather they had a loyalty program like the previous dispensaries I've tried to earn discounts on stuff I actual want. Has potential, needs some work.
There is no parking what so ever. I called and asked about parking and NuMeds response was "we have a ton of parking" Absolutely False! I had to walk over a block in the freezing rain. NuMeds prices are extremely high compared to other locations. The Menu on Leafly is absolutely wrong and NuMed does not carry half of the listed menu items. The staff was very friendly, but their knowledge was zero. The atmosphere is very strange. Once you check in your shoved in a over crowded holding tank(room) that has four seats. The holding room is always over packed and the wait is horrible! Because of this it's not an enjoyable experience. This place has potential, but consedering the parking situation and the Super high prices I honestly dont know how long they will survive. I'm writing this review after five visits over a two Month period.