Off The Charts - San Francisco

These folks really wonderful very knowledgeable about the products they sell once you shop with them for a while they know you by name when you come to the door you get great discounts they're always friends can't beat the place

Brown skin Lady closed and locked the door in my face because I simply asked why the doors were locked. She was soo rude and unprofessional. Management needs to teach her basic customer service skills. You can tell why she works where she works.

So, I strolled into this spot and right off the bat, the security dude was super chill, making the whole check-in vibe smooth and fast. I was kinda amped about it and was looking to snag a pre-roll or maybe a single edible to mellow out my day. Once I got in, this staff member came up to help me out, but honestly, it felt pretty surface-level. Yeah, they ran through the products and all, but it kinda missed that spark, you know? Overall, the check-in from the guard was solid and the help wasn't bad, but they really gotta step up their game on the product know-how and the whole engagement scene, especially with the choices being kinda limited.