Panacea Wellness- Med

They have gotten rid of the nice bud tenders and replaced them with rude incompetent bud tenders who don’t honor all discounts offered. It’s worth driving out of area to receive better service

Horrible service. Placed an order online the night before for preorder for the morning. Several hours after open, with no update, I reached out via email asking about my order and for an update. Never heard from them, and my order was canceled today. 36 hours? Will never give this place another try.

I've been going to Panacea since it opened it's doors. What I've noticed is that it's not the same. The quality of their items has dropped considerably and the prices are all over the spectrum. I'm a medical user and I've noticed things I've ordered online and what I receive are different. Things I've been purchasing for years, suddenly are no longer available. Why is that? I see the same things at other dispensaries. I'm not sure as to what has happened with the way they run things or if they are just after the money. They need to watch their inventory very closely because at this rate, something bad could happen to someone and they will lose it all. Karma sees and takes action when appropriate. I'm not planning on returning to this dispensary for many reasons. I will take my business elsewhere.

Terrible compared to all other dispensaries I’ve been to in MA. Don’t waste your time and find somewhere else to go.

My mother had a bad experience there I don’t know if it’s cause she a color person but they treated her and talk to her like she wasn’t nothing and I’m not pleased at all with that type of behavior i would never n my life spend any more money there!! Not all is rude it was one particular lady and the rest of staff act like they was scared of her!! Never ever again in my life I would go back there this world is a sad place we all the same!

Wouldn’t recommend for medical patients

Rudest dispensary on the south/eastern shore. Save the trip and find somewhere else.

I always liked it here until I started buying disposable vapes. This is my 2nd time spending $50 and wasting it because they break and don’t honor the refund by hooking it up to a machine and saying it works. The bottom part broke off out of nowhere after only using it for today till 1pm. It only gives fumes and a little tiny puff of smoke. Terrible customer service as we called and told them the problem and they said it’s fine as long as we have the receipt so drive all the way to Taunton to Middleboro for nothing. I will now take my business elsewhere for my hexies too as I only went there because it’s closer than Brockton.

Good cannabis medical/recreational dispensary,nice & big area atmosphere,u can put in an order privately with someone to help u.they have judge kits & they have local & sometimes name brand genetic brand cannabis.staff is really nice & welcoming.

Aside from having phenomenal products, the people there are mental medicine. If I could live there, I would. My experience was magical. If you need medicine and love, this is the place to go!

I love this dispensary! They have one of the best deals for new medical patients around. Buy $100 get $50 off. Buy $200 get $100 off and you get a punch card where you can use this discount up to 4 times. They have great selection. Bought a vape cart and they even threw in a free battery for me. Had nothing but positive things to say about this place.

Well, after leaving a mostly positive review, I had a poor customer service experience recently. The Natures Heritage flower is still awesome, but if you preorder online, you are not guaranteed to get the batch you ordered. Sometimes a batch might be 25% online, but when you get there to pick it up, it's a lower percentage from a different batch. I would be ok with this if they tell you when you go to pick up your order, that it's a different batch, do you still want it? But no, they just put what they want in the bag, staple it up and off you go. When I asked the "budtender" on my last visit to confirm it was the batch I ordered, I was met with attitude. She said there's no guarantee you'll get the batch you ordered. So be aware, you will get the strain you ordered, but it may be from a different batch. Nothing stops them from advertising a strain at 25% and putting a 21% in your bag, and saying "sorry we ran out of the batch you ordered." And then to get attitude from the employee when you question this is unacceptable to me.

Why 60 dollars a 1/8? When 45 to 50 dollar even with veterans discount it's cheaper do the math my veteran friends. I appreciate the veterans discount now it's not worth the drive. SORRY

I bought 10 prerolls I smoked 2 and they where soft and the flower was coming out of the container. The 3rd I smoked and half just felll out. I drove there and I was greeted with a acting stupiviser who said you blew that flower out of the preroll. I felt that she was calling me a liar! She wasn’t there when I lifted the preroll. I was very upset and waited for the general manager. I was surrounded by 4 employees, because I was getting user! What do you expect when 4 people surround you. I felt like they tried to intimidate me.and gang up on a customer., I called later and the lady hung up on me How would you feel if you were treated like shit or a liar! I finally got a returned call and I was treated well by Joe the GM. We reach a agreement and I also told Joe that I was writing a negative comment and I am never coming back. People that work in MMD come and go. Customer come back. I will get my credit and have a nice life Miss Hard Ass! As a 💯 disabled Veteran this is how they treat you! It’s all about sticking it to the customer and “Maximizing Profits!!!!!! Highly not recommend this place y’all Veteran and disabled Veterans!!!!!!!

The budtender I spoke to was unable to locate an item on the menu even though it was very obviously there. Also, the condescending attitude of the staff needs improvement. Avoid.

Selection is the only thing this place has going for it. The prices are exorbitant, much higher than every single other dispensary in the surrounding area. They don't honor their own prices, and won't honor their own discounts on certain items. They screwed up my pre-discussed and pre-determined order, but they won't accept returns or give refunds. I drove 35 minutes this only to be overcharged, when the manager even left a note two days prior. When I noticed looking at the receipt, I called to have it corrected which they refused to do and then informed me they won't take it back either. I'm out $56.50 now because of it. Prior experiences weren't great, but visited only for variety and this was the WORST experience!!!!!!!!!!!!

Incompetent budtenders. I asked for information on an item, and the budtender couldn't even locate it on the menu, with a condescending attitude to go along with the experience. Avoid.

First their system was down wouldn’t take a card so had to pay to take money out of their atm. Both prerolls I bought of lambs bread would not hit or smoke. Reached out with no response. Do not recommend unless you want to throw money away

Friendly staff and a good selection, but it's absolutely unfathomable that they don't offer bulk price breaks on flower for medical patients. Hopefully management corrects this, or they'll have a major problem with customer retention.

First issue I’ve had. Ordered 2 eighths of grape Diamonds #2, got home and as I opened my jars found they sold me grape Diamonds #1. The amount charged was correct but it was the wrong products. And it’s open now so I can’t bring them back.

I really do like this place. As growers, and with my med card, my husband and I look for good quality places that provide quality herb. My only input is that I would love to have more sativa on the medical side and to try to not change the medical too early. I find a strain I like and then it's gone. I tend to see that medical patients find one good one that covers every basis and then that ones gone. Other than that, I absolutely love this dispensary

Really solid setup for adult-use and the staff couldn’t have been more helpful and friendly. Now the most important part... I’m a flower & edible guy (I’ll eventually get around to concentrates, dabs etc). Their house brand of flower... Natures Heritage has been on point every single purchase. Top shelf product indeed!!

what an absolute wonderful place. I'm a medical patient and personally I have worked as a budtender before at a different dispensary and to be honest most dispensary's bud is trash especially recreational and trust me ive tried them all Natures heritage is HANDS DOWN the best small craft cannabis line I have ever smoked I never will be going to another dispensary as long as they sell Natures heritage and if you personally haven't tried it I highly recommend it.

Great dispensary to visit as a medical patient, the separate line was really convenient and fast, the service I received was also great! I’ll definitely be coming back here the flower and service was worth the 45 minute drive