Had one good experience with a budtender that really tried. Thanks to her.
Had two mediocre experiences, then one terrible one.
Other than that first good experience ...budtenders acted inconvenienced I was there...did not walk over and be available to answer questions. When I did try to inquire about a product, they would not let me touch, hold, or examine the display item. Said it was against shop rules. Do they think I'm going to sprint out the door with it?
Last time I went there...The two girls let me in, and once I started asking about the products to the budtender...the receptionist called me out to the waiting room.
She said they computer would not accept my medical card. And that I needed to leave.
I asked if I could not buy my medicine, could I at least buy a silicon pipe. They said absolutely not.
I left and went to the shop on Walnut. My card worked just fine. Got all the meds I needed.
Dispensary said:It seems there are large gaps and inconsistencies in this story... I can't imagine any employee ever asking anyone to leave the premises unless there was a disturbance or compliance issue. New computer systems can be tricky to maneuver, and it sounds like you may have been the victim of a "glitch." That being said, we're very sorry you had anything less than a fantastic experience at Phresh Cannabis, and hope you'll come back and give us another chance. Every customer matters!