Ponderosa Dispensary - Phoenix

I've been going to this shop since it as medical only.(almost 7 years) I rarely get defective cartridges but this time around i ended up getting 3 in a row. Staff was kind enough to let me exchange it three times as each time it was defective after the first hit. I was so frustrated about this as it helps me sleep. When i called in and spoke to a manager about this on going issue, Mark helped me and i mean he really helped me. I was ready to stop shopping here forever even though its not their fault but Mark the manager reeled me back in and showed me exactly why this is my Dispensary. Thank you Mark.

This is the BEST place! The quality and price of the deli style early bird specials are amazing. Now the icing on the cake is the staff. I really like the Ponderosa Phx. Barbie is excellent as all the others Josh , Steven, Austin just to many to mention. The manager’s are doing a great job. I have been Medical since 2011. I’m the old OG Bobbi that gives this place a thumbs up 👍🏻 ✌🏻✌🏻❤️❤️

Great experience as always, keep doing what you’re doing!

I went to pick up my online order. They gave me what I ordered. I paid them and that was it. I don’t know what you want me to write as a review.

I always have a great experience here, staff is super friendly and the quality of product never disappoints

Kickass as Always

The staff is everything at this dispensary , so nice & helpful. Great energy too.

Always a pleasure to see Jessica. Such a lovely person and budtender. Love the new express window. Thanks

I haven’t been here in a couple months due to the unprofessionalism with their staff. I’ve spent a decent amount here and I’m almost positive they made a second profile for me but they tried to tell me that I only had a $4 credit on my last visit. About three visits before the last time I came in, they told me that I had 20 bucks in points. Not sure how I went from $20 to $4 and I’m very familiar with AIQ because we use that point system at our shop.

As always Austin was amazing. Got it prepped and completed in’record timing. There’s a reason why they are the only dispensary I go to.

Lies, lies, lies!!! Buy one ounce get one free is complete BULLSHIT!!!! So much for the consumers right. If you post it on your website you should honor it. Yes it must have been a mistake, but not one I made, and you could have found a way to honor it! So disappointed in this establishment now! Good thing there are many more dispensaries in the area who do honor what they post in their website!!!

Ponderosa Pines needs to be removed from this application. They did not honor the deal of buy one get one for $1 dime product that was listed through your app which was purchased from their store. Their did not honor the bygo$1 & then blamed your company for giving out false deals/information. They are falsely advertising through your application and would not honor any deals you have listed. I will never go back to this dispensary ever again. Never had a problem at this dispensary when it was owned by a different company before switching over to Ponderosa Pines.

The best in the sate with quality products awesome deals and promotions plus the customer service is top notch knowledgeable staff my go to store

I ordered online a 1/2 ounce of Hell's OG this morning @ 10:44. I came by at 1:00 pm to pick up , but they said they didn't have my order. I showed them the order on my phone and , they said they didn't have it, but I could "upgrade". What a disappointment and an outrage, I took my money down the road. There's so many dispensaries in Phoenix that are honest in their dealings.

Ponderosa is the spot to get your hands on the freshest flowers in Arizona. This place is clearly superior to all others.

Placed my order at 6:30 PM and it was confirmed. No updated after 6:36 PM. I showed up to the store at 8PM and the door were locked and the store was closed. The hours of operation state they close at 10 PM. Waste of time, gas and money!!! This place just keeps getting worse and worse

Every brown bag I’ve got here has been fire!

Been coming here for many years and this was my first dispensary when it was Health for Life, now that Ponderosa is running the product selection is expanding and deals galore!

Neat products.

First Time at the New Ponderosa save time order online absolutely perfect procedure great service great products great people great experience I'll be back

Honestly never shopping here again now I know why this store always gets bought out by another company terrible service

Tahoe OG one of my favorite strains but not when it's extra dry brittle disintegratable at the slightest touch. And then the only way I could purchased was B2G2. So I spent $60 to buy 2 eights of some stale ass tahoe og and got 2 more brittle eights for free. I do not recommend the B2G2 bud deals. At health for life

I have been a patient here for 6 years. Through now three iterations of this company. They have always had great employees and amazing deals. That all seemed to end when they became Ponderosa. There was no notice of the changes they planned to make. I immediately lost the rewards points I had saved and instead they now have a far more confusing rewards system. Initially I gave them a chance. They still had most of the deals i come for and even added some great deals on top of that. Then today I go to put in an order and instead of finding ounces between $75 - $90, the cheapest they have is $230!!!! Either they have eliminated their best deals or whoever is in charge is slacking on the orders. Either way, I’m out. I’ll go to Curaleaf. Much closer and has similar deals to the previous iteration of this dispensary.

Place is still dope!