Ponderosa Dispensary - Glendale

Anyone notice since about October Pondy hasn't had any good house flower. What's going on? Not sure why they havent had anything at all for 2 months. If they do have something its a Sativa thats been sitting there for 2 months already. I check every day to see the same stuff there. They used to have 4-6 premium shelf options now they barley have 1. The 1 they do have has been on the menu for over a month and ive already bought it once or twice. Example: They had Marmalade from October to beginning of December. Now all they have are those jars for $45 that nobody buys even on "sale" They won't or havent put anything new out, and its making me have to now go to Story In Litchfield because I can't for the 6th time now in 3 months go to pondy to just be disappointed again in their selection.

Don’t subject yourself to the treatment you will receive from their staff. Ponderosa dispensary used to be the exclusive dispensary that I shopped at due to the atmosphere, really good point system, as well as the deals they had offered in the past. That was before the end of July when they decided take any points that you had saved up and removed them all. The explanation I got was that they converted to a new point system, again, so I asked why delete the thousand plus points I had saved up, for a second time, and got a very disrespectful response from the bud tender basically only saying that I was shit out of luck and I should’ve known better. This is not the first time they have changed their point system and all my built up points were lost. The deals they offer now are not any better than any other dispensary and in some cases, they are worse. They also used to have really good prices on their deli weed however that has also changed, basically taking prices back to when cannabis was illegal. Due to their shady practices, I will NEVER go back to ANY Ponderosa dispensary and have already shared with everyone thatI had recommended them to that my recommendation has been revoked. They can thank their disrespectful and stuck-up bud tenders as well as the companies shitty treatment of customers for driving away loyal customers who had not even considered going to another dispensary until my visit today.

Yes please read the most recent reviews it is all true. This place has gone to complete 💩 If you spend a lot of money, if you are loyal (unlike this place) and you like to earn loyalty bonuses and rewards. This is 100% not the place for you!! Approx 2 months ago without notice they updated their rewards policy. And I lost out on a half ounce I had earned by spending tons of money here. They converted it to a $30 discount which at the time I was only allowed to use $20 of it. Fast forward to today when I attempted to use the other 10 and was told that once again they updated the rewards policy and took away everybody's points. So who's to say once you spend another $2,000 over the next three or four months that they will not then update their rewards policy again to make sure that you lose out continuously? I will not go back to this place anymore, and I will not purchase their products which are Sonoran roots and canamo from any other dispensary whatsoever again. Bad business, I was glad that there was not a line and the parking lot was empty it made it very convenient, now I see why and I hope they continue to lose business. Super bad policy, I hope people wise up and it stays a ghost town

Shoutout to the whole Pondy crew they always get me right every time. Super chill vibes. Great rewards and daily deals. Special thanks to Raymond for always helping out with the quickness.

The guy at the online order window could use a little bit more customer service experience I understand it's New years day but come on it isn't that hard to be more pleasent to customers over all everyone else has been great

Ponti Glendale is always great everybody's extremely friendly extremely efficient places always clean and pleasant love going there.

Thanks Violet! I’m always glad to interact with them, I get good vibes.

Wish the deli prices were not capped at 1/8th quantity on BOGOS as of October 1st! Very slimy corporate greed, Pondy. Greasy move, tact less to charge extra for pure profit. Uninspired.... To say the least, and loyal customers will be looking elsewhere. Smoke that in your pipe, Pondy corporate.

I love ponderosa dispo! The Sonoran roots flower is always on point ! I really love the budtender ray ! He’s super informative and helpful all the time . Capri the receptionist too! She’s always so kind and inviting ! I stay going back because of them! Thank you

Very fast and friendly service

I've been going to Ponderosa (Glendale) for years and they never disappoint. I'm always greeted from the individuals at the front check-in counter without fail. Even the security greets you. Today, I was assisted by Josh who was great. Josh, like every other staff member told me about my freebie which always great. The team there is always quick to tell you how to save and they great deals they're offering to always make it a great experience. Thank Ponderosa for putting together the amazing teams you do there. A forever customer.

I get really upset because they do not have any a good variety of Sonoran roots jars or deli flower. When will they make more wedding cake kush mints? They have kush mint prerolls but not bud???

Great as always

Always a great experience, staff is super friendly, professional, and helpful with ALL questions. Chillest vibe I’ve found in the area. Easy in, out, efficient at the front desk and a chill vibe around the pickup process . . . staff is awesome across the board and the menu rotates with new finds and old favorites for me. Defiantly worth a look if you haven’t been yet 👍🏼

Very Friendly

My go-to Location Always have Great Flower & edibles Great Customer Service Thanks

These guys are the home of CANAMO! They have the best deals and superior products. I live 2 blocks from a major dispensary and I drive past 10-15 other dispensaries on my way to Ponderosa. The truth is what it is!!!

Overall it was good. The only downside was after I left I was trying to check my points and I saw on their website that if you spend 75 or more you will get a free 8th or 1g distillate. I spent over 200 but they didn't offer me that deal. I guess you have to ask for it if you qualify for it, they dont just automatically give it to you.

Best of the bestttt hands down. Best products and THEE absolute best staff. Love yall

Flower is falling off a cliff fast. Bring back the flagship strains, not all these new strains that smell like nothing and seem underwhelming at best

Awesome products and good prices

There's an employee here by the name "Jelly" & she has horrible customer service, after coming here and spending thousands and thousands of dollars, Ponderosa won't be getting my business anymore. Please don't spend your money here, there's a million other shops with the same product and way better customer service.

I want to drive the Lamborghini out front but I can't drive a stick. I can drive a slot. They were pretty friendly today. That is not always the case but today they were. Let's eat some hash oil and see how that makes us feel

Lovely experience everytime.