Portland Extracts

The products they have are amazing quality, but one of their bud tenders is not just disrespectful. Every time I have come in, she’s on her phone or reading and acts like I have interrupted her me-time. There was one time where I was waiting patiently behind the man she was helping and she asked me if I was looking for anything, so I said the sale and I wasn’t too sure if there was one so I asked about it and she rolled her eyes, left her customer, and showed me where it was even though I was fine with waiting. There was also a day where I had come back in and asked why the grams weren’t $8 a gram anymore and she seemed mad that I even asked, but I was just curious because it had been like that for many many Fridays before that and I was confused. Her customer service is not good and I think that someone needs to train her better. She even brought her cat to work and I’m allergic. I’m not going to be coming at night from now on because I know that’s usually when she works.

99% of the time I get nice quality extracts I'm totally happy with flavor, smell, texture/consistency, etc. I do miss more of the cheaper inhouse extracts that used to be available, but the live resins and rosins made in house are by far my fave in Oregon. Not sure how discounts are applied, doesn't always seem consistently applied though. Got $82 of menu prices extracts on a Tuesday recently and was charged $75 when it was all supposed to be at a 15% discount...whether the discount is applied to each item or the total price and rounded up either way it should've been $70 or $71, not sure how that got worked out and became closer to a 10% discount. Be nice to have ability to preorder and pick up or have an express lane, especially now with 1person/group limited in the show room at one time. I generally know what I want before arrival and am 2-5min tops and have had to wait over 35min for 1 person ahead of me and a group of two that had been in the showroom for awhile before I arrived to wait in line

Went through to grab some of their oil awhile back. Great selection of oil but the budtender barely looked up from her phone as I walked in. As I’d ask questions, she seemed annoyed that I was distracting her from her phone and she was extremely short and rude. I’ve seen other budtenders there that have been incredible and helpful but I’d highly recommend walking out and coming back if the blonde budtender is there. Will never purchase something if she’s working. I don’t spend 300+ at a time on oil and flower for some snooty blonde to act like I’m wasting her time. Highly unprofessional and again will not enter the building again if she’s there.

I normally have no issues at this shop but I stopped by this morning a few mins after they were supposed to be open and they were still closed after 20 mins of waiting and 3 more people showing up and waiting some girl opens up finally is very rude to me like its an inconvenience to her to work? probably won't go back if she's working all the others ive dealt with are very nice! super unprofessional first to open over 20 mins late when you see a line outside then your super rude about it!

This is my corner spot and I absolutely love them. Every employee is kind and knowledgeable, their products are consistently stellar, and I am disappointed when I go anywhere else.

As an Oregonian smoker, I know all too well the seemingly endless amount of options for the consumer can at times feel overwhelming. Where's the best bud? What are the best prices? How do I know I am getting a good deal? Trying to answer these questions when there is a pot shop every 15 feet can become daunting to put it lightly. But Portland Extracts has been able to stand out in my eyes not just by their presentation, but by the quality of their customer service as well as their products. The ladies who have helped me the last 2 times have been a delight. Offering their honest opinions and undivided attention in a attempt to get something to best suit my needs and never once making me feel like a burden for being a bit indecisive. In my defense it is hard not to be when the bottom shelf flower rivals the top shelves of many other Portland pot shops. I mean really, I'd go in every day if the flower they provided wasn't as effective as it is. A $30 1/8 from most places lasts me 3 days tops, the ones at Portland Extracts lasted at least double that. And you shouldn't doubt their extract options, the hint is in their name. With house grams starting at $10 or $15 bucks you don't really have a reason not to give them a shot!

I absolutely love the new stuff u guys been putting out lately!! Gimmme them cookies !!!

this use to be the best spot in town for extracts! Now its way over priced and they out source the cheap stuff that they use to sell lol bring back the good deals for the people that cant afford $48 grams instead of outsourcing it!

Had been coming in 2-3 times weekly with my dog to grab oil. Had great experience with both bud tenders, nice ladies. Was getting ready to come in again today when I remembered my extremely negative experience with management. I paid the manager a compliment on his new car, to which he responded oh well I hate yours. Pretty petty IMO when someone’s giving you business and a compliment. Won’t be coming back anymore despite the lower prices on certain oils.

The bud tender had a terrible attitude. I almost left the store because of how uninviting and rude she was. Isn’t the point of costumer service to create an inviting atmosphere? First time going and won’t be going back. Such a shame because It seemed like a nice spot.

Love this place! Great location and the products are fire at a beautiful price. The budtenders are super sweet and knowledgeable. My favorite spot.

it’s a good location, nice store, only thing I have negative to say is they don’t answer the phones half the time, but besides that. Amazing shop

Just picked up a gram of some of that chocolate covered sherbet to test out your flower and I wasn’t disappointed. You have some good flower would love it if your store deals were available, that is if you have any of course. But overall awesome store and good looking flower.

This Is A Small Nice Dispensary. The Location Is Not That Great, The Parking Is Small, Restricted & Terrible. There Is Always Knowledgeable Bud Tenders. I Sometimes Visit And Always Purchase There Famous In House Hash/Rosin! They Look, Smell & Taste Fantastic 🔥👍🏻!

Best dispensary in Portland and that’s putting it modestly. Awesome buddtenders. Super nice dicore. Great product (edibles, flower, shatter, and cartridges) at an unbelievable price. I only wish I had known about this place along time ago. They also carry a really good selection of glass/rigs and pens. With all that said the one thing that keeps me coming back is the costumer service. All the buddtenders are always friendly and on point with their service and knowledge of product. Jadey especially has the ability to charm the spots off a Cheetah. Thank You Portland Extracts :-)

Awesome place... not for newbies that needs hand holding... if you want someone to talk up buds and really sell you, this is not the place for you... if you smoke once in a while and have no idea what you want...keep walking...but if you like high grade shatter and live rosin for amazing prices...this is the place for you... a place with just really good product at really quality prices.

Worth a visit just for their unique house-made carts, Portland Extracts also has probably the nicest budtenders I've ever met. They've just been through a remodel so the space is light, airy and inviting. I grabbed some of the WYLD CBD gummies, which came highly recommended, and will definitely be back!

Just purchased some Gelato Cake flowers. There were Boveda (humidity) paks in the storage jar. So, the very well-manicured buds were still sticky—not too dry. So, yes, excellent attention to detail. Staff was friendly. Easy to get there via bus.

Awesome place that was super welcoming of my dogs! They had a large selection of select oil cartridges that I was digging and I received a free battery with my purchase! I will be back for their deals on cbd tinctures.

great selection, knowledgeable staff, great deals. not just saying this because it's my local. there are two other stores slightly farther that i could go to, but guess what? i don't, i go to this one.

The Only dispensary I go to, Takes me a hour drive, but every time I go there's always a helpful person with some new fire extract waiting for me!! So Thank you all so much at Portland Extracts for everything!

Every time I shop here I get nothing but the best customer service the employees here are kind caring respectful and helpful. Also some of the best deals in town!

I love this place and the customer service! It’s a beautiful environment after the remodel the shop looks amazing!

Portland's finest. Only shop i go to and i highly recommend. Best shatter for the price, and staff are incredible.