Only thing I don’t like about the shop. Some of the staff always act extra weird when it comes to the Runtz like they don’t want to sale it. Maybe Keeping it for they selfs🤦🏽♂️🤷🏾♂️ Idk
I've enjoy everytime i visit puddletown organics . I've been going to this shop for 5 plus years , i won't go anywhere else. They are great place to get great service and very professional.
I've been shopping here for years. They have great strains at great prices. It is a nice welcoming atmosphere. Most of the budtenders are friendly and knowledgeable. Obviously popular strains at good prices sell out quickly and this is my biggest problem with this dispensary. I'm coming from a 20+ minute drive away and don't always know if the leafly menu is accurate still. I've tried calling ahead to make sure they have the Strain I'm looking for and it is extremely rare for them to answer the phone and they will never call you back if you leave a message as they request you to. So I thought I found another solution, just order the Strain I want here on leafly and then it will be reserved for me right? Nope not at all, this dispensary does NOT pull your leafly order when you place it. My order said it was ready for pickup. I had to wait until after work to pick it up. By the time I got there the Strain I wanted was down to shake and B buds and they barely had an ounce. I walked in and said I'd like an ounce and the budtender said sorry this is all we have left. I said maybe mine is packed already because I ordered it on leafly. The budtender said nope they don't pack it ahead of time. I have never had this happen at any other dispensary, or any retail store for that matter. Telling someone their product is ready for pickup then selling it all to other people before that customer is available to pick it up makes the entire leafly order process pointless.
So they have some good weed at good prices, but good luck getting it. They don't answer the phone or prepack leafly orders. So basically just drive there with your fingers crossed and hope they have what you want when you get there.
Five star dispensary all the way, but not having my "order ready for pickup" leafly order easily drops it to 3 stars. I love this place, I've gotten many great deals; but the lack of answering the phone or actually having your leafly order ready makes getting what you want a crap shoot.
So tired of getting ripped off by these people I had them hard-earned money they hand me a container full of dried migraine causing crap I'm done never spend money there again
I've been to Puddletown several times & have always been happy with it. Today, however, wasn't great. My service dog had to be put down after 12 years as my 24/7 companion. I had a very special bond with my Harry & my grief is immeasurable. I went online to order an eighth Purple Hindu Kush. I needed something to calm me & help me sleep. The shop is out of my way but it's always worth it...except today. I got there, I waited in line & they not only didn't have my order but they had replaced the PHK with Jager. I enjoy Hager as a drink but I've never smoked the weed version & wanted what I knew would work. I also would've appreciated a 'heads. up' instead of a message that my order was ready. The young woman behind the counter seemed to think that I changed the order which, I assured her that I did not. Normally, I'd not have written a poor review but I really needed help today & this cost me time & shopping around to get what I know works for me.
What you want? Is that it? Was my bud tender interaction. Got four quarters. One was fire, ones was good, one smelled like a campfire and one smelled lime ammonia. Threw the last two out. Don’t see a reason to go back.
It’s like mike Jones walks in when I’m there all the ladies love me and I love the ladies but mainly everyone service i been coming here since it opened and still do everyone
Am very upset with the service. I know there are post for no returns but I was trying to exchange a non working CBD cartridge that never work in my battery. Not for money or a different cartridge but for the same product. I go to this shop for two reason.
1. My husband and I were your very first recreational at midnight the day it became legal and have been loyal customers sense.
2. Your almost always great service and fun atmosphere
I am very disappointed as don't leave in this area of Portland anymore and it is a 20 min drive to your shop and the shop near my home when I don't have time to drive to your shop always gives me a receipt and tells me that if anything wrong with my cartridge to please bring it back.
The guy working the front desk told just to empty it in to something else or use some other way. So in order to use the cartridge I have already paid for I have to spend more money; really that is your advice!
I get that the Manufacturer is not taking back product due to covid but what your really saying to your customers is that your store is so hard up that it will not even replace faulty cartridges.
If you were your own customer how would you feel.
Let me start by saying that yes one or two budtenders can be seen without a mask on. And they will let you shop without one. That being said, I love the prices, thats why i go. I can get way better quality even Nectar cannot compete.... The 'tenders are always respectful, (except the blonde who NEVER WEARS A MASK!!!) If they aren't careful, someone might turn them in. Hey blondie PUT A FREEKING MASK ON LADY!!!! even if u don't care, other ppl dont want this virus.... Maybe I can get her job....lol. I will be saying something about it next time i come in. Yes, im going back i love this shop. Maybe i will wear two masks....
I’m leaving such a poor review because while I was here, budtenders allowed someone to shop without a mask. Already questionable, but then once it was my turn to go inside, one of the budtenders wasn’t wearing a mask!! A bit shocked by the lack of covid precaution in the dispensary. Will not return.
I placed an order online and waited over an hour and it wasn't confirmed still. I called them to check and they didn't answer. Called back 10 minutes later and got an answer. When I asked about my order she giggled and said leafly was wrong and they didn't have either of the products I had ordered. They didn't bother contacting me and telling me so I wasted my time when I could have gone somewhere else and been dabbing already.
They lied to me and sold me to pre-rolls that were supposed to be infused that we're not for 40 bucks they're scandalous they're in it for them selves they don't care about nobody else they just want your money
I'd first like to start out by saying that everybody who I interacted with at this store was kind, friendly, and respectful. I had a great experience while I was in the store, everyone was joking and chatting and it was a great atmosphere. However, I was looking to buy a concentrate to dab - when I asked about whether or not a certain bubble hash was dabbable (full melt hash), the attendant who was aiding me told me that it was. It went home to have a dab of it, and it didn't melt properly while leaving a nasty tasting black residue on my nail that won't burn off. It was absolutely NOT full melt hash. Went in to get dabs and came out with a ruined nail and a waste of money on a product I was told was what I wanted. Great...
I had josh as my budtender and he was super easy going during the whole transaction, taking the time to show me all the products in my price range and telling me about the discounts! 10/10 will come back