Redbarn- Roseburg Stephens

I have been going to Red Barn since the day they opened and have had good experiences until today. I order online so I can look at the contents of the strain and I’m retired on a fixed income so only have X amount to spend on flower each month so am looking for the best bang for my buck so to speak. I ordered online today, a full ounce, received the price from the order but when I get there..... 1. It’s not ready but it had been within the hour, however when I walked in there were no customers and at least 4 people working. 2. The THC and CBD content were way different than online. 3. The price was incorrect at a full $25.00 more per ounce. AFTER IT HAD ALREADY QUOTED ME A PRICE WITH MY ORDER! 4. Manager on duty would not honor the price even though he could go look it up himself and see what I saw!!!!! Said it wasn’t their website but Leafly’s. However the website said it had just been updated 4 minutes before I logged on. He did offer me a 10% off card but big deal I can get 10% off everyday on happy hour and all day Fridays!!! YOU LOST A GOOD CUSTOMER! Sincerely, Cindy Roberts

not happy no order messages, I order online and maybe 1 out of 3 I have to call.

I've had nothing but positive interactions with you and your wonderful staff at Redbarn Roseburg...until today that is. I placed a small order (a gram) of flower that you had listed. Only to be told after my order was complete that you ground the remaining stock on hand. Minding the fact that my order was already packaged and ready to be picked up (in bud form) . I don't spend a lot of money with you.....approximately $100 a month so I understand I'm not a priority but Damn Redbarn .....you're the only dispensary in Douglas County I shop at. Please adjust your online stock with what you actually have on hand. Oh.....don't tell me Leafly got it wrong because I didn't use their website....I used yours. I'm saddened to have to stop shopping at your store because you were the best....unfortunately I no longer feel this way after today. Sincerely Jeannice L Furgerson

Positives: Nice looking store & menu. Negatives: The do not keep their Leafly menu up to date. Apparently they don’t care to do so because I’ve mentioned it 3 times now in store. I take care to study the terpene profiles of the strains I purchase to insure I’m getting the right strain for my medical condition. 3 times in a row I’ve found something that looks perfect, I go to the shop & ask for the strain and am told they do not have it. In fact, they look at you dumbfounded and say “this is all we have” while pointing at their display case. For what it’s worth, I’m a sucker for going there the 3rd time. I didn’t think it would happen again. My visits were over 30 days apart, each time for a different strain. I won’t be back but I will check here for the next time they reset their reviews (often). This was my first negative review. I owe them 3 more!