So today (Thanksgiving Eve) was the busiest I've ever seen the shop. Everyone was rushing around doing their part and keeping it pretty chill. Some people were leaving because of the wait time which threw off the list. A few people got jumbled in the mix, (myself being one of them) and though I was silently growing pretty irritated with the hour wait (it's never, ever like today), DuVaughn stepped up/in and personally re-did the queue so that I would be within the next few to enter once the error was noticed. On top of that, for the inconvenience, I was given a discount and a free pre-roll. Five stars every time, Cheers, DuVaugn!