Been twice and love the customer service. Top notch.
Revolutionary Clinics - Somerville (Medical Only)
Home of dry flower and a ridiculous reservation process. They cancelled my order just because I was a couple of hours late even though I explained to the manager I had stay at work because people called out and I was need until they could find someone else. Sorry I live in the real world. They don't even have the decency to contact you to see if you are still coming before they cancel your order. The flower here is garbage anyway. The flower is always dry even with a Boveda packet inside or even when the weather is humid. The only good thing about this place are the gummies but half of the time those are rock hard. I could tolerate sub-par quality but I will not be disrespected as a former loyal customer and as working man by some ridiculous policy. What pickup service demands you be there by a certain time? I guess my thousands of dollars a year are going to a better dispensary.
I have to say that this dispensary is like none other I've been to. These people care about educating their patients so they can make the best choices for themselves not just on their first visit but for life. I am not kidding when I say that I learned a great deal from having a virtual consultation with Barbara, The Canna-Mom. Barbara took the time to answer all of my questions during our first phone consultation, and then when I asked for another brief call, she was quick to respond and happy to help me again. The customer service provided is unparalleled. Give this woman a raise! You have a lifelong customer, Rev. Thank you!
Wow, thank you for such kind words! Barbara is truly amazing at helping our patients. It is so great to hear that she was able to help answer all of your questions and point you in the right direction. We look forward to seeing you in the future! Thank you for the review!
I had a wonderful virtual consultation with "Canna Mom" Barbara Van Hoosen. As a caregiver of a first-time patient, I didn't really know which products to use, but Barbara gave me all the information I needed. She was patient with all of my questions, knowledgeable about the products, supportive, and readily available. I couldn't have asked for a better first experience. Thank you Barbara!
We are very excited to hear that you had such a positive and informative consultation with Barbara. She is amazing at giving advice to new patients especially, and it is so great that you had the chance to meet with her. Thank you so much for accounting this experience!
Barbara helped me with a virtual consultation before my first purchase and trip down to this location. She was super knowledgeable and friendly! She really helped guide me into the best options to deal with my insomnia. I've been using these products for the last three nights now and have been sleeping much better! The location is super convenient with their own parking lot and fast service as well. 5/5 experience, 10/10 would recommend!
We are so happy to hear this feedback! Canna-Mom is amazing and it it so great that she was able to find products that fit your needs. Thank you for leaving a review!
I am a new medical patient in the MMJ program and I had a terrific experience with Revolutionary Clinics! I was guided by the amazing Canna-Mom, Barbara, who took her time explaining all of my options to me and making sure I understood everything. For a novice like me, it was exactly the help I needed. I cannot recommend Barbara and Revolutionary Clinics enough!
New patients are always especially important to us! It is great to hear that you had such a nice introduction with Canna-Mom. Thank you for taking time to leave a review!
I think this place is fantastic. Customer service is heads and shoulders above the rest! I had a very lengthy consultation with the Canna Mom, Barbara, and she went above and beyond to help answer all of my questions (and there were many!). Her knowledge, her kindness, and her willingness to find out information she did not have readily available made my experience the best possible. If you need help choosing products or understanding how all of this works, I highly recommend you make an appointment with the Canna Mom. Top notch!
Thank you for such kind words! Canna-Mom is amazing and we are so happy to hear that you had the opportunity to meet with her. Thank you again for the review!
Welcoming vibe and great deals. High quality concentrates. Love the integrated grinder on the RevAccess card too. One thing I'd suggest is that you have people queue initially away from the street, especially if that parking lot is generally pretty open. Queue inwards, so that people don't have to feel like they are on display for observation by Karens. Although that girl in line was enjoying the moment for some dancing while waiting so that was fun too. Will come back often.
We really appreciate the suggestions and will put those into consideration right away! Thank you for taking time to leave us your feedback. We look forward to seeing you again!
The staff was very good at working with me and fixing issues I had last visit. They went out of their way to to help me. It showed why they are the number one dispensary . Gabby was fantastic help. Thank you all
We are very happy to hear that we were able to fix those issues for you! And thank you for giving a shout out to Gabby too! Looking forward to seeing you again!
This is a review for Barbara Van Hoosen "Canna Mom", Senior Wellness Consultant. Barbara is highly competent, a wealth of knowledge, responsive and compassionate. Barbara answered all my questions and so much more! She was extremely generous with her time and followed up with me the next day. She inspires confidence and I felt secure in taking her recommendations.
Barbara is undoubtedly one of the most knowledgeable cannabis experts around! We are very lucky to have her on our team. Thank you so much for taking some time to leave a review and show some recognition to "Canna Mom"!