175 Reviews of Satchel
4.8
Quality
4.7
Service
4.6
Atmosphere
April 17, 2024
I love everything about this shop! The prices are so good and they have deals every day. I am so happy I found such a great place, with knowledgeable staff, to get my medicine. Thank you Satchel!!
I've been a regular at Satchel and it's still my favorite dispensary. To deal with increasingly long lines outside, I'd suggest either requiring customers to pre-order on Leafly or by telephone, or a the very least put up more signs strongly encouraging people to do that.
The other option is to install a window on the outside of the south side of the building for walk-up customers, and reserve the lobby area for ATM users and people who have pre-ordered. This is the ideal solution, IMO. Then when COVID is over you can use the outside window for pre-orders and go back to using the lobby like you used to.
Dispensary response:
Thanks for your thoughts!
January 7, 2021
March 8, 2024
I came from outside Sherwood, passing many dispensaries. I like the selection and prices I find on their website. I will continue going out of my way to buy at this shop.
Dispensary response:
WOW! We are so pleased to hear we have followers from all over the state , we truly love to meet everyone's needs here at Satchel
March 8, 2024
March 1, 2024
Prices were great. Staff and atmosphere were outstanding! Chance was knowledgeable, helpful and very nice 10 out of 10 would recommend and the dog name jiggie is awesome addition to the crew.
Great products at great prices in a friendly enviroment
My favorite shop around. The most chill helpful staff and best selection. Love verdant Sundays!!
Dispensary response:
We love being someone's favorite, Thank you for noticing our efforts !
July 30, 2025
Always a great experience when I go in!
April 12, 2023
Check your orders before you leave. I was charged for 5 grams of shatter, but 2 grams were missing. I had walked out so no way to prove it, but I don't make up petty stuff. Usually there is no problem but today there was!
Dispensary response:
Hello S***** this is the manager I just did an inventory count and I see we did not include one of your two gram shatters, I apologize for the inconvenience, but hope you will come by and pick it up , and hope our service in the future is better, if you choose to continue shopping here
April 12, 2023
staff greet you immediately. let you back to the main store. Staff are super polite, knowledgeable, and friendly. Satchel has a good variety to choose from.
greatest prices for airo pod products statewide; hands down.
Staff is very helpful and selection is consistent. Only place with PHK!
Dispensary response:
Thank You for the kind review ! We love Alter Farms PHK and hope to always be able to have it available as well
February 29, 2024
Very pleasant and organized...
Ready for pickup right away
Dispensary response:
hope you feel welcomed to come back!
March 3, 2025
Super friendly staff, knowledgeable about product, good selection
I really wish this wasn’t one of the few places left to get Winberry Farms cartridges. They’re not ADA accessible and they no longer offer curbside pickup… I found this out the hard way when I called to ask someone bring my order out and was given a free eighth of bad attitude by the woman on the phone.
Dispensary response:
The budtender didn't expect the call or to have to go outside , we are happy to accommodate, but need a heads up before you arrive as to not create confusion. We hadn't known you were needing a curbside pick up and it was an unexpected call, you are welcome to message when you preorder, which also gives you your total, that you will need a curbside pick up to better prepare the folks working as this is not a normal offering for Satchel.
June 6, 2023
July 11, 2024
I would never shop here again over priced hidden fees. Was quoted online one price after taxes get there 8 dollars added. Pretentious bud tenders.
Dispensary response:
Online does not include taxes. there are no hidden fees, if you put a cart together on leafly , it includes the tax in the cart. if you are just looking at the menu , you need to add 20% for taxes, that go to the state. Every store has taxes . If you choose to use your card over cash, you pay a fee, also stated at the register. the way the card readers work, is rounding out to the nearest $5 and you get that round up as change back. Everything is communicated to the customer as we know , nobody likes hidden fees :)
July 11, 2024
March 3, 2023
I was overcharged $10 as my purchased was refigured. I paid $80 for products that were $59 and change and I got $10 back and a dollar and and change.
I take responsibility for this because I didn’t ask to see the final calculation on the computer.
It’s my donation to a good cause
Dispensary response:
Hi there I am so sorry to hear this, I would love to make it right and get you the $10 back if you would like, would you email management@satchelpdx.com so we can make it happen ? We also offer 2 deals on Thursday and maybe you took the 5 gram option over the top shelf Thursday option ? We don't offer double discounts and it would be one or the other
Management
March 3, 2023
October 25, 2021
Went in there for a half oz of some strawberry zittles bbuds and the dude absolutely stuffed the container. well over a half oz. weed is incredible. prices are definitely reasonable and there were quite a few things on sale. definitely a strong cerebral hitter. a bit leafy and stemmy but again, got well over what i paid for so no complaints here :) definitely will be back
Dispensary response:
Our BBud Deals are amazing! Thanks for the visit and review!
February 2, 2022
Satchel is our go to. it honestly started because they were close to where we lived. We’ve since moved out of the neighborhood. We tried dispensaries closer to our new place but their quality just isn’t there unless you want to spend way too much. We now make trips back to the old neighborhood just to go to satchel. Top notch!
Dispensary response:
Making us blush over here !! Thanks for the kind words!
February 18, 2022
March 8, 2022
I just ordered from here for the first time. Ordering was easy. I accidentally picked a medical edible, but they caught it, and were happy to exchange for something else. It was "Munchie Monday", I think they call it. I picked up a TON of edibles, at really good prices. Service was efficient and friendly. Even though I live 30 minutes away, I will definitely be back.
Dispensary response:
Just wait, in a few weeks 100mg edibles will be available for Recreational users as well! Thanks for the review,
March 8, 2022
I’ve always had a good experience here. Good quality flower for fair prices. Good sales. Budtender tonight was very nice and did a great job.
February 11, 2022
This was my first purchase! They answered all of my questions and were extremely knowledgeable. They also had a large selection so that I found exactly what I was looking for. Will definitely be coming back!
Dispensary response:
We love new customers! Looking forward to seeing you again, be sure to join the point reward system!
February 16, 2022
I ordered two different items but got two if the same, didn't notice until I got 😑
Dispensary response:
I'm sorry to hear that , we have 3 new employees on their 2nd week but that is no excuse, hope you give us another chance
May 13, 2025
Everyone there is great. I moved to Portland from NJ about 2 years ago now and coming into a state where it’s normal I was met either with a snotty attitude or disinterest. No Ego tripping at Satchel. Great products to boot. Now that I’ve been experiencing the marketplace I’m very happy Satchel carries the good stuff and has a great staff. 5/5.
October 9, 2021
Ordered online. Super-fast, efficient pick-up. Fat-eighths if you order more than one and the live rosin was incredible. Best in the neighborhood.
Dispensary response:
We appreciate you taking advantage of our preorder and pick up system! See you again soon?
February 2, 2022