zach was very knowledgeable and very helpful recommended some great product
Ratings and reviews of SLV
I placed an order with the available deals, got in the store and they wanted almost double and would not honor the deals available on their site. Horrible customer service and I do not recommend going here if you are looking for any kind of deals.
I tried out her stores and SHANGO is a top notch store.bud like no out her.60 yearsof growing and smoking herb from around the world.if lighting up with the best well here it is.shango is the top shelf. Plainly the best herb.
Best place in town grate deals for high-quality
IEnjoy Shango because the buds are always fresh the bartenders are always nice it's never a hassle
Laurie was Grrrrr8 Friendly n Informative 😊 All UR Delivery people Rock n Nick is the BEST
I love the greeting at the door, I love feeling safe inside and outside the building due to the kind secure there. I love the knowledge of the staff and haven’t really tried to be “a sales person” rather help me achieve the feeling I need.🙌🏼🙌🏼 I keep coming back!! 🥰
Deana my delivery driver was fantastic great customer service deserves a raise keep up the good work!!!! My go to place in Las Vegas best deals definitely recommend!!!
The wait 2 wks ago was 6.5hrs now tonight I'm waiting for 8hrs and they haven't shown up yet or even call and say the are 8hrs or more behind. I always tip but I won't be if they ever show up. I'm going to find somewhere else tomorrow, I'm super sick of this. U call and ask why does it say on their website deliver in 60-180min and then she got an attitude. There r plenty of other dispensaries around so I'm going to check it out.
Thanks to Amanda and Ana,and Olga, at the front the door, Randall, Arturo, Justin, Laura, Melissa, Cheryl, oh and Randall thanks for helping me look for my ID. Victor J Saldaña.
Amazing!! Very welcoming and hella friendly. Great smells throughout and the flower was so fresh! Thanks for the experience Shango!!
CHRIS A. is the best ! See him for phenomenal service and knowledge !!
I love it here. Great folks. Rachel P was a very helpful budtender. I’ll come back with friends. I highly recommend Shango.
Travis gave me great service
Very friendly and helpful budtenders.
This place used to be legit. Been coming here over a year and used to be able to count on the quality. At some point the quality started to wain a bit and some things were hit and miss. The last 4x in a row my bid has been full of seeds. This time is the worst I’ve ever seen. Super lame. You obviously know you are selling weed with seeds in it, if I have enough knowledge to ask you if the bud I am buying is gonna have seeds in it, I expect an honest answer.
Everyone is always super happy, willing to help you. Budtenders here know there shit.. this strain has kicked my pain level down quite a bit!! Love this strain and Love Shango!!!! 🧡🧡🧡🧡🧡 #cannabicommunity #vegas
Honestly, their prices really aren't that great. They do have a few good deals but that's because they've realized they don't have the best selection and often charge premium prices for bottom bud. I mean most other dispensaries don't offer ONLY half gram (not infused) prerolls at $9 each which would basically make them $18 gram prerolls. All of them. Even the 17% Thc ones and lower. No price difference. And to top it off, I wasn't going to even write this negative review till I had a negative experience. I'm not going to lie, out of all the dispensaries I've gone to, this ones budtenders act the most put out a lot of them time. But it took my experience to make me write a review. If a place is great, I'll write a positive one, if it's meh, I won't write any. Anyway, so I was getting ready to be called because I knew I was next and racing to make my bus. I understand it's not their problem or job to make sure I make my bus, but had they had actually been fair and doing their jobs right, I WOULD have made it. I see this blond security guard who I've never seen before. She may be new, she may not be, but I have been there many times and I have his was my first seeing her. She moves someone's basket with their items ahead of mine from a latter place in line where he was already placed. I told the cashier, and expressed my issue and why it's an issue and he apologized for her and tried to make it right. I would have left it right there if I hadn't actually missed my bus, but since I did, and she was ultimately the reason I decided to complain. And because I didn't expect the cashier to snitch on his coworker, so I called the store myself. When I went to tell him what happen, he immediately changed his tone when I told him I had a complaint. He went from nice customer service, to annoyed. When I told him she had someone else cut, he just immediately assumes and says "he's medical," yet the guy (Brent who was ridiculously rude on the phone at the front desk) wasn't even present for the transaction. I said "No he wasn't medical" the man argued that he was, to which I asked "Then why did he wait in the recreational line." He then lied and said "We had to take him out of it after he picked his product he didn't know it was the wrong line, it was his first time." (Which made ZERO sense). He was lying because I was there the entire time and he's describing an imaginary event in a room he wasn't even in. Then I said "That's a lie man, he had a shango bag from before, he obviously knows which line to get in, and if you're medical, there's no way in hell you don't know about the medical line. That, and discounts are literally why most people in Vegas get the card." Then he said "Well we don't know what happened so we won't really say or do anything" They knew what happened BECAUSE I TOLD THEM. They just didn't care at all. Not one bit. If their budtenders would have said something they would have believed it. He even said in conclusion "well she's in charge so she can do what she wants." And I'm sitting here thinking "What the hell?" Are you serious? I've never been to a place where I'm told the person in charge can do what they want, including not abiding buy company policies. Yeah it's a given that managers or whoever is in charge has power, but I've never had it used against me to condone an employee screwing up and causing a mistake. And all I wanted him to do was tell her she messed up. that's it. He was aggressive and just kept trying to cover tracks and immediately justify. He didn't try to reason, he didnt ask any details or maybe even sensibly react or ask questions or tell me "sometimes we get a medical and we need to push them ahead." I may have debated but we would leave it at that and would have been respectful. I wasn't asking for disciplinary action and he could have addressed her in private. I just know that I'm never going to buy here again, Oh, did I mention he hung up on me while not letting me speak and over talking me? I was called twice a little while after but didn't wanna answer because I was disrespected.
Top quality products, order-to-drop off time was a lot faster than I expected, Jesse my delivery driver got here super quick and took great care of me, I’ll definitely be placing my next order soon, Two thumbs up Shango!👍👍
Wanna thank “Z” for being a very educated bud tender and mostly for telling me to educate myself on all terpenes, and product types. I know understand. -So Thanks Z 👍🏼
Although the staff was friendly, the overall atmosphere felt a little like the office in Men in black. 😂 They gave an awesome newbie freebie and carried a strain I wasn't able to find in the Phoenix valley. Reasonably priced too! I recommend to anyone in Vegas.😊
Clarissa. Excellent customer service
My first time here was very cool. I was assisted by Toni and she was awesome. Look forward to coming back for more!
Toni’s excellent customer service was my favorite part of the shango experience