The online site, the phone customer service and the employees don’t know anything. There was ONE guy there that was nice at least. They were out of majority of the pens for delivery, then told me to go to local store and they were out of even more. They have little to no product & wont divulge real lab reports, their strains and/or type of plants they use and also don’t mention indica or sativa. The quality is not bad though, for price too. Just 3 stars for quality and 1 star for service. 2 stars for atmosphere, the Orlando store is a mess they don’t know what is in stock and dude disappeared for “no lie” 15 minutes the tiny stock room & then told me the nighttime CBD is best for the daytime omg he almost knocked me out Zzz.