Sweetspot - MD

Love the store, there’s employees like Brian and Kai who always have a great sense of humor and makes shopping here easy.

I spend a lot of money here and participated in their "points" program. It had been a very long time since I had cashed in my points, so I decided to use them today. Unfortunately, they replaced the program with another, and I no longer had any points. I must have had well over $100 worth of points, just gone. There was no notice to cash them in before the program ended. I spoke to the manager, but she didn't get it. She said I did not lose my points and I can now get up to 20% discounts with the new program. How did I not lose my points? The best part was, she thought it was funny. I guess we don't find the same things funny. This place has been going downhill for a while. High turnover with inferior replacements - less knowledgeable and less customer friendly. But, their selection has gotten significantly better. Unfortunately, when a business screws you over then laughs in your face, it is time to move on. My Sweetspot has turned sour!

I have been to Sweetspot many times now and have had an incredible experience every time. I have had a tender named Ian most times ive gone and he is incredibly helpful in listening to what I need, extremely knowledgeable and is able to talk extensively about every product, and just very fun, casual and friendly. Would highly recommend Sweetspot and even more highly recommend Ian.

The quality of the store and products is A+ never disappoint and communication is great

Horrible experience. Worst service and prices. They messed up my points and made me drive all the way there for nothing. They could have said wait hey before you leave you have 10$ in points let me give you something with that. But nope they just care about cold cash and if you don’t have any this is the 3rd time I noticed a bad attitude. Also they lock you in a vault putting you in harms way if there was a robbery your stuck inside not getting out

The team at sweetspot are very knowledgeable and always happy to please.

Started buying here during covid. Great customer service, great product. Would recommend and will shop again.

The staff was very welcoming. Khadijah was accommodating, professional and knowledgeable. She made my first visit a nice experience. I would recommend and will come again.

Everyone is always so helpful and friendly. Very knowledgeable.

I’ve been going to sweet spot ever since it has been recreational. The service provided to me was more than adequate. I was always pointed to the right product after expressing exactly what I was looking. If you’re looking for a personable and overall great experience. My recommendation would be this dispensary!

The team has good customer service!

The first time I came to this store, I knew I was going to love this store. Very respectful and helpful. I would definitely recommend friends and family to come here. Also their reward program is awesome!

I love that this shop is right in my town! All of the staff I have interacted with have been fantastic, friendly, and helpful when I ask questions or look for suggestions for my specific needs. I had my card in another state before I moved and no one there was nearly as helpful and informative than the individuals at Sweespot!

Been coming here for some time. It’s definitely more pickup oriented rather than a classic dispensary walk in a shop around. I don’t even have to get out of the car.

Great

Today was my first time there is young lady help me out alot and I love to atmosphere the service and i recommend anyone to go there there's been on my favorites place there is my first and i'm coming back

Matt provides exceptional customer service. The Sweetspot team is all Aces in my book.

Friendly staff, quick process.

Products are good… staff is okay. My encounter with “Em/M” wasn’t the best, her attitude was short. Staff here aren’t the most friendliest nor the most knowledgeable on products or even their reward system. Could do slightly better.

They take the time to test their products for quality. Prices are great and service is top notch!

I purchase my medical marijuana at Sweetspot in Olney, Md. I have shopped there many times and each time, without fail, the customer service is exemplary. The staff are friendly, courteous and knowledgeable about their products. In addition, the staff always act in a professional manner. They treat you with respect and kindness. I actually look forward to my trips to Sweetspot. I give this place an A+.

They brought out my order in the pouring rain and made sure it stayed dry.

Knowledge and friendly staff!

Iman rocks, she is always sweet and nice. Love the selection of cannibis and deals.