Hi Rebeccathwing! We're so glad you had a good time here at Terrapin Folsom! We're proud that our budtenders are well-informed about the law - we're sorry if that put you off at all! Our budtending team is trained in the specific compliance laws that we must follow in order to keep weed legal for the 21+ people of Colorado, and we're willing to bet she was just a little eager to demonstrate her knowledge. That said, we're very happy to hear you enjoyed your visit and ESPECIALLY happy to hear you enjoyed the bud! Thanks for reaching out to let us know what your visit was like - we hope to see you again soon!
Hi Funnytoker70, We're sorry to hear you didn't have a great experience here at Terrapin in Boulder! While we pride ourselves on our staff's knowledge of applicable compliance laws it is disheartening to hear that you felt you were being treated poorly. On reflection, we suspect that your budtender really wasn't trying to be rude, but rather just to be informative. In situations were staff believe something is not compliant, we would handle the situation somewhat differently than just explaining the law (i.e. stopping the sale, as is required by law); hence, we think this might just have been a case of crossed wires that resulted in the budtender coming across as abrasive. Our staff endeavor to provide our customers with amazing product in a thoroughly compliant fashion - we apologize if anything about this interaction came across as rude. Boulder's laws in particular are more in-depth than some other municipalities in Colorado, and this can sometimes be a lot of information to impart to the customer. We very much value your patronage, as does the Terrapin in Denver, and we'd love to know about anything else you feel we can do better - feel free to reach out to the Store Manager at firstname.lastname@example.org to let him know any further details if you feel so inclined. We apologize for any misunderstanding, and we hope to see you again soon!
Hi PlantSpiritAllyAml, Here at Terrapin, we take great pride in our team, our store, and especially our weed! We're so glad you had a good time, and we really appreciate you reaching out to us and letting us know about your experience.