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During my last experience (previous wrote a review about it but deleted it cause I didn't like bashing you and still really don't) tonight was first time I was there, but last time I was apparently banned for being upset and having your bud tender fix the problem) check the transaction. anyway, I would like to be contacted by the GM, not by the rude kid who said he was manager on duty tonight) You gave me the wrong product and your Bud Tender argued with me before finally going into store and fixing problem and then had me banned? It was 1g RSO that she argued I needed to use the .5 gram formula for concentrate percentages. I have never argued with any of your Bud tender. I would like a response that I am unbanned so I do not have to take to the Cannabis board that you are denying a medical patient medicine and if you cannot, I would like an official ban (no one told me until being denied my meds tonight) sent to my residence, the length of ban, the date/time
They skimped me a whole gram .. I only found out because I had to open the bag and weigh it again. When I went back they tried to give me a 10$ gift certificate. Grams don’t cost 10$ anymore !!! I didn’t accept it and the manager 86 me from the property. Check your break down teams and train your managers how to PROPERLY handle situations like this. Poor customer service. Never coming back here again and letting everyone one know how they try and cheat everyone from their products.
Not my first time here. I love this place. This is the first time i did delivery. The online ordering was so simple, download your id and confirm. I then received a courtesy call from Daniel stating ETA and Total. Got a text from Endal KA for speedy curbside service. Im so happy The Dispensary came to my rescue through this pandemic. If you want quality with matching customer service spend all of your money here!!!!
It's been a few months since I've been here but I just discovered this app so don't hold it against me. This was the first ever legal dispensary I've ever been to. I was visiting Vegas and decided to stop in here for my first time. They made my first ever experience at a dispensary feel great! they had a wide selection and the budtender, I forget her name, was truly helpful in educating me. The atmosphere was good and chill too. Would definitely go back next time I visit Vegas.