Ratings and reviews of Ponderosa Dispensary - Phoenix
(18 ratings / 3681 reviews)
4.6
Quality
4.6
Service
4.6
Atmosphere
Reviews 1-24 of 3681
Came in to get a $65 oz to be charged $80 and told Leafly doesn’t have the right deals yet I’ve never had a problem any other time with Leafly. Thought that was really weird, price should have been honored
I’m very impressed with everything about this new location for Ponderosa! They really care. I want to thank them for getting the nice new low chairs in the lobby. I suggested they accommodate the elderly and disabled and they did!!! I love this place❤️ shout out to them !!!I’m the og medical since day one and a lover for over 50 years!!!! Love the deli style and early bird deal!!!!👍🏻
As always Austin was amazing. Got it prepped and completed in’record timing. There’s a reason why they are the only dispensary I go to.
Lies, lies, lies!!!
Buy one ounce get one free is complete BULLSHIT!!!!
So much for the consumers right.
If you post it on your website you should honor it.
Yes it must have been a mistake, but not one I made, and you could have found a way to honor it!
So disappointed in this establishment now!
Good thing there are many more dispensaries in the area who do honor what they post in their website!!!
The Guy that cashed Me Out You Roc and Killer first try saying my Last Name!
Ponderosa Pines needs to be removed from this application. They did not honor the deal of buy one get one for $1 dime product that was listed through your app which was purchased from their store. Their did not honor the bygo$1 & then blamed your company for giving out false deals/information. They are falsely advertising through your application and would not honor any deals you have listed. I will never go back to this dispensary ever again. Never had a problem at this dispensary when it was owned by a different company before switching over to Ponderosa Pines.
The best in the sate with quality products awesome deals and promotions plus the customer service is top notch knowledgeable staff my go to store
I ordered online a 1/2 ounce of Hell's OG this morning @ 10:44. I came by at 1:00 pm to pick up , but they said they didn't have my order. I showed them the order on my phone and , they said they didn't have it, but I could "upgrade". What a disappointment and an outrage, I took my money down the road. There's so many dispensaries in Phoenix that are honest in their dealings.
Placed my order at 6:30 PM and it was confirmed. No updated after 6:36 PM. I showed up to the store at 8PM and the door were locked and the store was closed. The hours of operation state they close at 10 PM. Waste of time, gas and money!!! This place just keeps getting worse and worse
Another outstanding experience, thanks!
Neat products.
First Time at the New Ponderosa save time order online absolutely perfect procedure great service great products great people great experience I'll be back
November 26, 2025
Honestly never shopping here again now I know why this store always gets bought out by another company terrible service
I have been a patient here for 6 years. Through now three iterations of this company. They have always had great employees and amazing deals. That all seemed to end when they became Ponderosa.
There was no notice of the changes they planned to make. I immediately lost the rewards points I had saved and instead they now have a far more confusing rewards system.
Initially I gave them a chance. They still had most of the deals i come for and even added some great deals on top of that. Then today I go to put in an order and instead of finding ounces between $75 - $90, the cheapest they have is $230!!!! Either they have eliminated their best deals or whoever is in charge is slacking on the orders.
Either way, I’m out. I’ll go to Curaleaf. Much closer and has similar deals to the previous iteration of this dispensary.
Tahoe OG one of my favorite strains but not when it's extra dry brittle disintegratable at the slightest touch. And then the only way I could purchased was B2G2. So I spent $60 to buy 2 eights of some stale ass tahoe og and got 2 more brittle eights for free. I do not recommend the B2G2 bud deals. At health for life
Place is still dope!
Been coming here for many years and this was my first dispensary when it was Health for Life, now that Ponderosa is running the product selection is expanding and deals galore!
since under new management price has gone up on the same products that were there before just no deals any longer, so no reason to come here any longer.
June 4, 2025
Employees are rude, lobby is small and cramped and now the weed is overpriced since they became ponderosa.
All the weed is exactly the same Terps, just candy and dessert weed, no old school variety, no classic strains, just the same fruity candy, low Potency, over priced 50$ eighths.
HWC just up the road has friendly staff, more variety, better prices and bigger lobby.
November 3, 2025
This was my first time in this store. My former store trumeds was my primary dispo for years before they went out of business. This store really blew me away with the deals they offered me. I’m so happy with the flowers and concentrates I received here. The flowers are so fresh and juicy, not to mention I got double than what I was paying before! The people were very helpful and made me feel welcomed. I will definitely be back for more , thank you Pondy!
please get Potent Planet live Hash Rosin
Always love coming here but bought a bunk MPX all in one this week and suddenly new return policy and they can't help me. Love the people but not thrilled with new management. Might be back
February 7, 2026
I like picking out my buds, they have real good flowers!
December 17, 2025
So In flag they have two giant tvs with today's deals listed. So I see brown bag eights listed for $10, so thought I'd get some. Then I'm told by the budtender those aren't listed on her fault delas and we have to watch the tv scroll through all the deals to see if what I saw is correct then notify a manager, and while waiting I ask if someone knows whats in the deals, but I'm tolf multiple times how they are a big corporation and don't set the deals on the tv, eventually a manager vame out ti give me the deal, and was told sarcastically happy you git the deal