Trulieve - Orlando South

Thank you for the very good medicine that you provide to our community, I feel like I can have my life back now.

Prices are too high for the quality

Always takes care of their ppl

Jay was awesome this morning! He helped me find exactly what I was looking for!

Every time I go they receive me with so much politeness. Very organized in store. On line Order the one time I did it was not complete because they said was not available but they ran out through out the day and I order the day before, so I’m guessing the order does not reverse your strains. It was the first time so no big deal but good idea to check on that. Super fast service and the bud tender that I have talk seem knowledgeable compare to others dispensary. Good place.

Yvette was my salesperson incredibly polite and professional. Also very informative about products and knowledgeable! Great first time experience!

This was NOT my first time to here but it will have been my last time. I have been at least 4-5 times and each visit is more disappointing than the last. I WOULD NOT recommend this place to a friend, nor I would not shop here again! For a company that's slogan is "Relief you can rely on", they are very unreliable. The company claims, "At Trulieve, we strive to bring you the relief you need in a product you can trust." yet their service does not mirror that... AT ALL. If you want to waste hours of your time, waiting for something that can be done in a few minutes then this is the place to go. Want to pay for overpriced eighths? Go to Trulieve. Don't be surprised if there's mold on the flower because that wouldn't be the first time a customer had experienced that. Or that someone has called the customer service line just to be on hold for nearly an hour and have the call drop. They don't treat you as patient, nearly some lowlife that is going to pay lost of money for the products they sell to you whenever they feel like it. Have fun waiting hours and hours just to have to wait more. Could not have been more disappointed with this place. Either learn to run your business efficiently or watch as your customers stop coming back because of the way YOU treat them.

Once the best dispensary in Orlando, now the worst.

Good customer service for the most part and very good products. The downsides would be their ordering System. 3 hours for a pick up order when I could go in and get it faster but it also takes forever to go in, I’ve waited up to an hour and a half for a walk -in. They also have a pretty bad online system. For instance they posted that they had restocked on ground flower and I tried to make an order at 8 am and it was already out of stock on their websites. I called in and waited 1 and a half hours for a call back but never received anything so I called again and waited around 30 minutes. Once I finally spoke to someone I asked about the ground flower and I was assured that they did had it in stock and to go to the store itself so I wouldn’t have to wait the 3 hours. Went to the store and there was no ground flower. About an Hour and a half later, so roughly 3-4 hours in total, I finally received my call from Trulieve that I had requested. But even though their system can be very frustrating their products don’t disappoint

My first time ordering online. Had questions about my discounts so I called. Spoke to Regina. She made sure my discounts were reflected for my order. Checked to see if there was any new inventory and was just very pleasant and helpful.

They make people waiting for an hours in this store they work slow they never got flowers it gets me Upset

The attendant was very thorough in understanding my specific needs. Made great recommendations. Will definitely use again, however, through delivery. The physical dispensary floor was a little small, but they make for it with their knowledge and array of products.

Had a wonderful experience. Miss Ariel was super kind and offered great recommendations! Answered any and all dumb questions I had, too. Best Flower in the state of Florida!

Trulieve has by far the best selection of any dispensary I’ve come across here in Florida. Also the order ahead and remote check in feature is very well done in my opinion.

Love love love this dispensary! Ivy was amazing today she was super helpful and kind! Thank you guys for always making my day better

The staff is very friendly and informative about the products that they carry. I consider myself an experienced user, but am always open to learning more along the way and Trulieve is a big help. Sandy helped me check in my first visit and guided me through the process effectively and efficiently. Mekah assisted me during several visits. She has an exceptional knowledge of the product and many items I’ve purchased she has personally used. I trust her opinion as everything I’ve gotten has been amazing. Make sure to try their 9# Hammer flower, it’s incredible for insomnia, anxiety, and pain. I’m big into concentrates and recommend their Sour Diesel Crumble and ANYTHING from Blue River Terps! IG @dazed_vaper for Trulieve content

Walmart of dispensaries stale product tried almost everything a bunch of bs.. ridiculous wait times aggravation outweighs the benefit

First time there was one of my greatest experiences in my life. I had just got my medical marijuana card and this was the first dispensary I came to and I had amazing service from Ivy, also gave me great recommendations. The flower I got were all better than I expected! Thank you guys so much, definitely recommend to anyone who knows what there looking for and great for beginners!

Ivy will hook you up for whatever you need!! She is great! I loved all of her recommendations. Good vibes and comfortable to shop. I will definitely be back!

It was my first time in a Trulieve dispensary. I'm usually a little apprehensive in new places but as soon as I walked in I felt comfortable. There was a very pleasant vibe and energy and I was welcomed right away. I got some new strains I haven't tried before, and the quality so far has been fantastic. I was dealing with spasms all day and was finally able to sleep through the night. Between the quality and service, I will absolutely be back. Not to mention the chairs in the waiting room are suuuuuper comfy ;)

Adam was great very informative and helpful .

After I got my mmj card, this was the first dispensary I visited. Everyone was super nice and helpful. Mekah was wonderful and gave me some great recommendations. I've already been back several times and I have only good things to say. I'm really happy with their products and the discounts they offer on a daily basis, plus they have a nice rewards program. Definitely recommend them!

Orlando South is my go to. Not only is Trulieve the only dispensary I go to, but this location is as well. Everyone here is so helpful and knowledgeable about everything. I’ve been going to this location for months now and can personally tell you that Robby, Vinny, AJ, Jenna, Dillon, Adrian, Emily, and Jamie ALWAYS know exactly how to help. This place has become a second home to me, and I’m eternally grateful to have access to quality medicine I can trust and the most knowledge from the staff. 10000/10 always recommend.

Rashad is a friendly tender and we always banter, even if he’s helping someone else. He exudes friendly. Ivy assisted me last time & even with the computer giving her a hard time, she was extremely kind & patient. I will keep coming back to this location.