December 3, 2020
Trulieve - Orlando South
4.6(91)
Leafly online ordering not available
91 Reviews of Trulieve - Orlando South
4.6(91)
4.6
Quality
4.6
Service
4.6
Atmosphere
October 20, 2020
I bought Grape Cake and when got home and weighted it it only had 3 grams. I tried chatting and kept getting disconnected. I emailed and have not heard anything back. This company does not consider you as patients just a regular customer. I felt robbed. I would not go back and I would not recommend this place. I was not allowed to leave review unless I gave a star but they do not deserve not even 1 star.
September 10, 2020
They’re customer service literally got me angry to point to write this review. I went in to pick up my order and the bud tender “sold” me on a product that I never received. Before I got to my car I opened the bag and realized the error immediately and went right back into the dispensary to explain. I sat and waited while MULTIPLE PEOPLE CHECKED IN AND OUT. Manager told me he couldn’t stop what he was doing and to keep waiting. Terrible terrible terrible. They don’t care and it shows
September 8, 2020
They make people waiting for an hours in this store they work slow they never got flowers it gets me Upset
August 30, 2020
My first time ordering online. Had questions about my discounts so I called. Spoke to Regina. She made sure my discounts were reflected for my order. Checked to see if there was any new inventory and was just very pleasant and helpful.
July 21, 2020
The attendant was very thorough in understanding my specific needs. Made great recommendations. Will definitely use again, however, through delivery. The physical dispensary floor was a little small, but they make for it with their knowledge and array of products.
July 19, 2020
Walmart of dispensaries stale product tried almost everything a bunch of bs.. ridiculous wait times aggravation outweighs the benefit
July 11, 2020
This was NOT my first time to here but it will have been my last time. I have been at least 4-5 times and each visit is more disappointing than the last. I WOULD NOT recommend this place to a friend, nor I would not shop here again! For a company that's slogan is "Relief you can rely on", they are very unreliable. The company claims, "At Trulieve, we strive to bring you the relief you need in a product you can trust." yet their service does not mirror that... AT ALL. If you want to waste hours of your time, waiting for something that can be done in a few minutes then this is the place to go. Want to pay for overpriced eighths? Go to Trulieve. Don't be surprised if there's mold on the flower because that wouldn't be the first time a customer had experienced that. Or that someone has called the customer service line just to be on hold for nearly an hour and have the call drop. They don't treat you as patient, nearly some lowlife that is going to pay lost of money for the products they sell to you whenever they feel like it. Have fun waiting hours and hours just to have to wait more. Could not have been more disappointed with this place. Either learn to run your business efficiently or watch as your customers stop coming back because of the way YOU treat them.
July 8, 2020
Had a wonderful experience. Miss Ariel was super kind and offered great recommendations! Answered any and all dumb questions I had, too. Best Flower in the state of Florida!
July 8, 2020
Love love love this dispensary! Ivy was amazing today she was super helpful and kind! Thank you guys for always making my day better