99 Reviews of Trulieve - Miami
4.7
Quality
4.7
Service
4.6
Atmosphere
June 7, 2023
Best Trulieve in Florida! The staff is so friendly, always helpful, and fast!
May 31, 2022
This location is one of my favorites. Great staff!! Easy to ask questions and super friendly.
Keep up the excellent work Trulieve (Miami Airport)!!!
Thanks Annie . . . I always enjoy this location (love the outside patio furniture).
February 23, 2022
Hands down the best Trulieve that I've been to. I've been a medical patient in Florida for more than 2 years and this location is doing something right with their employees. Their super knowledgeable, helpful, and know how to do things right and how to treat their customers. Michael is by far their best (I think he's a manager) and Laura is another great person and knowledgeable employee. If your a medical patient, you should be going here...
February 20, 2021
Trulieve was the first dispensary I went to, simply because it was closest to my house, but I’m really glad I did. The staff is beyond nice, and— if you’re a first time customer— they are very thorough with explaining all the deals they have and how it all works. I love that they have the option to order online and that you’re able to check in before you arrive to reduce wait time. However, even when I’ve gone in as a walk in, the wait time hasn’t been excessive. Also, they’re great with following COVID guidelines and recommendations; if there’s no room in the lobby (6ft between each customer), they allow you to wait in the car or outside and text you when there’s space. More than anything though, what I LOVE about Trulieve is their deals! When I got my medical card I wasn’t sure if the prices would be worth it, but Trulieve completely quelled that worry. On Wednesdays they have 7g of ground flower for $25!! Other promos have included discounts such as 25%-35% off, free battery up to $35 with a cartridge purchase, deals on edibles, and the list goes on. I’m subscribed to the text and email notifications so that I get the daily promotions/deals. The only con: $3 surcharge if you use your debit card. After my first time I’ve been going to an ATM so that I can pay cash, but it’s a bit inconvenient. They do accept payment through the CanPayAnywhere app; I signed up for it, but I haven’t used it yet, so I can’t really comment on it. But yea, overall, I definitely recommend Trulieve - Miami (I’ve also been to the location in Ft. Lauderdale and also had a great experience there, so they seem pretty consistent).
October 22, 2021
Nick was very helpful and patient. He listened carefully to what I was looking for and gave me many options which to choose from which was great. He was also very clear and specific with product knowledge as well as business rules/policies etc.
Mike at the front was also very polite and could tell is a hard worker.
I’ll definitely be coming back!
September 28, 2020
I absolutely LOVE Trulieve Miami. It is by far the BEST dispensary I have ever been in FL. They have an amazing selection of different strains to choose from. The quality is top notch, I went once for emergency to a different dispensary and I ended giving what I purchased it to my friend, because I hated the quality and effects, such paranoia and horrible stuff. I went straight to Trulieve to get REAL top quality Cannabis and I can tell you this is the only place I trust and will buy from.
The staff is truly great very friendly and always willing to help and provide the advice you need when you need it. But there are two shinning stars on this location, ARENA and DENNISE these girls rocks! from the moment you enter the door Arena is so friendly, always smiling and just so freaking awesome. She makes you feel like at home and have such amazing positive energy always. Dennise to me is my favorite person behind the counter always to help you. This girl is Amazing, super professional and always so willing to help and make sure you leave happy. The last time I went there she literally saved my life (ok I'm exaggerating. lol) but to me it felt that way, because I could have leave the dispensary empty handed since they didn't have anything I needed and Dennise came through and truly made my day. Today I found out that when I go there I can specifically request to be serviced by Dennise, yeyyyyyyyyy! Love this girl, professional, awesome energy, super friendly and helpful. This company have a great team working for them in this location, but they're truly blessed to have Arena and Dennise.
I will HIGHLY recommend this dispensary to anyone for many reasons:
1- Awesome top quality products and selection
2- An exceptional team of people working there
3- You can buy something and if you don't like it you can take it back for exchange! Who does that? No one else;-)
For those people who put in their reviews that they are expensive? yeah maybe a little more expensive than other dispensaries, but remember :You Get What You Pay For
Love this dispensary and the people working there and will give 10 stars if I could.
Love you guys!
Ana Satya
October 21, 2021
Cory was very helpful and helped me pick the right products :)
August 4, 2021
Priceless to be able to relate to the person selling my meds to my person. Anthony is a great example of this. Humble. Knowledgeable. Cool af. It’s what I look for when I make a purchase anywhere. Moreover a product so all encompassing. Integral to my life. TruLieve is a lifestyle. Anthony an amazing help. Humane. Thank you. Danke. Grazzie.
August 27, 2021
This was my first visit to a dispensary. The online procedure made it totally streamlined for me. I was created with warm welcoming faces. Highly recommend
July 31, 2021
new patient went to the dispensary down in miami gardens had an amazing time got my product super fast
July 22, 2021
the outside lounge is nice but also seems like it's lacking something. perhaps fans? shade? shade as in outdoor pull down blinds.
July 4, 2021
Awesome service and professionalism from Chris the bud tender
May 30, 2021
brian took very great care of me recommend going to him as your budtender.
December 26, 2020
The other day when I went to trulieve to pick up my order. Someone told me they were out of stock but the gentleman Josue sent another employee to go check in the room and they found it. Also, Josue notice their was an issue in my account that happened at the dadeland location. He was very courteous and patient. Showed extreme customer service. He noticed I was frustrated with the wait and the error but he kept assuring it’ll get fix and apologize. Honestly, he made this stressful situation way easier for me. I left satisfied.
September 27, 2020
This is my spot, I do not go any where else unless I absolutely HAVE to. Why? Because each and every one of the employees here is a kind and goes out of their way to literally make you feel like family. ( maybe I go too often lol) no in all seriousness. When the coronavirus started , I was amazed because they were the first to get right on top of the regulations because they have a respect for the fact that some of their patients have compromised immune systems. I could go on and on from Kevin who really offers the type of customer service that doesn’t exist anymore to the hostess who knows so much about the product and like I told her the other day she’s honestly like a Trulieve cheerleader!! I love you guys. Thanks.
November 19, 2020
Very helpful staff, very knowledgeable about cannabis. I know nothing but needed help
because I was diagnosed with a rare Auto Immuno disorder. I’ve had two huge reconstructive surgeries with plates, screws drilling etc... I’ve been in pain for 10 months since the surgery
I haven’t wanted to go near Tramadol, Percocet or Hydraconone.
Neal S and a new Trainee were hugely informative. I give them 5 Stars.
November 21, 2020
Josh C. at the Truelieve in Key West , FL, is so great! He is so patient and knowledgeable of all the products Truelieve has to offer. I asked him so many questions, and he was so patient and explained everything to me thoroughly. So glad I had the opportunity to talk to him. I learned so much! Thank you Josh!
November 25, 2020
Denise was the best! Loved her nails, attitude, and knowledge about the products! Very attentive and kind. Love you girl, thanks for the great service yet again Trulieve
April 15, 2021
Literally the worst dispensary I’ve ever been to. Wait times are ridiculous. Seriously why have e-check in. Staff lies and rude as hell and the flower is whatever. IM NEVER COMING BACK
September 20, 2020
I just recently got my card, and this was my second time in the store, Denise, my cashier, was absolutely lovely, she made sure everything I pre ordered was in there and brightened my day just by her presence. This location has some of the sweetest employees, definitely worth driving 20 minutes west.
September 2, 2020
The staff at this Miami location is absolutely awesome! They make the trip worthwhile and are the reason I keep coming back! Ileana and Arenna are tops. They are always pleasant, knowledgeable and fun to talk to.
September 1, 2020
I was helped by Orestes. He was extremely knowledgeable and friendly. Made for an educational and fun experience
Would definitely recommend the facility and give “O” a well deserved raise lol
Craig k
September 7, 2020
One of my favorite places to go. Topshelf tree, highly recommend the flower here. Well cured and managed. Separated accurately.
March 12, 2021
Stop supporting Sunshine Cannabullies.