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Logo for tru|med Dispensary (Med & Rec)
DISPENSARY
MEDICAL & RECREATIONAL

tru|med Dispensary (Med & Rec)

Leafly List Winner
Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Phoenix, AZ
4.7(8,622)
1659.3 miles away
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Ratings and reviews of tru|med Dispensary (Med & Rec)

4.7
(84 ratings / 8538 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
write a review
Reviews 7417-7440 of 8538
February 17, 2015
R........r

I come here every few days and its normally fantastic. Today they were entirely out of every form of concentrate (except keif which isn't really a concentrate). This isn't a terrible thing, companies run out all the time and TruMed is getting more and more foot traffic. But the reason I'm leaving a slightly bad review here is the lack of notification that an entire wing of your product line was out of stock. Now, you will probably call it my fault for not checking the menu, and to be fair the menu reflects the lack of concentrate. But I get a text message every week or so detailing your specials, and so it logically follows that you can notify your customers that concentrates were out of stock. Then you also get the rush when you announce via text that they're back in stock. I just would like to see you guys use that system of yours for something forward-thinking and different, instead of just basically spamming us with ads. Anyways. I'll be back to the store of course, but not until concentrates are back. Sorry to leave such a melodramatic review, but squeaky wheels get grease and all that...

1 person found this helpful
Dispensary response:
We really appreciate your feedback and are very sorry that we were out of concentrates when you came to visit us the other day. We will take your thoughts into consideration for sure. Our supply of products vary each day due to cultivation so it would be very difficult to text out that we are low on something when we could get a shipment in the next few hours or following day. That is exactly why we utilize the online menus and try to stay as updated as possible due to constant changes with product. Please feel free to have us put meds on hold for you too if you can't come in that day for them. We do a 48 hr hold :) Thank you again for your thoughts!
February 19, 2015
October 26, 2015
C........7

This is a fantastic location, very friendly people and good quality meds!

Dispensary response:
We're happy to hear you're impressed with how we operate and enjoy the meds we offer! :)
November 10, 2015
July 3, 2014
g........9

These people do it right from product to service. Whether you know what you want or need help getting the right medicine this place is for you. Thanks you

3 people found this helpful
Dispensary response:
Thanks for writing such a nice review! So glad you are impressed with us and thanks for making us your dispensary of choice! See you soon!
July 5, 2014
October 25, 2015
f........3

This place is great! friendly staff and knowledgeable budtenders!

Dispensary response:
Thank you! We're happy to hear you've been impressed with us! See you next time!
November 10, 2015
December 3, 2015
c........z

awesome staff

Dispensary response:
Thank you! Glad you were well-taken care of!
December 5, 2015
December 20, 2015
c........y

Trumed has the best quality flowers I've ever seen

Dispensary response:
Thank you! We're happy you enjoy the excellent quality meds we have on the shelves. We'll see you again soon!
December 24, 2015
October 27, 2015
k........5

This is definitely one if not the best dispensaries in the state every single worker super friendly meds are the highest quality will continue to come here

Dispensary response:
Thank you! We appreciate your loyalty and happy to hear you're impressed with our customer service and medications that we offer!
November 10, 2015
November 2, 2015
N........1

Great location, great staff, very professional, two thumbs up!

Dispensary response:
Thanks! Couldn't ask for a better review! We appreciate the kind words!
November 10, 2015
November 14, 2015
C........2

Best in town.

Dispensary response:
Thanks for rating us at the top! We appreciate you very much!!
November 17, 2015
November 17, 2015
m........7

Awesome

Dispensary response:
Thank you! That's a wonderful word to describe us!
November 19, 2015
October 15, 2015
K........0

For how much hype they had on the "concentrate bar" you would think they would have a decent amount of concentrates on deck and now they have nothing lately. You would assume you would not have to check to see if they had a variety of concentrates when all they did was advertise about the concentrate addition. Awesome employees disappointing services though.

3 people found this helpful
Dispensary response:
We absolutely understand your frustration and greatly apologize for this! We are working hard on getting concentrates back on the shelf and have had a difficult time keeping up with the demand. This should get better in the near future as our build-out at our cultivation is coming along great. Please be patient with us and we promise you'll be impressed with what's to come! Thank you so much for your understanding...
October 16, 2015
October 13, 2015
A........4

I left a review last time I visited from Tucson when I got back home I'm headed up today for a concert and plan on stopping in the dispensary is awesome and the product is great.

Dispensary response:
Thanks for leaving another one! It was great seeing you today and hope you had fun at the concert! :) See you next visit!
October 14, 2015
October 26, 2015
D........o

nicely furnished and laid out. Staff was very knowledgeable and helped me pick out the strains I wanted.

Dispensary response:
Thanks! Glad you enjoyed the comfortable atmosphere we provide and we look forward to seeing you next time!
November 10, 2015
December 26, 2015
m........8

Its in the perfect location. Just want more of the new strians.keep up the good work.

Dispensary response:
Thanks! We have many new strains in now! We just had to wait a little to get them from our cultivation but it was well worth the wait! Hopefully you can check us out soon!
December 31, 2015
September 25, 2015
g........2

So i just got my card and chose to stop by here for my 1st time ever... ill tell you this it was very clean and the bud tenders were very nice and helped me out... so staff ill be back great service, beautiful buds

Dispensary response:
Thanks for checking us out after getting your patient card! We're happy you were impressed with us and we look forward to seeing you again soon! Thanks for the review!
September 29, 2015
July 20, 2015
a........3

Very little parking and it was tight. Waiting room was tight also but the bud room may have been too roomy. Staff was friendly but they didn't really probe into what I really like. Cool concentrate area, buds are delicious. A boutique style disp. lacking the mid and bottom shelf.

Dispensary response:
Thanks for the feedback and glad to hear you enjoyed the meds! On a side not, we own the building next door for additional parking so hopefully you can check that out next time you're in. Thanks again!
July 23, 2015
December 23, 2015
A........0

Service was great..

Dispensary response:
Thank you! Hope to see you again soon!
December 31, 2015
September 16, 2015
k........1

Tru Med was the first dispensary I went to after getting my card. They have top shelf product with a great staff of budtenders. It's my birthday today so I'll be swinging through for the freebees. Go check them out!

Dispensary response:
Happy birthday! We hope you were able to come in and get your free pre-roll! Thanks for your loyalty and we'll see you again soon!
September 19, 2015
September 11, 2015
e........g

The location is hard to get out of, its like a traffic jam zone sometimes. But that's location. The medicine, however is why there are traffic jams.

1 person found this helpful
Dispensary response:
LOL Sorry the parking lot is always so busy! We hope you are aware of the additional parking lot next door! It's not as congested and busy! :) Thanks for your loyalty!
September 12, 2015
November 10, 2015
J........1

I love it

Dispensary response:
Great! We love you :) Thanks for the kind words!
November 11, 2015
September 9, 2015
l........h

Love this dispensary. Very professional while also being casual and friendly. Was worth the drive for me. I enjoyed their variety and knowledge of product. They also had lots of eatables and oils for sale!

Dispensary response:
Thanks for making the long commute to check us out! We are glad to know we took great care of you and that you enjoyed the medications we offer. See you again!
September 12, 2015
October 26, 2015
M........k

I have visited other dispensaries, but I keep coming back here for the selection, the pleasant environment, and especially the friendly, knowledgeable and helpful staff!

Dispensary response:
That's so great to hear. We are happy you enjoy visiting us for your meds and find the staff to be very pleasant. Thanks for the review!
November 10, 2015
October 23, 2015
C........2

Awesome , I can't wait to go back. Great Place 😊

Dispensary response:
Thanks! We can't wait to see you back! We appreciate the review!
October 23, 2015
November 1, 2015
N........k

Upscale place, huge selection amazing quality.

Dispensary response:
Thanks! We appreciate your feedback and glad you enjoy the pleasant atmosphere we provide. See you next time!
November 10, 2015
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