4 days ago
I purchased a vape battery from UWD based on their recommendation. I would've purchased any battery they recommended and I did. It was $30 and 2 months later it stopped working. I went into UWD to see about getting a replacement (I didn't expect they'd replace it but i figured it would be worth asking) but the guy told me I purchased a crappy battery and they wouldn't replace it. He treated me like I was lying or something and acted like I didn't buy it there. He did offer me a discount with an attitude. So I began to leave.
As I was leaving, he became very rude and said he was trying to help me. The only help I wanted was a product that lasted more than 2 months so there was no reason for me to be there anymore. Like, why not just let me leave? The whole experience was horrible and I won't be returning for flower, carts, or anything else.
I didn't expect a replacement. I figured I'd ask though. I didn't think it would hurt to ask. Oh how wrong I was! I was treated horrible.
If you're ever recommended something by an employee of UMD as the best, it's probably a lie, because another UMD employee will just say it's crap. You really can't trust these people.