UWD - Norman

Here is my story. First off the staff was very very polite. I never had a problem with the staff. I was a regular customer at this location. I normally but vape carts. They have been sold out of my normal product for months now. So I've been trying out other brands while waiting for my normal brand. Eventually they ran out of vape carts in the product I purchased (no big deal). So I started to buying disposable vapes. I showed up about 30 mins before they closed and bought a 5g disposable vape for $40. I asked them if I could see the product in the box before I bought it. they said no. I get home and the vape looks good. I use it and immediately I notice the hit smelled very very strongly burnt. I follow the instructions on the box on pre heating the vape. Still very very strong burnt smell. The next morning I took the vape back and told them my issue. They said they cannot test it. They also refused to smell it (still reeked very badly of burnt). They said they cannot smell it because they lost their sense of smell. (ok?) They then call the owner and explain to him over the phone what my complaint was/is. The owner refuses to refund my $$ or exchange the bad product. I was a customer for the better part of a year. I spend tons of money at this location. The owner would rather keep his $40 rather than helping out a customer. Keep your money man. It's the last of mine you'll ever see.

Good products, great customer service

I had been going to UWD for years. However over the past year their services have greatly diminished. From the lack of support from associates to consistently being out of product, I can't justify going back to this place. Just today I visited UWD during normal business hours and there was no one there. I instead went across the street and gave my business to another dispensary. It is very disappointing how much this place had changed. I won't be visiting again.

I've been in serious pain for a few months now and they have have bent over backwards to make a tincture and made pain gel to help me and it did!!! I couldn't get by without these folks!!! They have great products to choose from and very reasonably priced. Go check them out!!!

Went to UWD after having a horrible experience @MABs down the road. Totally different experience @ UWD! Great prices & good product variety. Plus employees looked like they take baths!

I purchased a vape battery from UWD based on their recommendation. I would've purchased any battery they recommended and I did. It was $30 and 2 months later it stopped working. I went into UWD to see about getting a replacement (I didn't expect they'd replace it but i figured it would be worth asking) but the guy told me I purchased a crappy battery and they wouldn't replace it. He treated me like I was lying or something and acted like I didn't buy it there. He did offer me a discount with an attitude. So I began to leave. As I was leaving, he became very rude and said he was trying to help me. The only help I wanted was a product that lasted more than 2 months so there was no reason for me to be there anymore. Like, why not just let me leave? The whole experience was horrible and I won't be returning for flower, carts, or anything else. I didn't expect a replacement. I figured I'd ask though. I didn't think it would hurt to ask. Oh how wrong I was! I was treated horrible. If you're ever recommended something by an employee of UMD as the best, it's probably a lie, because another UMD employee will just say it's crap. You really can't trust these people.

I very much dislike the use of added terps to distillate and calling it full spectrum. I find it odd that their numbers don’t vary between indica and sativa rso.

UWD has been my go to dispensary since I got my card over a year ago - I’ve been to several other dispensaries but I keep coming back to them. Their products are reasonably priced. I primarily shop the $175/oz shelf and I would say the quality of most strains available at that tier is on par with what other dispensaries are charging $200/oz for. Also I like that their weed isn’t pre-weighed and they’ve got a fan so you can smell it. Unlike most dispensaries, UWD is NOT tax included, but they have numerous discounts that can offset that tax. Also they regularly have sales with big discounts! Additionally, they accept more methods of payment than any other dispensary I have been to both in Oklahoma and nation wide!! On the rare occasion there has been issue they promptly provided an appropriate and amenable solution. Check them out and you won’t be disappointed! PS - bring a toy for an additional discount until December 15th.

I love that they have a drive through and take contagion precautions very seriously. I seriously doubt I will ever go to any other dispensary. And there is a custom tincture program there that I am excited to try out!

This is the best dispensary around! Excellent prices, excellent service, and excellent products. No matter your ailment. They will give you something for it. And your furry friends too!

This is my new go to spot! I love the people here! So knowledgeable and definitely make me feel at home every time I come.

I’m a regular at this dispensary and I’ve recently become a bit disappointed with not only the selection but the quality of a few of the strains. I was so excited to see a Norman location for UWD as I had visited the Edmond store and was always impressed with the variety and quality, the trek up there from Norman is quite long though so I rarely got to go. Once the Norman location opened I was in there almost every other day because I knew they’d always have something I wanted. Now they always seem to have strains that don’t help me much at all or aren’t the quality I’m looking for. I bought a $10 gram of the Super Lemon haze they currently have and it was the same quality - or lesser than - the quality of the same strain when it was on the $8 shelf. It was harsh to smoke and had 6 large seeds to the one gram, which usually they always disclose to me but they didn’t this previous time. The budtenders are wonderful and I love the waiting area and lounge, as well as the selection of other goods such as edibles, but it seems as though the Edmond store gets in a MUCH bigger variety and more frequently too, because I always check their menu and see things I want but we never get them in the Norman store. A prime example is white cookies! I used to travel to Edmond just for that statin as they usually stock it pretty frequently, since I’ve been in Norman I’ve only been able to buy it twice, once it was the shake and the other the actual flower but it sold out in a few days and they never restocked it since. I just hope they’re able to get new strains in soon and that they no longer put seedy weed on their $10 shelf or at least tell the customer there may be seeds. I do love this dispensary though’ I recommend it for sure because it’s the only place I can use my card, I’d just be wary of the variety not being as vast as the Edmond location (which I’m sure is due to maybe not as much business so I understand, it’s just disappointing) and look at the strains you’re buying to make sure they’re the quality you want before purchasing. That sounds like a no-brained but I used to just be able to buy any $10 or $12 strain I knew I liked knowing it was the quality I wanted but now I always look at the $10 shelf before buying. Love you guys, just really looking for some new strains!

Love you folks!

My first impression was a good one. That it is not located on a busy street was a plus (less transient "lookers"). The drive through was nice to know is there. I chose to go in the first time. Knowledgeable, friendly, eager to help employees. Good product (Sour Diesel), etc... Oh, also! Great prices! As it should be. Thanks!

Due to my job I go all over the metro but when I'm in Norman this is always my primary go to for all my cannabis needs. If they were open as late as some competitors I'd use them exclusively BUT I don't hold it against them. ALWAYS consistently excellent staff, service, products and prices. a Norman staple.

my favorite dispensary. nice people, and good product. the staff is very knowledgeable.

Great location!

My absolute favorite dispensary. The atmosphere is always welcoming, as are the wonderful budtenders. :)

$train of the Day was $tar Dawg for the Elevated Thought$ 🧠 podcast. Let’s just say it’s LIT!!!!!🏹🤑

Very friendly and helpful staff. It’s a bit hard to find, but I’ll definitely be returning (probably today). I’ve already recommended UWD to a few friends.

Loved this place. Will be back

Amazing deals for great dabs! Every person I've talked to there has been so helpful and great to talk to! And I like how innovative they are! CannaDip is going to help my father tremendously!

I was really happy with the product selection and customer service I got this weekend. I found RSO for my grandma for the best price I've seen in town. Also had a small problem with my cart leaking and they were super quick and friendly when i asked for a replacement, which I totally didn't expect (vendor issue). They had a lot of good quality CDB and THC products aimed more towards medical benefits. 10/10 will be back.

The staff here are so friendly and knowledgeable. Also, I was especially impressed with the care they take in preparing their products. Anyone handling flower or resin was wearing gloves and masks, so you know what you’re getting is being handled in a safe and mindful way. Their selection of cbd products, and cbd-heavy thc products are really extensive, which is great if you’re looking for pain-management or anxiety/depression management properties in your medicinals. The flower I purchased stayed fresh in the container for weeks, much fresher than anything I’ve purchased elsewhere, and they give you a discount if you bring your script bottle back! Great place, and will definitely be going again.