DISPENSARY

MEDICAL & RECREATIONAL

Zen Leaf - Cave Creek Road

Phoenix, AZ

1657.7 miles away

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Ratings and reviews of Zen Leaf - Cave Creek Road

(7 ratings / 1710 reviews)

4.3

Quality

4.2

Service

4.2

Atmosphere

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Reviews 121-144 of 1710

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February 15, 2021

S........5

black mamba use to be 6 to 7 for a gram. dang,huu, guess I will have to wait to I have more money, really thinking about quitting for a while since prices have gone retarded.

Dispensary response:

Hello Samson55, we thank you greatly for taking the time to provide us with your feedback and express your concerns. Your apprehensiveness toward the price changes is completely justifiable. With the addition of recreational sales in the state of Arizona, many adjustments occur along the way. For additional information on the discounts we offer, please shoot our support team an email at support-az@muvbrand.com, as we would be glad to further assist and address your concern. Your patience and time means the world to us and we look forward to hearing from you soon.

February 20, 2021

September 29, 2021

K........0

Verified Shopper

John S. Went above and beyond!!! Muv is my go to

Dispensary response:

Hello. Thank you so much for taking your valuable time to spread a positive and generous 5-star review of our Phoenix location and dispensary team. We are elated to hear about your recent visit and our very own John and the exceptional care he has delivered. In these unprecedented times, we do our best to ensure every patient has a safe and memorable experience. Here at Zen Leaf, we hold the customer's needs above all else. It is our goal to build long-lasting relationships and be the go-to destination throughout your cannabis journey. Thank you so much for your sincere support and detailed feedback and we cannot wait to see you again soon!

October 7, 2021

February 2, 2021

w........s

Mmj patients got you to this place and now you screw us. I'll never go back to MUV. You're greedy and I wish I never voted yes on recreational legalization At least HWC - North has hours dedicated to medical patients.

Dispensary response:

Hello there, we appreciate you for taking the time out of your day to express your voice and share your concerns. We absolutely understand your apprehensiveness about the increase in price. Due to the marijuana market constantly changing, this will be the reasoning behind the change of pricing. If you could kindly take a moment to forward your inquiry to our support team at support-az@muvbrand.com, we would love to further assist you. Your patience does not goo unnoticed and we look forward to hearing from you soon.

February 4, 2021

February 3, 2021

h........1

Verified Shopper

Criminal you guys sold out medical patients.

Dispensary response:

Hello Hyperlite211, we appreciate you for expressing your voice in the form of this review. We absolutely recognize your frustration pertaining to the increase in prices. This will be solely due to the constant changes being facilitated in the marijuana market. Here at MUV, we are all ears to all types of feedback and would be more than elated to answer any questions or concerns you may have. Whenever you have an opportunity, if you could kindly forward your inquiry to our support team at support-az@muvbrand.com, it would be highly appreciated. Your patience is of the utmost importance and we look forward to hearing from you very soon.

February 5, 2021

February 4, 2021

g........a

LMAO on the new price tiers. Everyone stay away from here. Talk with your wallet.

Dispensary response:

Hello gtriska, we thank you for taking the time to provide us with your feedback of our location. We understand your concerns and frustration with our recent changes. The marijuana industry is an everchanging one and pricing is one of the aspects that will be affected by this. When you have a moment, can you reach out to our Support team at support-az@muvbrand.com and one of our specialists will be glad to address your concerns as well as answer any questions that you may have. Thank you in advance for your cooperation, we look forward to hearing from you.

February 15, 2021

February 5, 2021

H........m

Verified Shopper

Used to be my favorite, now since recreational coming out they jacked up all prices and will not answer the phone. So there is no way to get a question answered unless you want to drive down and wait in a long line first. Makes me sad and sick.

Dispensary response:

Hi Hokembokem, and thanks for reaching out with your feedback. We understand your concerns with the price adjustments within the marijuana industry. In efforts to better assist our shoppers, we've recently revamped our communication services and highly encourage you to try giving us a call at 602-960-2273. Furthermore, you may reach out to us at support-az @muvbrand.com for assistance through written communication. We hope to hear from you very soon as your feedback keeps us MUVing in the right direction by clients.

February 16, 2021

February 10, 2021

M........3

Verified Shopper

The fact that they do not give medical patients deals anymore is a joke. I hope you lose all you customers. The workers at the store or great, however the owners are greedy. The store was dead today because MUV is not loyal to the customers who have spent ALOT OF MONEY throughout the years. Same on you MUV!!! Bring back the deals asap!!!!!!!!!

Dispensary response:

Hi Mrjock23. Your time to reach out and provide us with feedback is greatly appreciated. We completely value you as a loyal patient of ours and thank you for your support. Unfortunately, the changes being made within the marijuana market will also reflect within our doors. However, we continue to offer many discounts to help our medical patients take the most advantage of the products they need. Reach out to support-az@muvbrand.com so one of our specialists may have the opportunity to assist you in maximizing your savings. Again, we thank you for your input and sincerely hope you'll reach out to us soon!

February 19, 2021

March 18, 2021

a........4

shut this place down! over priced and seeds everywhere! and not one staff member cares about you in there. take your money else where.

Dispensary response:

Hello there. Thank you very much for the personal feedback in this review. We would greatly appreciate your valuable time, if we could possibly find out more details pertaining to your recent visit. When you have the time please reach out to us via email at support-az@muvbrand.com, as we would love to speak with you regarding this incident. We believe each and every individual that walks in our doors deserves the proper MÜV experience, as they are the main priority to us. Your experience is vital to us as it supports MUV more than anything, and helps continue bettering our customer service. We look forward to speaking with you soon.

March 18, 2021

February 16, 2021

P........0

Verified Shopper

Lost another patient due to outrageous prices

Dispensary response:

Hello Purplelungs420, we appreciate the time you spent to provide us with your feedback. While the marijuana industry undergoes changes within the state, we must also make changes within our doors. We understand that frustrations and confusions may arise and we are here to help through it all. At your earliest convenience, please reach out to support-az@muvbrand.com so one of our specialists may have the opportunity to assist you. Thank you again for providing your feedback, we truly look forward to hearing from you soon!

February 19, 2021

June 3, 2021

k........2

Like i said about a year ago! You'll pay the price for treating us bad! sure looks that way as dead as it is there all the time. Hopefully you're not moving across the street. people will figure it out quickly there to and you'll be back to ghost town og again!!!

Dispensary response:

Hello Kenny. We understand your disappointment and thank you for taking the time to share your feedback. Here at MÜV, customer satisfaction is of the utmost importance to us. At your earliest convenience, if you could please send an email over to support-az@muvbrand.com, we would love to further assist you. Again, your feedback is greatly appreciated, and we look forward to hearing from you soon.

June 3, 2021

March 29, 2021

c........m

popcorn half ounce was 90. it's now 130. everything went legal and all the prices increased. I'm not sure why because their quality of Bud has an increased dramatically.. same bud. it makes sense if they would charge Rec users the higher price but they increased medicinal for no reason. nobody has any explanations and no one gives a crap because they know they're making three times as more volume. they will have less people shop there but the amount of people that still go make up the difference, basic business 101.

Dispensary response:

Hello Countontom. Thank you very much for this review in light of your recent experience upon your latest visit. We would love to take the time to speak with you regarding any issues or concerns that you may have. If you could please reach out to us via email at support-az@muvbrand.com, we would love to assist you further with any issue at hand. Dispensaries have gone from servicing roughly 300,000 medical patients to close to 7 million Arizona residents, so there has been a recent shift, us among many, to keep products available for everyone. We also offer our medical patients additional discounts to offset the new price changes, and if you were not made aware of this, we can take the time to inform you as well. Thank you for your time, and we look forward to hearing from you soon.

March 30, 2021

April 10, 2021

G........s

Unfortunately, I will no longer be spending my money here. AZ's governor got rid of masks mandates and the CDC released findings in early March stating that mask usage only reduces COVID-19 case and death rates by less than 2% (statistically insignificant). MÜV is still requiring ALL customers to wear masks, with not even any exceptions for medical reasons that prevent one from doing so (which is discrimination). Other dispensaries have gotten rid of the requirement or made it an option, and those places will get my business.

Dispensary response:

Hello Galactopus. Thank you very much for taking the time out of your day to formulate this review. We would love to find out more details pertaining to your recent visit if possible. If you could please find the time to reach out to us via email at support-az@muvbrand.com, we would love to speak with you to find out how we could make your next visit a 5 star. Your feedback is the vital backbone that supports MÜV, and what helps continue bettering our customer service. We look forward to speaking with you soon.

April 10, 2021

March 10, 2022

s........0

My 52nd birthday was spent having my wife drive me from Buckeye to Mesa stopping at dispensaries along the way. I was taking advantage of the freebies offered for my birthday. This dispensary ha dme so upset I had my wife leave straight from here and not hit anymore. The gawdawful woman, who seemed to be a manage/owner in my opinion, had me sign up for the app so I could get my free pre-roll. They told me hat I could come back within 10 days to get my free pre-roll. I was planning on doing the FTP (1st time patient) deal as well. I live sixty miles from here. I will only stop when we are out hre (this is close to my wifes family so might have stopped in the future). The woman stood fast on not giving me a pre-roll for my borthday. Stay away from here people. Bad Mojo

Dispensary response:

Hello, and thank you for your honest feedback, and for disclosing how your last experience at Cave Creek - Zen Leaf went. Our guests' experiences are a top priority to us and we would greatly appreciate an opportunity to communicate further about yours. Our Support Specialists are eager to speak with you to get more information on this visit and in regards to ensuring your next experience is nothing short of spectacular. If you could, please reach out to us via email at your earliest convenience at support-az@verano.com. We look forward to hearing from you and thank you for your patience and cooperation.

March 13, 2022

February 2, 2021

B........k

Crazy how much they can turn their backs on their patients

Dispensary response:

Hello Batternack, thank you so much for sharing your feedback with us. We truly understand your disappointment regarding the recent price changes. Marijuana is an ever transforming market, that causes fluctuations in market prices. Your voice is crucial to our growth. Whenever you have a brief moment, if you could please kindly forward your concern to our support team at support-az@muvbrand.com, we would absolutely love to further assist you. We are thankful for your patience and look forward to hearing from you soon.

February 5, 2021

December 27, 2021

U........3

Verified Shopper

Do you want to know why they get bad reviews just stop by and you’ll see

Dispensary response:

Good morning. We are disheartened to see that your most recent visit to our Cave Creek location left more to be desired. We sincerely appreciate you taking time out of your day to leave us your honest feedback, as it does not go unnoticed. Here at Zen Leaf, we are always looking for ways to improve so we can provide 5-star experiences for every customer we have. At your earliest convenience, please reach out to our Support team at support-az@zenleafdispensaries.com and one of our Support Specialists will be glad to further assist you. Thank you in advance for your cooperation and patience, and we look forward to hearing from you soon.

February 16, 2022

December 31, 2021

j........k

Wrong address listed on google and Leafly. Couldn’t find it. Won’t be back.

Dispensary response:

Good afternoon! Thank you so much for taking the time to bring this to our attention and providing us with your feedback on our Cave Creek location. We recently moved buildings and it took a short amount of time to get all of our websites updated. We are displeased to see this has swayed you from visiting us, and we would like to speak with you about it. At your earliest convenience, please reach out to our Support team at support-az@zenleafdispensaries.com and one of our Support Specialists will be glad to further assist you. Thank you in advance for your cooperation and patience, and we look forward to hearing from you soon.

February 16, 2022

July 26, 2021

p........t

staff are pretty lit in a good way

Dispensary response:

Hello there! Thanks so much for this positive 5-star review of our Phoenix MÜV location and dispensary team. We are so appreciative of all feedback and support as it ensures our improvement and consistency. Here at MÜV, our highest priority is doing whatever it takes to provide the best care and the perfect product for what you're looking for. We are truly honored for you choosing MÜV for your medicinal needs and for the sincere recognition you have gifted us. We hope to see you again soon to provide another 5-star visit.

July 27, 2021

November 2, 2021

M........s

Verified Shopper

Stale pot, not the first time. Not knowledgeable either.

Dispensary response:

Hello! Thank you for providing us feedback on our Zen Leaf Cave Creek location! We understand where you are coming from and want to offer a helping hand. We appreciate you expressing your concerns in the form of this review. We also thank you for taking the time to provide us with your personal and genuine feedback. Here at Zen Leaf, our customers are a priority especially when it comes to providing an alternative lifestyle for all of those who need it. One of our representatives would love to speak with you regarding your concerns. When you have a moment if you could please email us at support-az@zenleafdispensaries.com. We thank you for your cooperation and we look forward to hearing from you again soon! Thank you for being the Zen to our garden!

November 4, 2021

April 4, 2021

C........i

hopefully they get better prices soon

Dispensary response:

Hello there Celli. Thank you immensely for the wonderful 5-star review you have left for our dispensary. Here at MÜV, we aim to make everyone's visit safe, personalized, and educational while getting the true MUV experience. We will continue to strive to make your future visits successful, along with providing the highest quality products. Continuing to strive to make every individual's visit successful is one goal, among many, that we hold to a high standard. Celli, we appreciate your personal feedback and hope to see you again very soon!

April 4, 2021

February 5, 2021

R........n

Verified Shopper

VERY VERY disappointed in the price changes. will be looking elsewhere now.

Dispensary response:

Hi Raider_Nation. We kindly thank you for reaching out to provide us with your feedback. As the marijuana market rapidly adjusts within the state, we anticipate many changes. We would love to take the time to inform you of the benefits that our medical marijuana patients and recreational shoppers may utilize to their advantage. Please kindly reach out to support-az @muvbrand.com as we would be more than happy to go further into details regarding the discounts and deals that we offer. We hope you'll take advantage of our services and thank you for taking time to share your feedback with us.

February 16, 2021

January 28, 2021

T........y

I would give more stars if I were not quick change artist by my bud tender. She stole my rewards money thinking I would not look at my receipts. I called the store 3 days in a row for management. I have my receipts with the times and you all have the video monitoring. It was almost seven dollars which she stole after I tipped her. What is she stealing from the company and how long has this been going on. I am very disappointed

Dispensary response:

Hello TToy, we are sorry to hear about the misunderstanding. If you are able to reach out to us at info@altmedarizona.com, we would love to help you and better understand the situation. Thank you for taking your time to leave a review.

January 28, 2021

February 4, 2021

E........0

was one of my favorites but after waiting 2 hrs for a online order fuck that I'm out

Dispensary response:

Hello Eddy2020. Thank you for taking the time to inform us of your recent visit. Due to the addition of recreational marijuana in the state of Arizona, we have seen a major increase in traffic inside our stores. We do thank you for understanding the new circumstances, and we are working diligently to ensure the new demand is being kept up with. If there is anything we could do to better your experience, please do not hesitate to let us know here via email at support-az@muvbrand.com. Thank you for your patience and time, it is valuable to us.

February 16, 2021

February 3, 2021

L........e

Verified Shopper

Hope your business goes to shit! You are low life money sucking criminals! Will never go back!

Dispensary response:

Hello Lisa, thank you for expressing your voice in the form of this review. We completely understand your frustration regarding the recent increase in pricing and can assure you that this is solely due to the marijuana market constantly changing on a daily basis. At your earliest convenience, if you could kindly forward your inquiry to our support team at support-az@muvbrand.com, we would be more than willing to address any questions or concerns you may have. Your patience is valuable to us and we look forward to hearing from you soon.

February 7, 2021

May 11, 2022

J........4

Great customer service & good product!

Dispensary response:

Greetings! Thank you for letting us know that our Zen Leaf - Cave Creek has been so good to you. We're so happy that you find our store to be accommodating and helpful for all of your cannabis needs. Shopping for relief should be a Zen experience, and we love that yours have been exactly this! We hope to see you again very soon!

May 11, 2022