Ratings and reviews of Zen Leaf - Dunlap
(10 ratings / 1747 reviews)
4.6
Quality
4.6
Service
4.6
Atmosphere
Reviews 49-72 of 1747
Not very happy I was sold Grow Sciences Drago, Dominic said it is GMO x Forbidden Fruit. indica hybrid. It's not, it's a saliva dom which I do not like. Wasted money
February 3, 2024
crappy attitude from bud tender and tried telling me something on menu wasn't there and tried selling me old crap Brown dirt weed. I'm not going to return.
December 18, 2023
Great selection of concentrates and good atmosphere!
I got robbed
December 13, 2023
great place great deals good customer service
Always have deals posted but no products....this is a low class operation. Never again...
so dam slow .all these people that work here and it is still a long line
they need to get phone lines in the store when you call you talk to someone that is not even there its pointless I needed to clarify that something was wrong on their website which it was and the guy on the phone was completely useless so what's the point in having a guy on the phone in the first place fix that zenleaf I spoke with your employees about it they say it is a real problem so maybe do something about it
Dispensary response:
Hello, We are incredibly troubled to learn about your disappointing experience with our Dunlap Zen Leaf service. It is important to us at Zen Leaf that our patients are well assisted in finding the best products for their relief over the phone. We would greatly appreciate speaking to you about your experience in the hopes that we can improve ourselves with your feedback and maybe make your next visit much better. If you would be willing to reach out to our Support Specialists at the following email address: support-az@verano.com we would love to gather more details about your visit. Thank you for your feedback and cooperation, we look forward to hearing back from you soon.
September 12, 2022
March 24, 2023
1st time in it was a mixed experience. The first budtender was kinda rude. I asked where the menu was because I had no idea of what they had I just knew it was bogo on Drip and Cresco from Leafly. He says "No, bogo is on flower" I said leafly says you have a couple brands bogo right now, do you have a menu? He says "what do you think I'm doing?" as he messed with an ipad. I said I don't know, to which he replied If you're going to talk me to me like that I don't have to help you". I said ok get me another tender. He was a white guy with a beard, he passed me off to a guy on a crutch that couldn't get logged in so he passed me to another guy that was actually cool and helpful. Because the third guy was so helpful instead of just buying a couple grams on bogo he turned me on to an edible deal so I picked up about $200 worth of meds instead of spending $60. The first guy with the beard needs to trained by the third guy that knows what he's doing!
Aeriz’s MSG is garbage
Dispensary response:
Hello, we are saddened to hear you had a less-than-perfect product experience at our Zen Leaf Dunlap location. We aim to provide all our guests with top-quality products. If you would be willing to reach out to our Support Specialists at the following email address: support-az@verano.com, we would love to gather more details about your visit. We appreciate your honest feedback and look forward to hearing from you.
January 25, 2023
Hands down, baby! the best budtenders & service. I don't care what time I go in this place, I am greeted, And treated With the utmost respect, not to mention you all are so damn pleasant. Thank you, for always having my medication You honestly make it possible for me to get through my days. As long as you keep having my product in-stock I'll keep coming by Like clock work baby. Blessings to one and all, keep smiling, you all got it going on! Peace and blessings, until Friday baby !🤙
Dispensary response:
Is it Friday yet? You are hands down our favorite review so far! The team here at Dunlap Zen Leaf works so hard to stay up to date on all things cannabis, and we appreciate the recognition. It is our ongoing mission to ensure that all of your favorite strains are available and of the highest quality. Thank you for making our day brighter with this. We can't wait to have you back in soon. Continue to be amazing and have fun medicating.
August 13, 2022
My visit, unlike some others, was Heaven-ly. Decent weed, good price, pleasant people. And I love that they get up early.
Dispensary response:
Hello there! Thank you so much for coming to our Dunlap Zen Leaf and letting us know about your wonderful visit. We couldn't be happier to hear that our team was able to make your visits so seamless and easy. It makes us proud to know that our team can always help our guests find everything they need to be set up for success! We hope we can help you again soon!
December 8, 2022
Terrible customer service will not be back to this Zen location!!!!!!!
Dispensary response:
Hello there. We're saddened to see that your last visit was not up to our standards. We never want our guests to leave our doors feeling like they didn't get the service and care they deserve. We would love to gather some additional details about your visit so we can start working towards improving your future experiences with us. If you could please reach out to our Support team at support-az@verano.com, one of our Support Specialists would be happy to assist you further. Thank you for your time, patience, and understanding.
November 3, 2022
June 23, 2023
Usually my go to dispensary love the deals, the budtenders are also pretty dope.
March 23, 2022
I would like to say I come in here and never real get uplifting great vibe but I did last nite by my Boi Andre help me out he took his time to talk to me and let me say I am a bud-tender to so to get somebody that love they job and loving help others man he did that I enjoy this place but he is reason coming back I even sent some my co work over to check it out thanks for your service was more then 5 stars You Are Real Hippie love
Dispensary response:
Your generous words mean the world to us! It is so meaningful to us to hear that we have been a beneficial aid in your medicinal journey. To hear our shining star Andre was able to keep you up to date in great recommendations for your own personal relief is wonderful to hear. Thank you again for the kind words left for our Cannabis Advisors and we hope to see you again soon here at our Garden of Zen.
March 23, 2022
I wanna Thank Andrew M over at the call center for zen leaf dude went above and behind for me spent a good 30-40 minutes figuring stuff out and he was able to get stuff right for me , i appreciate the time and patience you had with me as a patient .
Dispensary response:
WOAH! How awesome is Andrew?! We are so proud to have him be a part of our Zen family, as he really bends over backward to ensure each patient he speaks with is taken care of to the best of his ability. Here at Zen Leaf, we like to take our time, making sure each and every patient is educated and confident in the products they choose. Thank you for leaving this awesome review of our Emerald location and our very own Andrew, and we cannot wait to provide more 5-star experiences for you!
February 19, 2022
My family and I have been customers at this location for years. Today I went for their 40% off deal store wide. I ordered online like I always do. I got a text message saying my order was ready. I stopped by and they told me they didn't fill part of my medicine. When I asked why they told me it was ready when obviously it wasn't. Austin H. told me, "well I could've canceled it". The amount of disrespect to a medical patient is ridiculous. He could've called and told me what happened but instead he just told me to deal with it. He substituted my medication for something else. This whole issue could've been solved if I simply got a phone call or text message saying hey sorry were out of something you picked would you like something else, but no I didn't not get that treatment. I'm very upset about the ordeal. After my family has spent an incredible amount of money here. We will no longer be coming back. Austin H. Needs better training with people skills. I went in today with the idea over spending over $200 like I usually do. But never again will I go here after the disrespect. I encounter this issue a lot as a younger female medical patient. I stand up for myself I will not let Austin H disrespect me like that. He gave me nothing but attitude and was disrespectful.
January 28, 2023
Heaven made my day. Kind, thoughtful, very knowledgeable TU for having such great budtender as Heaven. 💚‼️
Dispensary response:
Wow! This is some seriously high praise for our Dunlap Zen Leaf! We really appreciate you stopping over and taking the time to leave this thoughtful feedback! We hope we can impress you again soon!
January 29, 2023
I’ve been coming to this location since it opened, and the sales and prices are what keeps me coming back. However, the staff always brighten my day! And today, I was helped by Jordan, who gave me some great information and helped me pick out a new edible I haven’t tried yet. They carry a 100mg $8 Grön edible that actually tastes good and isn’t a gross brownie.
Dispensary response:
Good morning! We are so excited to see this marvelous review of our Emerald location and our very own Jordan! It is an honor to have Jordan on our team, who goes above and beyond for our customers, educating them and making them comfortable with our products. We take pride in being able to offer a rotation of promotions, ensuring everyone can get the products they need. Thank you for making us your dispensary of choice, and we cannot wait to see you again!
February 19, 2022
Jordan & Dre are my favorite BudTenders out of all the dispensary's anywhere! Lucky for me they're under the same roof here at Zens~ You can always catch them smiling but most importantly their customer service rocks! Patient, helpful, courteous knowledgeable, this OG appreciates them. Thank you Jordan & Dre 😊
Always in and out at this spot with great customer service. The flower is fire and always good deals.
Thank you! 😎
Dispensary response:
We agree with you! We think our deals are the best as well! We want to show appreciation for all of our dedicated guests. There is no better way to show our gratitude than our out-of-this-world deals and quality products to match. We cannot thank you enough for choosing Zen Leaf Phoenix for all your cannabis needs. We hope to see you again soon!
April 3, 2022
Staff is uneducated, product is trash, literally save your time and money and go literally anywhere else, I've been to almost every dispensary in Peoria and Phoenix and I've always had issues with this location
Dispensary response:
We are surprised to see your recent shopping experience left you with these feelings about our Zen Leaf facility. It is always our teams' goal to provide our guests with a noteworthy experience worth returning to. If you can provide our team with some further details on your visit to support-az@verano.com we would be sure to take note of your concerns. Our Support Specialists are always receptive to all customer interactions in efforts to improve upon our facilities' services and environment. We hope to hear back from you again soon and appreciate your patience with us thus far.
March 12, 2022
September 23, 2022
I've always been able to get high quality products here. three star on service because it's hard to go in and Shop especially for flower. there is a lack of menu information at the counter and they won't let you use your phone to look at the menu. the employees are great. one of my top three in Phoenix.
Dispensary response:
Hi there. We're glad you've been so loyal and it's great to see that you are a fan of our top notch products. Whenever you come to our Dunlap store we want you to get the most beneficial products so you can get the proper relief. Thank you for bringing this to our attention as we want you to have a smooth experience with us. If you have any questions you can call into our Care Team who will be happy to assist you with anything you throw their way. Lastly, thank you for the compliments about our lively staff. We want to make sure you are fully satisfied upon leaving because you mean the world to us. Thanks for the feedback and we hope you return for many more visits!
September 25, 2022
Always great deals and customer service👍🏽
Dispensary response:
We can not wait for you to come to visit us again! It would honestly be a pleasure to have such a supportive visitor like yourself come see us again. Like wow! You really made us smile knowing our Zen Leaf Dunlap location is doing such a great job helping you find your Zen. Its reviews like these really let us know how amazing feedback can be. We can't wait to see you in our Dunlap Zen Leaf Garden again!
March 9, 2022