Ratings and reviews of Zen Leaf - Dunlap
(10 ratings / 1747 reviews)
4.6
Quality
4.6
Service
4.6
Atmosphere
Reviews 73-96 of 1747
January 23, 2022
Wanna give a huge shout out to my guy out here at zenleaf Austin for helping me get my meds an hooking it up
Dispensary response:
Abracadabra! A shoutout to Austin for finding a magical strain for you, (but that was no trick)! We sincerely appreciate you taking the time to leave this review of our Emerald location and for letting us know how amazing our crew is! Here at Zen Leaf, we make it a mission to go above and beyond, ensuring the best products and best prices available. It is an honor to be able to service patients like yourself, as you are the Zen to our Leaf. We look forward to seeing you again soon!
February 19, 2022
I went in for a couple pre-rolls, one being my birthday pre-roll. Everyone was so friendly and cheerful. My budtender was Jordan and she was awesome!
Dispensary response:
Hi there! Look at those divine 5-stars, it's like being on the Hollywood walk of fame! We are so excited to see that you spent your birthday taking a trip to see our Emerald location. What a way to show our very own Jordan some love, by shouting her out in this review. We are truly honored to have Jordan be a part of our team, as she always goes above and beyond to display all of our values in her day-to-day work. Customer service is a top priority here at Zen Leaf, as we aim to make every experience 5-sta worthy. We are looking forward to seeing you again soon!
February 19, 2022
always love going to Zenleaf. excited they have some Cresco on special today. Cresco live Resins have been fire lately.
Dispensary response:
Someone get me a fire extinguisher because this review is on fire! 🔥 WOW! We are so thankful to see this review of our Emerald location, as we love to have you be a part of our family. We take serious pride in our wide selection of products, as it guarantees each and every customer gets the best products available on the market. We cannot wait to see you again to provide you with more fire products and service!
February 19, 2022
September 18, 2022
Canceled my order while I was on my way to get it after they originally accepted the order.
Dispensary response:
Thank you for sharing your thoughts about your visit to our Dunlap location. We are disappointed to learn that your experience was not enjoyable. We always make an effort to look after our visitors and make them happy with their experience. In order to improve your future visits, we would like to take the time to look into this further and properly collect your feedback. Please send an email to support-az@verano.com. Then, one of our support specialists will get in touch with you to discuss your experience and how we can help in greater detail. We appreciate your cooperation and look forward to speaking with you soon!
September 19, 2022
Thank you, ASH !!! He's not only the manager... He's also a GREAT BUDTENDER !! I had met him a while back when I needed a cartridge exchange... He not only handled it with diplomacy and a smile, he was most genuine. This time, I came for flower and some cartridges. I requested some "big buds" (*Cali native here... Total canna-snob! From LA... but also from "the Bay Area and back down" ). Ash brought back 4(!) prepacks for my viewing... In helping me narrow down the last two, he hesitated, thought carefully, then pointed out a bud in the corner as to why. NICE !! Like myself, Ash is also a cannaseur !! ("Merci!") Also making an outstanding first impression was security guard ALBERT managing the front door line... not only a Cali native, second generation from a grower family, he graciously navigated the line fairly alternating entrances in order of who came first, he had some well informed responses to my casual questions as I waited a few moments... And lovely SONJA at the front was warm & informative, and equally so with the gentleman behind me... Thanks again, ASH !! I can only say that management sets the tone... Great store. Great vibe. Always good daily deals on products. SUPER GREEN
Dispensary response:
Thank you HempressDiNA for the glowing review! We will be sure to share your praises with our team and look forward to helping you again soon.
May 29, 2021
July 31, 2022
Sometimes I put in a pre-order and when I pick it up they will have the order but the wrong items(usually the bogo drip concentrates), and when going to look for the items they say they don't have it.... but other then that, great deals and quality product, friendly staff, but area sucks....
Dispensary response:
We are very glad you enjoyed yourself in-store at our Dunlap location. We appreciate you noticing our Zen vibe. We work hard to make sure you have a clean area and friendly staff to shop with. Additionally, we're thrilled to learn that you enjoy our deals and top-notch quality products. We anticipate your future visits and we look forward to helping you find your Zen again.
July 31, 2022
Angel W was amazing. Thank you for an awesome experience!!
Dispensary response:
You are amazing! THANK YOU! We would not be here without your amazing and supportive customers, just like yourself! We sincerely appreciate you taking the time to show our Emerald location and our very own Angel some serious love! We are obsessed with being great, from our customer service to our top-notch cannabis products. We take pride in outstanding customer service, as we strive to create a 5-star experience for every customer every time. We look forward to seeing you again soon!
February 19, 2022
Didn’t attend me because my ID wasn’t sideways even though I have my medical card.
Dispensary response:
Hello and thank you for bringing this incident regarding your ID to our attention. When you come to our Dunlap store we want you to have a smooth and easy experience from start to finish so we are displeased that this was not the case. To better assist you further could you reach out to our support team at support-az@zenleafdispensaries.com and one of our Support Specialists will work hand in hand with you moving forward. Thank you for your patience and we look forward to hearing from you about how we can make things better.
August 29, 2022
I regularly shop here a few times a week! always happy with the quality of my products, service and kindness of the staff, especially my favorite budtender Brent, who always makes sure I’m taken care of and satisfied ! Always a go to!
Dispensary response:
Hello! Thanks so much for reaching out and leaving such a stellar review! We are so thankful for your recognition of our Dunlap team and especially Brent! Here at Zen Leaf, we are committed to providing the best service and care possible along with amazing deals! We are honored you have chosen us for your support and can't wait until next time!
November 15, 2021
September 10, 2021
I loved everything about this dispo they are my favorite dispo The people are great everyone is awesome. I literally tell everyone about this place and send all my friends and family here. I got a serious injury a couple weeks ago and they made sure that I was comfortable while I waited. The bud tenders always remember what I like and have multiple choices for me picked out at what they think I would like. 7 out 10 times there right.
Dispensary response:
Thanks for the great feedback and review! We appreciate you making us your favorite!
September 16, 2021
They never answer the phone ...
Dispensary response:
Good afternoon! We sincerely apologize for any inconvenience you encountered while trying to call our care team. Your feedback does not go unnoticed, and we are thankful you have brought this to our attention. We would really appreciate speaking with you and getting more information about your experience. At your earliest convenience, please reach out to our Support team at support-az@zenleafdispensaries.com and one of our Support Specialists will be glad to further assist you. Thank you in advance for your cooperation and patience, and we look forward to hearing from you soon.
February 19, 2022
May 31, 2022
So today was my birthday and I thought Id go around to the different dispensaries and rate them on their perks. I went to 12 locations and I was shocked at how unpleasant some places were. Zen Leaf had some of the best perks in the city. They give you a free 1 gram preroll without additional purchase required and a 15% discount for Vets. Zen Leaf is a good place, go there, spend your hard earned $$$ there, they behave like they sincerely appreciate your bizz.
Dispensary response:
This is so wonderful to hear from you! Here at our Dunlap facility, it is our prime initiative to ensure a safe and comfortable shopping environment for all of our patients. We enjoy taking our time with every visitor to make sure they are getting the best use out of their medications and leave with no extra questions. It is our pleasure assisting all our guests on a path to better health and even acquire savings along the way! We hope to see you again here soon and thank you so much for this positive 5-Star Review and kind words left for our very own Advisors.
June 1, 2022
Ernest M was awesome! Very informative turned me onto some new product that really works for me. I will definitely be back :-)
Dispensary response:
Hello Matthew. Thank you sincerely for your delightful 5-star review of our Dunlap location and dispensary team. We truly take pleasure in assisting our customers in all of their marijuana needs. Your sentiment means the world to us! Here at Zen Leaf, we are dedicated to providing the best care and quality products! Thanks again and we hope to see you again soon!
November 19, 2021
February 19, 2022
The Staff and Bud Tenders are very wonderful they take the time out to help you they take the time out to give you help with edibles, flowers and stuff. Tim the Security guy look out for me all last year when I got into a car accident and I had both my legs and cashed and I was walking with crutches and with cast on and canes and in wheelchair. Came came out and help me and gave me places to sit down and relax while I was waiting my turn. I would definitely recommend this place to all my friends and two other people. Very good atmosphere and very friendly and the people are wonderful. I'll be going back to that every time!
Dispensary response:
Speaking of wonderful, look at this here! Seeing all these stars makes us feel like we're in Hollywood. We can't thank you enough for this stellar review and recognition of all of our staff here at our Dunlap location. Here at Zen Leaf, we strive to provide a convenient, positive and memorable experience for all our visitors to help them find their Zen. To see you've found satisfaction in our compassionate and informative care by our Cannabis Advisors and Security team truly means the world to us. We cant wait to see you again here at our Zen Garden soon and appreciate your continued support! :)
February 22, 2022
Awful experience. I had a coupon for a free preroll from going to Errl Cup and had used it the first time and it was an amazing experience. I decided to go again and I had the worst experience ever. My cashier Lexi, the green haired girl, with attitude, refused to give me a free preroll because of her coworkers mess up.
Dispensary response:
Good Afternoon, it is a great disappointment to see we have provided you with a truly dissatisfying experience at our Dunlap location. Ensuring our visitors are provided with some of the finest quality products and customer care in the area is what we strive for. To hear we are providing anything less is dissatisfying for us to hear and we would like to follow up with you to find out how we can provide you with a better experience moving forward. If you can reach out to us at support-az@verano.com at your earliest chance one of our Support Specialists would be glad to assist you in exceeding the expectations provided. Thank you for taking the time to shop with us and for providing this feedback, we hope to hear from you again soon have a wonderful day!
April 1, 2022
Wish there was more options for grams smh
Dispensary response:
Greetings, thank you so much for taking the time to express your voice for our variety of products in the form of this review. Here at Zen Leaf, we are open to all types of feedback as it helps us identify areas for improvement. We ask at your earliest convenience if you could please forward your concerns to us via email at support-az@zenleafdispensaries.com, to share some of the details of your experience and feedback with our service. Thank you kindly for your patience and we look forward to hearing from you. Have a great rest of your day!
March 9, 2022
I love Emerald! Good deals and great service. Angel was awesome!
Dispensary response:
We love you too! Thanks for your feedback on our store and staff, we are so proud of our team!
July 27, 2021
February 7, 2022
This is the only place I've ever known to promise next-day ordering and cancel it on you
Dispensary response:
Hey there! Thank you for taking the time to leave this review of our Emerald location. We greatly appreciate all feedback, as it lets us know where we have room for improvement. Unfortunately, for security purposes, we do have to put back all unclaimed orders at the end of the night. At your earliest convenience, please reach out to our Support team at support-az@zenleafdispensaries.com
and one of our Support Specialists will be glad to further assist you. Thank you in advance for your cooperation and patience, and we look forward to hearing from you soon.
February 19, 2022
November 5, 2021
dre really was a huge help to me today! One of the best
Dispensary response:
Hello! Thank you so much for taking your time to leave us such a glowing review and generous rating of our Dunlap dispensary and team! We are honored that you have chosen Zen Leaf and we appreciate your feedback and support! Here at Zen Leaf, you can always expect great deals and the most sincere care! We thank you again for your recognition of our own Dre and the service he provided. We hope you are thriving! Have a great day and see you again soon!
November 6, 2021
January 19, 2022
I usually have a great experience at this dispensary. Yesterday (1/17/22) for some fruity flavored cartridges. The brand I prefer is Select. I ended up getting 2, one candyland and one blue dream. They are far from fruity or sweet. Now I am stuck with 2 cartridges that I won't smoke because the wrong ones were recommended to me by Rosa R.
Dispensary response:
Hi there! Thank you for this honest and informative review of our Emerald location. We apologize that your most recent purchase was not what you were looking for. We thank you for taking the time to leave us this feedback, as it is important for us to receive information like this so we know where what areas we can improve in. We are honored to be your dispensary of choice and look forward to making your next visit and every one after 5-star worthy!
February 19, 2022
August 13, 2022
d............n
Dispensary response:
Hello and thank you so much for rating our Dunlap Zen Leaf location after your last visit. We appreciate your continued support and look forward to your next trip in our Zen garden. Until then we hope you enjoy your product and stay amazing.
August 13, 2022
And they say things that online available says it's there but when I go down to get they don't have and I put my orders in early morning, and t usthey don't even check leafy until get around to it.i moving my business to yilo.for the time. They use to be on top of it but since rec. Came in its like they don't have their heart in any more.
Dispensary response:
Hi Jimrsr, thanks for leaving your review and feedback. We are sorry to hear about the availability issues and would like to look into this more directly. Please contact us at Info@EmeraldDispensary.com with more details such as your name and when you came in to see us. We would love the chance to earn you back as a customer and will share your feedback with our team to do better next time. Thanks again and we hope to hear from you soon.
August 26, 2021
June 20, 2021
This by far one of my favorite dispensaries in AZ, best staff all around, always good flower on every price tier. Truly a gem!
Dispensary response:
Thanks MB17! We are thrilled to hear we are one of your favorite dispensaries! Thanks again and we hope to be able to help you again soon.
June 21, 2021
November 3, 2021
Awesome selection of flower
Dispensary response:
Hello Michelle_R74! We are honored to receive your feedback and are elated to know you enjoy our product! Here at Zen Leaf, we strive to provide the most effective medical marijuana products and cater to all of our patients needs- all while building relationships. We can't thank you enough for your feedback, it doesn't go unnoticed as it helps us know where we stand as a company. Again, thank you for your feedback, we are delighted to have you as part of the Zen Leaf family, and look forward to serving you soon!
November 4, 2021