B........3

My first excursion to Patriot Care Boston was today just a bit after Noon. Parking was limited to a few street spots so I would suggest being dropped off or taking the T. It is on the first floor of 21 Milk Street- walk into the building and a security guard is sitting waiting for you on your left. First station was Patient Check-in and Registration- Receptionist was great and very welcoming. She then buzzes me into the second room which is the Waiting area. Beautiful space and definitely the most aesthetically pleasing of the dispensaries. Comfortably warm, clean, shades of blue, and an open space. Seating area of individual chairs in groups of 3 or 4 and blue couches. Lighting is great- nice and happy. The call you into the 3rd area by name. Met with Seneca for my first order and she was fabulous. Very welcoming and super informative.Flower is pre-packaged in 1/16's and in larger denominations. They absolutely let you smell all the product- also they have viewing jars. Edibles come pre-packaged as well- got the 35mg brownie, cookie, and almond toffee cups( case of 2). Also purchased some Medi-Haze. Quality is very good. The customer service was by far my favorite of all the dispensaries. I will definitely be coming back for the deals as well: so many discounts because they are running deals constantly. For example, the CBD flower was 20% off today. I was ecstatic with the amount of money I saved. And yes... there is no LIMIT. As you leave you are buzzed out of both the waiting area, and the front area. I left the building with a smile on my face. :)

NETA Brookline is great! The parking is definitely not the best- limited spots in the lot and street parking. You may have to loop around a few times- my suggestion is getting dropped off or using public transportation! Spots do open up sporadically. When you enter, reminds you of a train station but is a renovated bank.The Express Lane is where I prefer to purchase product which excludes the limited menu or daily menu items. Average wait time for me has been 30-45 minutes. What led to my review today was the first unfortunate experience I had with NETA Brookline. Being a MMJ patient has allowed me to find true support in working through my anxiety, PTSD, and depression. I am looking to fully move away from smoking and consider other ways of intake ... Tinctures have been the best yet. After purchasing my first Wishing Well Tincture 10 ML Sativa- I finally found daytime relief. It was great and I was happy to purchase my 2nd batch from NETA Brookline just 2 weeks ago. I noticed the inner seal after purchasing was a little loose but I ignored it. 3 days after that, the inner part of the cap completely fell out. I stored it upright for the most part but come to find, after only 2 uses, the tincture had completely leaked. Yes, it may have been jostled a bit my placement of it in my purse- however for it to completely leak?! Shame on me for storing it in my purse for that brief time but I had used tinctures before - never an issue. I called NETA Brookline to inform them of the tincture leak at the very most to report the packaging issue. Please understand : I was NOT expecting a full refund. The NETA Brookline Employee that I spoke with via phone was curt, a bit accusing, and completely condescending. She did not ask for my name or Patient # or how long I have been a patient with NETA Brookline. After I shared the issue with her, she asked pointed questions about storage in a way that insinuated I had purposefully done it. It wasn't appreciated whatsoever. She put me on hold for a moment and came back to begrudgingly tell me to bring in the emptied tincture and "they will see what they can do for you". She also suggested that I remember to store it in a proper place and upright as if she was speaking to a child. Ugh. I will not let this unfortunate experience completely to mar my future time with NETA Brookline however I was sincerely disappointed in their customer service today. Their employees are all so very sweet and accommodating that I was taken aback.

As a first time visitor to Ermont, I will most certainly be visiting again. Used Waze to get me there. The location is in an industrial park so A+ on the signage that clearly stated they were located on top of the hill. The staff were kind and welcoming as soon as you stepped into that door. Plenty of parking. I went on a Monday around 12pm and there was NO line. They took care of me right away. Menus were clearly displayed along with little clear glass containers to view the flower. Cashier Samantha A. was extremely knowledgable and made the fabulous suggestion of a Shark Shock Pre-Roll. Quality of the product is awesome. It was a great experience as I was a bit scared to venture away from my regular dispensary.