Ascend Cannabis - Midway

Friendly environment, cool place, amazing product.

I've lived a few blocks from Midway since they opened. I must say I have never had such bad experiences at a dispensary. I got banned a year ago for no reason by Leo. Year later I try again and pick up a 14g that has 30 seeds(no exaggeration needed) in it. Then when I come to tell them my points are a little off the new AIC Juan just wanted to tell me and prove to me that I was wrong about the date I signed up for the ascenders club points. I don't care what day I signed up. I did notice after making a purchase the points never registered or went up. Nothing to do with me signing up or when I did. Almost every other purchase has seeds and a bunch of stems in it or is short a few grams.. Then I can't use the points that I earned by spending my money on anything I want. They don't do defective product refunds because they can't afford it, so they say. I hope this place closes soon. Go anywhere else but here. Some of the staff is cool but most are rude and just trying to make a sale. Most of the products here are Delta 8 THC. Any ozone product on the Shelf here is mislabeled or is not mislabeled and truly is Delta 8 with a 0.01 THC9 percentage.. The staff has no idea whats in the jars/containers. A few staff members told me they dont even shop there and they work there so it pretty mush speaks for itself. THIS PLACE HAS SHOULD HAVE THE TITLE OF WORST DISPENSARY IN ILLINOIS...

I've been here a handful of times the last two times were a little disappointing I bought pre-rolled dog walkers those were disappointing out of 12 pre-rolled ones 4 smoked good the rest were pretty much garbage I couldn't get a pull. And today was great but when I got in my car and opened my product I wasn't happy with the packaging it looked like it had been messed with prior to me opening it which doesn't make me very comfortable why was it tampered with other than that the service is always great. It's just the product /packaging these days don't seem to be on point I did take pictures I would post if I was able to

I have been going to this dispensary since I got my medical cannabis license December 🥶of last year. I knew nothing🤔 of the process and was almost played by Innovative ExpressCare....😡. When I walked up to the door, the security guard who was also from Florida 😁🥵, was extremely polite and efficient. When I walked in, I was quickly helped by a very informative lady that walked me and my caregiver through the entire process and before I knew it, I had my initial paperwork online that I was able to print out to show with my ID from that point on. I suffer from severe anxiety Bipolar, CPTSD among other things...🙃 but when I go there, I feel like one of the crew. From getting properly ID'd😜😇 to walking up the the front desk where I'm greeted by name now😀👋🏽👊🏽 to the AMAZING 👏🏽🙌😀👌🏾Budtenders that are so knowledgeable that you can tell them what symptoms you are suffering from or the kind of buzz you're seeking and they can pair you with an indica or sativa like a fine wine 🍷with a meal💨💯😋. I was extremely impressed with the new company change👏🏽👌🏾🥳. And DON'T get me started with their weekly specials, completely insane ever changing selection, or the love they show to the disabled community as well as everyone that comes in.👏👏🏻👏🏼👏🏽👏🏽👏🏾. I can never tell the newbies from the regulars🤣🤣🤣 because they treat everyone like their homies❤❤❤.There are a lot of dispensaries in the area, but I have got to give Midway their props. They are the most chill, friendly knowledgeable place that I have ever been to. And that's a lot coming from this Bipolar anxious CPTSD chick that hardly EVER goes into places alone. Thanks 😊🙏🏾 Midway. You have a forever ❤💙💛customer.

I've tried giving this place so many chances because they do run decent deals. I've sat in the front of the line for over thirty minutes before, because for whatever reason they don't keep a single register for rec use, it's all medical first serve. The staff is great, but security is creepy and WILL follow you around to openly flirt with you if you are a young female. Honestly just a really unwelcoming environment. I'm waiting to redeem my points so I can never come here again.

I've been going here for about a year now the staff "Edgar" always friendly and helpful a pretty good selection love the loyalty rewards but for some reason I was just knocked out of it. My only complaint is that it's loud sometimes " nothing in the room to absorb the sound" and so it's hard to hear the person talking to you and they need to add a tip function to their card readers.

Terrible customer service and managers. Super rude! Including security at door entrance! Had an issue before and spoke to a resource hiring Mgr (Chris/mike) Thought issue was solved so I gave midway a try again. Let me tell you! Nothing gets done. Staff super rude, will yell at you. Not only do you receive bad attitude and customer service. But I know from going there so much that the bus tenders have sticky fingers. I have multiple rep names & their agent id that have told me this. Scale your products! They also make everything on sale so you can’t even use points makes no sense. Stay away from the red head at the door, tall grey haired skinny guy who’s a Mgr and the security who was super rude and kinda shoving me. Stay away from all of them. I told them they’re rude theres no reason to be yelling. Try going to the dispensary on Ogden! Or chicago ridge! SO MUCH BETTER.

Ascend-Midway is my happy place. Online ordering menu is always accurate, despite what other reviewers said. Ozone products are featured and always discounted. Staff is always friendly and courteous. Menu does change, but I have always found something tasty. I have never been disappointed with anything from Midway. Only suggestion I have is there should be one dedicated display of accessories, pipes, papers etc. Highly recommend.

The people are really cordial, and knowledgeable about all of the products. Very welcoming !

Awesome Deals, Great Staff, short waiting time!

Nice people nice place but they don’t offer discounts for disabled people only vets so I will not be going back. Also was turned onto bio Jesus vape cartridge from cresco which high wise is amazing. But the cart leaks really bad has ruined one of my batteries and definitely got screwed on the gram cart. If they do allow discounts for disabled people again I will go back until then I won’t.

I would only recommend this place if your alright with a limited selection of product and salespeople who are rude and have no issue kicking you out.

Great experience here! This will be my home dispensary from now on!

Seem to post popular strains on on different menus like Weedmaps and Iheartjane. But it’s there website PDF file menu that is actually accurate which currently lacks these popular strains they freshly post. Owner replied to my google review trying to say they must of just ran out, it happens, however when I was there the employee said they never had it on the menu . If you’re looking for something specific keep my review in mind. If you just wanna take whatever they got, then you’ll probably have a better experience than me. I’m only posting this because I’ve been to multiple dispensary’s and this is first bad one I had. Wish I listened to the other similar reviews before I made the trip and wasted my time and gas. No other place I’ve been to has menu issues like this, I’ve always been able to get what was currently on the menu.

The people who work there are helpful and so chill every time I shop there.

wanted to try out a new dispensary so I chose midway because they had a better selection then my normal place everybody was friendly my budtender was very helpful was in and out also like the fact they have there own parking lot this is my new joint💨💨💨

Love the people here, always friendly and give good recommendations. They just expanded their store, can’t wait to see them move into their larger space (same location, annexed store next door). Great menu with plenty of options. Highly recommend

The prices are great in comparison to nearby dispensaries. Bright, clean, friendly, quick. Love this place!

Great place to get your medical and Recreational. The staff is very knowledgeable. If someone doesn’t know they’ll ask someone who knows their not letting you out until you have what is right for you. It’s about you not sales. I Never feel rush either. Menu is always updated. Never oh let me check if we have that is stock. What is nice to you get one on one time with your bud tender. While your stock is being pick in the back. This is home for me:)

My first visit here i will say this is probably the best dispo out south of Chicago forsure great customer service.

I have been in the program over a year now. I started at a different dispensary and I have never been happier then I am at Midway. Big Convient parking lot next to the building. Friendly security to let you in. The lobby is small, but since the wait is never long it is perfect for the quick check in process. They always have bottles of water on hand for paitents. Almost everyone that works at this location is happy and friendly. The staff is knowledgeable on the products and have no problem pointing you in the direction of what will help with your condition. The owner is always friendly and happy to talk to the paitents whenever he is around(which he always seems to be around). Wide variety of products to choose from and I have noticed many strains they get before other dispensaries advertise they got the products. So it's like Midways paitents are always first in line to see what new prodcuts can work with their conditions. Give Midway a try you'll be glad you did

Waited four hours in line and they stopped the line at 745. They let line cutters in, and didnt hear it when people said those people cut in line. I was 5 people away from the front. Is it normal for Chicago people to cut in lines like that? At least they gave cards for people to be "first in line" when they go back, but I'm so mad that they let line cutters in without hearing other patrons that those people cut in line it's fucked up that the line cutters got into the dispensary as the last people let in.

my experiences have not been the greatest

It was small, not a lot of product to choose from. I didn’t like the fact that you were limited to how much you can buy but I understand since it is day 2 of IL legalization. The line moved quick and everyone inside was friendly. Compared to where I buy cartridges in other states, this is very expensive (and that’s before taxes) Maybe as time goes on, the price will drop. I’m excited to try my purchase of GG4. I hope it’s worth what I paid for it 😬🤣😎