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Logo for Cinder - Spokane Valley
DISPENSARY
RECREATIONAL

Cinder - Spokane Valley

Spokane Valley, WA
4.6(277 reviews)
1773.4 miles away
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277 Reviews of Cinder - Spokane Valley

4.6(277)
4.6
Quality
4.5
Service
4.5
Atmosphere
write a review
January 30, 2022
X........7
Abbi Joy was extremely helpful. I visit Cinder almost every week and there’s never a long wait. Always a wide selection, great prices, and never disappointed in the convenient deals!
Dispensary response:
We're glad to hear that Abbi Joy helped make your experience with us enjoyable! Thank you for the kind review. We look forward to seeing you again soon!
March 9, 2022
November 17, 2020
l........2
Verified Shopper
I love coming here! Every time I go in there the staff are super helpful and great to talk to while your in the shop! Michelle was absolutely amazing! She saw me looking at oils and jumped right over to me and started talking to me about some really great products! One that I never would have tried from HERBA and I am soooo pleased with my purchase! Thank you Michelle!!!
Dispensary response:
Glad to hear that Michelle jumped in and helped you out with your oil selection! Thank you for the kind review, we look forward to seeing you again.
December 2, 2020
November 5, 2021
d........o
They had everything I needed and more the workers even helped me get back into my car after I locked my keys in the car that is above and beyond service the people here are friendly and timely they always seem to be bubbly it’s honestly an amazing dispensary
Dispensary response:
We're glad to hear that our team went above and beyond to help you out! Thank you for the kind review. We look forward to seeing you again soon!
January 20, 2022
December 1, 2020
f........5
Verified Shopper
I always love this store for wax wednesday 💞 the staff is very friendly and they are always busy. The car side pick up is the best way to pick up during a pandemic.
Dispensary response:
We're glad that you were able to be helped in a convenient way during these crazy times! Thank you for the kind review. we look forward to serving you again!
December 7, 2020
February 24, 2021
T........h
Verified Shopper
I love Amy. She remembers me and what I like. She is awesome! Thank you Amy for what you do.
Dispensary response:
Glad to hear that Amy remembers what you like and gives great customer experience! We look forward to seeing you soon.
March 9, 2021
January 16, 2022
d........r
Abby joy. ..Very nice and helpful.
Dispensary response:
We're happy to hear that Abby was nice and helpful during your visit! Thank you for the kind review. We look forward to seeing you again soon!
January 20, 2022
January 17, 2021
D........9
Every staff member I've spoken to is knowledgeable about what I need. Friendly atmosphere also.
Dispensary response:
Thank you for the kind review! We love our staff and our education team is top notch. We hope to see you again!
January 25, 2021
July 22, 2021
K........I
Bud tender Stacey was super friendly. informative & super patient. didn’t rush me a bit and took she took the time to answer all my questions. will come back for sure 😎
Dispensary response:
We're glad to hear that Stacey was friendly and able to give you helpful information about our products! Thank you for the kind review. We look forward to seeing you again soon!
July 29, 2021
July 28, 2021
k........2
I love all of your employees especially Branden. He is always ready with a smile and helpful Tips. I will always recommend Cinder Spokane Valley to my friends and family.
Dispensary response:
We love to hear that you love all of our employees, especially Branden! Glad to hear that he's always got a smile and helpful tips for you. Thank you for the kind review. We look forward to seeing you again soon!
July 29, 2021
July 4, 2021
c........N
Friendly staff when walking in. Darren was very helpful. Knowledgeable about the product. He explained different products to me. I didnt feel rushed. Very happy with the service and purchases. Trying new things and learning a few new things.
August 14, 2020
K........o
Verified Shopper
so even with a valid medical reason(fresh stitches on temple) you can not enter this store without a mask. At least thats what the skinny jerk with glasses told me as there was a cute blonde getting rung up that didn't have hers on. Been coming to the downtown and valley locations since they both opened but because of this kids double standard I will never be back again. Also doesn't help that 80% of the time they don't help the next in line because there's no system in place to know who's next. Not worth going out of my way to shop here anymore. Keep my 3500 pts, I wont be back.
Dispensary response:
Hello, we're sorry to hear you did not have the best experience in our stores but we are exercising our right to refuse mask-less customers even with or without a medical reason. We have disposable masks that our customers may use if they do not have their own when entering the store or we offer curbside pickup for those who do not wish to wear a mask inside the store. We're sorry that you felt rejected while shopping at our Spokane Valley location but this new policy is to ensure the safety for our staff as well as our customers. Please contact us at marketing@cindersmoke.com if you would like to discuss further.
August 17, 2020
March 22, 2020
A........1
Verified Shopper
I thought they were doing a great job with the current outbreak, maintaining distance and using lots of hand sanitizer for themselves and guests. The only thing I will say is that "cash only" isnt said anywhere on the website, the ordering menu, or in the store, so that when I got to the front of the line I had to get out to get cash. A very friendly staff member gave me a discount for going through the lines twice, which satisfied me, but for future customers something should be displayed about cash only.
Dispensary response:
Thank you for leaving us a review, Austinpj71 and giving us some great feedback. We look forward to serving you again soon!
March 23, 2020
July 21, 2021
p........7
Honestly my favorite weed shop. Friendly staff especially Branden G. Knowledgeable and they always have great deals going ! Come buy a full spec cart for sure !
Dispensary response:
We love to hear that Cinder is your favorite weed shop, and you find our staff, especially Branden G, so friendly and knowledgeable! Thank you for the kind review. We look forward to seeing you again soon!
July 29, 2021
July 16, 2021
J........4
First time Visit to Cinder & it was awesome ! Our Bud tender Darren was very personable & answered any questions we had and gave us some great recommendations !
Dispensary response:
We love to hear that you had a great first visit to Cinder, courtesy of Darren! Glad to hear that Darren was able to give some great recommendations. Thank you for the kind review. We look forward to seeing you again soon!
July 29, 2021
September 12, 2020
a........2
I love the quality and potency of the products I purchase. I love that I can have no idea what I want, but the employee always has the best recommendations. My only issue is the constant shifting of prices. Boyfriend and I have been going on Wednesdays and Saturdays to buy the regulator brand oil because it's on sale. Usually get 5 of the 1 gram packs. Usually could go in with $40-50 and that would cover the cost. But today ended up spending $68??? Also,especially with current situations like the pandemic, I feel you should have a person mainly just for security working there. Tension is high and people are stressed and worried. But that doesn't excuse two grown men almost fighting in the store and threatening to shoot each other when they got outside.... And no employee heard, saw, or did anything about it. I get that on days where the discount is more popular, it's busier, but it doesn't make me feel safe or want to come back if the lack of supervision means I could possibly get shot by somebody on edge that just needs to get stoned.
Dispensary response:
Thank you for taking the time to leave us a review. We appreciate you and all our customer's patience as prices periodically shift with the current pandemic. During this time, some of the farms that we work with implemented new prices, and we had to adjust accordingly with that move. We offer discounts depending on how many points you have in your Blackbird account or we offer special deals on certain products depending on the week. We are also currently looking into security measures for all of our stores like how we have done for our downtown location. We apologize for any uncomfortable situations that our customers may have put you through and we are working to figure out a solution to prevent anything like that from happening again. If you have any other comments or concerns, please contact us at marketing@cindersmoke.com
September 21, 2020
November 11, 2020
T........x
nice place
Dispensary response:
Nice review!
November 16, 2020
May 20, 2021
p........t
Darren was incredibly helpful and informative. I didn't feel rushed to make up my mind. It seems as if he genuinely cares that I buy the products that are right for me. (As do your other budtenders.)
Dispensary response:
We love to hear that Darren was able to help and inform you in a non-rushed manner! Cinder wants you to go home with the best product for you; budtender's like Darren are a great example of that belief. Thank you for the kind review. We look forward to seeing you again soon!
May 24, 2021
February 17, 2021
j........0
This is my favorite store in the Spokane area. Darren is a great person to get service from. I can be pretty indecisive when it come to purchasing products. He is very patient and outgoing to help me find my winner. After I thank him for his patience he just shrugs and says it’s his job. Great employee great person. Thanks again cinder fam
Dispensary response:
We're so happy to hear that Darren was able to answer your questions and help you find the right product for you! We agree, Darren is a great employee. We look forward to seeing you again soon!
February 22, 2021
December 21, 2020
F........d
I always have a great time shopping at Cinder. Mindy went above and beyond today to help me find some edibles. Never had a bad product or a bad employee there.(I’ve gone through at least 50 of their concentrate cartridges without a single failure) I recommend this place to everyone in the market for THC&CBD products. It might be “more expensive” but their deals are top notch and their products always speak for themselves. I don’t shop anywhere else anymore.
Dispensary response:
Yay, we love to hear that Mindy helped you out! Thank you for the kind review. we look forward to serving you again!
December 21, 2020
April 16, 2020
F........3
Verified Shopper
I dont usually like this store because it's so compact and other customers are usually pretty rude. So I tried to online order. Ordering online itself was pretty ridiculous and not easy to maneuver. Then getting there because there was no parking I had to come to the door and stand there for another 10 minutes. However the employees are always super nice and trying to make it a better experience. Things get crazy at times. I would come back but not through online ordering.
Dispensary response:
Thank you for taking the time to leave us a review! We're sorry to hear you did not have the smoothest experience with our online ordering, we are working on improving the page more and more everyday. However, we're happy to hear you still had a good experience in the store and with our budtenders! Thank you for your support!
April 16, 2020
May 3, 2021
B........4
The service (Darren) was super knowledgeable and was totally customer service AWSOME so go see them at cinder valley 💗
Dispensary response:
We love to hear that Darren was able to deliver excellent customer service along with his super knowledge! Thank you for the kind words. We look forward to seeing you again soon!
May 17, 2021
April 22, 2020
r........m
Verified Shopper
The staff is very friendly and helpful.
1 person found this helpful
Dispensary response:
Thank you so much!
April 23, 2020
January 25, 2020
M........3
Verified Shopper
I like Cinder and order all my flower in the Spokane Valley location. Today when I picked up my 200.00 ounce, the seal had been unstuck and then looks like it had been re-stuck.. it was just sitting on the lid. It was dirty behind the part of the sticker that had been peeled back. I don't have a scale to weigh the product. Look at your jar before you leave your store..lesson learned.
Dispensary response:
Thank you for spending the time to leave us a review, we appreciate your comments and hope to see you again soon. Please contact us at keegan@cindersmoke.com if you have any additional notes for us.
January 28, 2020
April 15, 2020
k........0
Verified Shopper
I did curbside pickup. It was very convenient and safe. I had to change my order when I called to pick up my purchase. The staff was very nice, helpful and informative about the product. Thank you for the great experience.
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