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Logo for Deep Roots Cannabis
DISPENSARY
MEDICAL & RECREATIONAL

Deep Roots Cannabis

Springfield, OR
4.9(194)
2052.3 miles away
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This profile either has not been claimed by the business owner or is not currently active on Leafly. All contents and information (including business hours, operating status, and licensing information) are provided for informational purposes only and are not guaranteed to be up-to-date or complete. Claim your store.
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Ratings and reviews of Deep Roots Cannabis

4.9
(2 ratings / 192 reviews)
4.9
Quality
4.9
Service
4.8
Atmosphere
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Reviews 49-72 of 192
February 7, 2019
E........7

Probably the best experience I’ve ever had at a dispensary. Karlie was suuuuper helpful and answered a million of my questions and directed me to the exact right thing I needed. I will absolutely be back and tell my friends to come here because of Karlie. Also, the inside of the building is stunning with literal crystal chandeliers. It’s something you have to see to believe. Do yourself a favor and stop in here.

Dispensary response:
This is great! We are suuuuper glad you came and checked us out. We often get people that have a lot of questions, we do not mind answering the best we can. There is a lot of information out there and it can be daunting trying to figure which is correct or misleading. We love our chandeliers too!! :) Thank you for leaving us a review. Have a great weekend.
February 9, 2019
November 20, 2018
S........7

Maiden visit to an actual official dispensary in the state of Oregon while visiting from Hawaii. Karlie was AMAZINGLY knowledgeable and helpful and addressed all of my concerns and questions, professionally and tactfully. The selection was not overwhelming and the location was in a very safe environment. For my first time, I am throughly pleased to have had the courage to walk in. And I received a Veteran discount!!! Aloha and Mahalo

1 person found this helpful
Dispensary response:
We are so glad to hear that your first time was pleasurable. We like being on a busy street, it seems to help give people a sense of safety. We have some amazing employees here and we are thrilled she was able to help you out. Thank you for choosing us as your first experience here in Oregon. Thank you even more for taking the time to leave an awesome review. :) Thank you very much for your service as well, we love to take care of our Veterans!!
November 21, 2018
April 23, 2019
j........s

This place always has very high quality flower, some of which you won't find anywhere else. Decent prices. Service has not always been the best, but at times it's been great. I'll definitely keep coming and recommend to others.

Dispensary response:
We strive to have as a high quality products as our service. Please see Jeremy when you get a chance. I would love to know how the service was poor, so we can further improve ourselves. Thank you for taking the time to leave us a review. Have a great day! :)
April 24, 2019
April 4, 2019
M........0

My Budtender Karlie was very considerate and patient with my search for a vape cartridge. I finally decided on the Echo Electuary Purple Champagne Indica cartridge and I’m happy I did so. I really like the service and nice calm pace the place runs at.

Dispensary response:
Thank you for checking us out. We have a nice selection of vape cartridges,we are glad you found one that you liked. Thank you for taking the time to leave us a review. Have a great day. :)
April 5, 2019
July 11, 2019
K........i

Bud tender was SO sweet and gave us lots of info. Loved coming here. Definitely will again.

Dispensary response:
Thank you so much! Looking forward to seeing you in the shop again soon!
August 8, 2019
March 21, 2019
B........B

I’ve been to numerous dispensaries and this one is top notch! From the products to the staff and atmosphere, this is my favorite and ONLY place I get my meds in Oregon. If you’re looking for top shelf flower and quality concentraties, you have to check Deep Roots Cannabis out.

Dispensary response:
Thank you for the kind words! We appreciate you taking the time to leave us this review. This means ALOT since there are so many dispensaries in Oregon. We strive to offer the best products at the most affordable prices we can. :) Have a great day. :)
March 28, 2019
April 20, 2019
E........0

My go to place. My wife and I's favorite store.

1 person found this helpful
Dispensary response:
Thank you very much. We love it here too. ;) Thank you for leaving us a review.
April 24, 2019
August 5, 2019
l........8

Very welcomed, great customer service.

Dispensary response:
That's what we wanna hear! Thank you for hopping on here and leaving a review!
August 8, 2019
June 7, 2019
S........7

This is the nicest shop I have been to in Oregon.

Dispensary response:
We think we've got a pretty nice spot here, too! Thanks for swinging by, leaving a review and we hope to see you again!
June 30, 2019
June 30, 2019
K........8

Awesome service. Great people!! Highly recommended.

Dispensary response:
Thank you so much! Looking forward to seeing you in the shop again soon!
August 8, 2019
February 25, 2019
B........y

The people who helped us were really nice and provided lots of good information without overwhelming us with buzzwords and attitude. We really enjoyed our purchase and will be back soon!

Dispensary response:
Thank you for leaving us a review. We try our best to provide the most accurate information we can without worrying about all the latest trendy words. We want actual facts! Can't wait to see you again. Stay warm out there. :)
March 1, 2019
November 23, 2018
G........k

Came in a week ago and was thrilled to see knowledgable friendly staff. They were super helpful, well educated in cannabis, and just nice people to converse with. The shop offers some great specials and the prices are very reasonable. Definately the best shop I've shopped in!

Dispensary response:
We appreciate you taking the time to leave us a review. We try our best here to have as much cannabis knowledge as we can, we love knowledge. Some great personalities here, plenty of good conversations throughout the day. We like to try and pass on the savings when and where we can as well. Thanks again. Have a great weekend!! :)
November 24, 2018
November 3, 2018
T........D

Out of every place in town I frequent here. i ride my bike almost 10 miles round trip just to go here. Prices to fit every budget and its all quality. Customer service is fantastic as well. They have earned their 5 star rating!

Dispensary response:
Wow! This means a lot to us. Thank you very much. We can't express that enough. Hopefully the weather cooperates with you on those bike rides. ;) Thank you again. Have a great weekend! :)
November 4, 2018
February 24, 2018
M........h

You know that funny feeling of seeing a place as small (up front but when you walk in its huge?) Wow, the place is big, it seems they could have islands of stuff in the middle to browse. They said they have live music which I would love to come back and check out!. They were very nice and helpful, all the flowers I smelled were lovely, but I settled on the OGKUSH - I can't remember the budtenders name.. was tall w/dreads..as he suggested (sorry i'm bad with names)! I do love a nice kushy Kush, ya dig? Beautiful vibe, beautiful people and nice prices.. when 20% tax is included in the price, that's nice!.. It's an obvious deceitful move when dispensaries lure people in with advertising Medical prices without mentioning medical (no tax)..makes me not want to return to them, but I will here! Thanks

Dispensary response:
It is a bit mind blowing how much space we have available! Like you mentioned, we do utilize the space once a month (at least) and have live music in one form or another. Keep an eye out for an update as well as around the shop for flyers. We strive to be the go to shop for all your needs. Including taxes in the prices is a given for us Oregonians, we aren't used to paying taxes as well as we understand a person may not want math it up after a long day. Thank you very much for stopping by and giving us a review. Looking forward to seeing you soon!
February 28, 2018
August 22, 2018
B........s

I was charged full price for a bargain 8th of Honey Badger Haze. It was clearly in the discount bin and when I asked about the discount they told me no and that’s it was not available. When I asked why the jar was in that basket I was told they had no other place to put them. Also they almost didn’t give me my medical discount until I mentioned it, even after showing my med card 3 times and letting them make a copy of it. I would not go back.

2 people found this helpful
Dispensary response:
Sorry to hear you had a bad experience! I was the manager on duty that night, I remember running, literally running across the store a couple times to help out the other employee, who is newer, with the medical patient check in procedure. It was mentioned you were in a hurry so I put in extra effort while also assisting another patient who was also in a hurry. The Honey Badger Haze and a couple of other strains were placed in the bin and not marked down. All the other flowers in there were clearly marked for discounts. Had it been brought to my attention that is what you bought and were charged full price, I would have made it right and discounted it down for you on the spot. You had inquired why that product was in there and not that you actually bought it. We NEVER try pull the wool over anyone's eyes and will ALWAYS try to make it right especially for a patient. If you would like to come back in, we will honor the discount and make it right for you. Again we apologize for any trouble this may have caused. We hope you give us another try. :)
August 24, 2018
August 9, 2018
M........9

This is my go-to place in the Eugene-Springfield area. Staff is very helpful and they have what I want. There are others closer to me, but I would rather drive a few miles to visit Deep Roots.

1 person found this helpful
Dispensary response:
We are so glad to hear that you choose us out of the many, many different places to choose from. We do have a pretty high standard with all of our products (including the low budget options) and are picky with what we allow on the shelves. Hopefully we can turn that 4 star into a 5 star. :) See you soon. :) :)
August 11, 2018
December 28, 2018
A........r

Awesome place. Awesome people. And amazing prices. After trying multiple dispensaries in the Eugene area, I always come back here. Can't recommend more.

Dispensary response:
We really appreciate you taking the time to give us a review. We love hearing this. Makes us feel all warm and fuzzy inside. :)
January 3, 2019
April 10, 2017
M........p

From the moment i walked in I was welcomed with positive attitudes and smiles. No wait time at all! I was surprised with how welcomed I felt and was treated like I was a regular and had been a customer for years. The staff was very educated and professional. Not once did I feel pressured to buy or try something I didn't want to. It was a great experience especially for their first day. By far the best dispensary in the Eugene/Springfield area, I would recommend stopping by and seeing it for yourself. Definitely setting the bar in professional courtesy!

4 people found this helpful
Dispensary response:
You're so awesome! Thank you so much for this review! It means a lot to all of us hearing how great your first time with us was. We appreciate your kind words and can't wait to have you back! Thanks again and hope you have a great rest of your week! :)
April 11, 2017
August 27, 2018
E........y

Good store. Laid back friendly staff and I got listen to a live DJ a few weeks ago. Best shop out of the 4 around them.

1 person found this helpful
Dispensary response:
We appreciate that very much!! We love being able to have a live DJ or even a band or three inside our budroom. In fact we are doing that again this Friday, we have 1 DJ and 4 bands scheduled. We like to do this once a month to enjoy some live music performances and highlight certain products customers may have missed or would like more knowledge on. Come see us again and party on!! :)
August 28, 2018
October 24, 2018
P........y

Great staff-so helpful and cool. Excellent quality of product. Just wish there was more variety esp. of cbd. But I pass up a dozen other shops to get to Deep Roots which says it all, huh?

Dispensary response:
Thank you. It says and means alot! Our standards are high here and we strive to have the best products around. The supply for CBD is low but the demand is very High! We do have a quite a few CBD options in the store, everything is labeled with a light blue color. We currently have one option for flower and we are working to rectify that as we speak. We haven't found any products that meet our standards, a higher quality than most at an affordable price for the consumer. We really do try to have as many other cannabinoid options as we can. We have CBD Sunday as well, everyone can get 15% off all CBD products with a least 50% CBD in it! :) Thank you for leaving us a great review.
October 27, 2018
January 19, 2019
M........y

Amazing place. And the people are friend and very knowledgeable. Carley was extremely helpful and pleasant.

Dispensary response:
Thank you!! We love our staff here and we really love being able to help out everyone with their needs! We are glad you had a great experience and we really appreciate you taking the time to leave us a review. :)
January 28, 2019
November 9, 2018
M........t

By far my favorite dispensary! The staff are knowledgable and friendly and take the time to get to know regular customers and offer recommendations on new things to try. Hands down best product around.

Dispensary response:
We all love what we do here and we really like seeing the same faces coming back. It makes the job even more fun being able to help someone we have grown close to. We can then suggest products that would work well your particular body chemistry. There are so many nuances to this plant and we are all still trying to learn as much as we can! Thank you for your support :)
November 11, 2018
July 5, 2018
C........3

I was referred to Deep Roots by a friend and was a little apprehensive because I had never been in a dispensary before. The environment was very comfortable for a first timer and I felt welcomed by the staff. The dashing young man named Josh who helped me was very knowledgeable and took the time to explain the benefits of the CBD and the topical lotions that have already helped me with my arthritis. I will defiantly be back!

Dispensary response:
We appreciate you taking the time to give us a review, and a dashing one at that ;). Anytime you have questions in regards to the products or the how to use them, please feel free to ask anything you would like to know. We love spreading Good information around. We are so glad you have a product that works well for you. Can't wait to see you again. :)
July 8, 2018
October 5, 2018
r........n

They have an incentive if you write a review, for 15% off your next purchase, but since I'm a veteran they already give me that. So I'm writing this because Ray, the budtender, was a rockstar! Would shop here again.

Dispensary response:
We do offer an incentive for everyone. We do also give all Vets either active or not, 15% off all day. We really appreciate you taking the time to review us. Please come back and see us! Fantastic new products all the time. :)
October 20, 2018
234...8
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