DISPENSARY
MEDICAL & RECREATIONAL
DiamondTREE - Eastside Bend
122 Reviews of DiamondTREE - Eastside Bend
4.2
Quality
4.2
Service
4.4
Atmosphere
December 4, 2020
This is my go to dispensary! The people who work here are SO nice and helpful. I’ve been at different times of the day and it’s never too busy or crowded. Plenty of selection and price points.
February 3, 2018
I love this dispensary! When first walking in its a very impressive very classy place set up different than most that I've been to. The product is consistently good quality and the staff is friendly and helpful stop by you won't regret it!
March 5, 2016
This happened 3/4/2016 at around 1:30-2 pm.
I'm driving in from Prineville to Bend which is a good 30-45 min drive and I decided to call Diamond tree to see if they had some affordable concentrates. I was rudely told i should check their website, which was impossible from my phone in the car. I was left on hold for 20 minutes as i drove the remaining way to the shop. As i show up the lady who put me on hold was at the front counter laughing with someone. She also had the phone with me on hold sitting next to her. As i explained my situation she laughed and thanked me for reminding her about my call being on hold. I was then told again to go to the website to get a quick price check. She then forced me into line still unaware if Diamond Tree had the products i could afford. Once i went into the back of the shop i asked about my price range, got a no immediately, so i left. This normally would have been the end of it.
This morning i go to check their website to see their prices as i was instructed, twice. It turns out the price page is down. I just want know how an employee can ignore a customer on hold and refuse to answer a simple question, while pushing them towards a service that wasn't available? I understand that things get busy up front, but honestly i have never been treated like this from a dispensary. Odds are i won't be returning to Diamond Tree, i just hope things will be better for future patients.
Dispensary response:
You are completely right, and this should never have happened. We have addressed the issue with our front desk staff and rest assured this will never happen again. We are so sorry about how you were treated. Here on leafly we have a current menu, but the staff should always be happy to answer any and all questions. Things will be better in the future, and we hope you return to let us prove it. Thanks so much for your feedback @riotcontroll
March 11, 2016
April 6, 2017
This place picked their name well. DiamondTree is a cocky name amidst so many quality dispensaries in Central Oregon...yet as Kid Rock said, "...it ain't cocky ************ if you can back it up." I happen to know some of their growers, in which I know the pride and care they take in their elite cannabis product.
Not only is the weed superb, the atmosphere is unique. Including a fish in the aquarium you won't soon forget.
Lastly, the staff is genuine. They treat all walks of life with respect and compassion.
DiamondTree will not disappoint you.
November 16, 2015
perfect east side location, easy to find. If you can't find it, you probably shouldn't smoke in the first place. jk. friendly knowledgeable staff. I heard horror storeys about horrible waiting times, but what do you expect during peak hours. great product, great staff, I'll definitely be coming back. p.s. I've never spent more than 15 minutes waiting there. pick your spots people. Its like going to the grocery store at 5pm, expect a long line.
Dispensary response:
Thanks so much! We are so glad that. You are right, just like every where else it gets a little crazy at 5! Look for our mobile app will launching soon and then you can order from your phone and eliminate the wait time completely!
February 17, 2016
May 3, 2016
Great place when it's not busy. The wait time is usually at least 15 minutes or more when I have gone in the afternoon. But, it's busy because they have good bud and an upscale atmosphere. I like dispensaries like this where the products are displayed outside of glass cases and accessible to customers in little jars. You don't have to ask a bud tender to hand you every sample, just grab jars off the shelf and sniff. When friends visit who have never been to a dispensary, I take them here so they can have a good first experience. Good place to buy a bunch of one-grammers for a cannabis tasting flight! The prices are typical, but I always enjoy coming here.
Dispensary response:
Wow thank you, that means a lot to us! Especially that you bring first timers for a well-rounded experience, we consider it an important one! Thank you for your patronage! Also - we should be launching online ordering in the next few weeks, and that will eliminate that wait time in the afternoon! Thanks again @thetraveler
May 6, 2016
June 23, 2016
I love this store! Very friendly staff, super knowledgeable bud tenders and a wonderful selection of products at great prices. I have always been treated with respect and patience whenever I have questions or need a recommendation, and this has not been the case at other dispensaries. I would recommend DiamondTree to anyone (and do!). The new online ordering system has made it even better, since even during busy times I know with a little fore-planning I can get in and out with my bud quickly and on with my day. Thanks DiamondTree!
Dispensary response:
Thanks Jimmy! You rock! Glad you like the online ordering, it's really streamlining things!
August 8, 2016
November 12, 2015
Located on the East side of Bend on HWY 20 is perfect for people traveling that way to stop and get supplies before leaving town. I know as of Oct 1 everywhere is busy, but this location CAN get a little hectic. Their staff does an amazing job of trying to tackle the task of getting the masses quality medicine. They have always been extremely helpful when helping discern which strains would be best helpful for ME. They are very personable and I always leave with a smile. The variety varies week to week, but the quality tier is usually about the same. I love that nothing here is pre-weighed, so I know its not from last years crop. Overall Ive had the best experience BY FAR coming here, and wont ever hesitate to stop in again, even if I do have to wait for a minute or two longer!
Dispensary response:
Thanks so much, we really appreciate the feedback! If there is a strain that rotates, but you would like to see more of, let us know! We will do our best to make it a regular feature. Look for our mobile app launching soon, you'll be able to order from your phone to eliminate that wait time! Thanks for the love!
February 17, 2016
October 14, 2015
I am a long time Eastside DiamondTree customer, but I heard they had opened a new location on the Westside so I thought I would check it out. Great location on Galveston next to Brother John's, and I was happy to find they have parking in the back. NO WAIT! Since rec opened there seems to be long lines and a wait everywhere, but they got me checked in and I was in the bud room in a few minutes. Comfortable shop, super fresh, quality buds and a really friendly, helpful staff. Add to that the great location and this visit made my day. I will definitely be back.
Dispensary response:
Thank you! So good to hear the Westside location is doing so well and got you in in no time! We appreciate the feedback, you make our day too!
February 17, 2016
January 21, 2017
These guys are always friendly and professional. The location is low-key, even though it is on a major street corner. Keep your eyes peeled, it's worth it to stop here!
February 16, 2016
Love diamond tree! Truly amazing service and all the people there really take their jobs seriously when helping others! The selection was great and I would definitely recommend this one to everyone in the area! I drove 4 hrs and expected to come home with everything I needed and I definitely did!
Dispensary response:
Thanks that means a lot to us! So glad we could make your trip worth it for you! Thanks for visiting us!
February 17, 2016
November 18, 2017
Great place you can tell they care about their marijuana. Decently knowledgeable. I like how there bud is layed out. Easy to see everything. Decent prices if you know what your looking for.
September 1, 2015
Awesome. From the time I walked through the door to the time I left I felt welcomed, informed, respected and all in a beautiful Zen like atmosphere. The water fall is worth trip! Product much less expensive then at old dispensary and a 20% discount on Mondays if u buy 2 or more items. I did and it's worth the savings. The young man who helped me was friendly, knowledgeable and quick to answer my questions. I have found a new home. Thanks guys!
Dispensary response:
Thank you! We're really glad you enjoyed your visit! We look forward to seeing you again!
February 17, 2016
October 6, 2015
Thank you diamond tree for your compassion. The last few days have been hectic and hard for medical patients to get their meds. Other dispensary's have cut out the fact they they have patients that need their medicine. patients are priority at diamond tree. employees are knowledgeable and accurate.
Dispensary response:
Thank you. It's very important to us that the patients who got us here still have the access they need to their medicine. We really appreciate the positive feedback!
February 17, 2016
January 24, 2018
It's great!
October 28, 2015
I have been to most of the dispensaries in town but by far my favorite is DiamondTree. Since recreational started it seems there is a line everywhere, but the staff at DiamondTree is always friendly and makes me feel welcome, even if I have to wait. If the Eastside store is too busy I have been hopping over to the new Westside location on Galveston. Never more than one or two people there, awesome buds, super friendly staff, and it gives me an excuse to stop next door at Brother Johns and have one of their awesome margaritas! Love this place
Dispensary response:
Thank you! Sorry to hear the wait at the Eastside was lengthy, but so happy to hear that you tried our other location as an alternative! We love seeing you, thanks for you patronage! And for patronizing the other Galveston businesses:)
February 17, 2016
July 27, 2017
Front and center loved this place up and staff was very friendly. Will visit again in the near future for sure.
September 6, 2017
I had Chelsea as my budtender and she was really nice and knowledgable about terpenes and cannabinoids which was awesome because I've noticed not a lot of budtenders in bend knew about them. The shop itself is not a bad set-up. It seems like they were in the middle of remodeling or something but it didn't really get in the way. This was one of the few shops that i actually had to wait, it wasn't very long and maybe it was the time of day. The flower was nice and fresh and they had a good selection of concentrates and edibles. Overall not to shabby!
June 25, 2016
I enjoy this location because it is conveniently located close to my house. the staff is friendly and knowledgeable with choice buds every time. and they do not pressure you to make a purchase like other dispensaries that I've been to
Dispensary response:
So glad that our staff makes you comfortable! Thank you so much for the awesome feedback!
August 8, 2016
November 17, 2016
I have been coming to diamond tree for a couple years now and have always had good service and great product. the staff is always knowledgeable and I always feel welcome when I'm there. Joey, in specific, is always super helpful and very nice. I will only go to this dispensary no matter what
October 8, 2015
Wow. They really set a new standard for dispensaries! Beautiful facility, friendly staff and big selection. In fact, they suggested I try out the new location over on the west side of town to avoid the long line at the main store (thank you!) it was worth a few minute drive. Thanks guys, you have a new regular customer!
Dispensary response:
Thanks for the love!!
February 17, 2016
April 4, 2015
I came here today to check out their clones while i was in town. The wait time was minimal and the prices were competitive. The attendant had a lot of useful information regarding grow tips which is Very helpful to a beginner like me. He answered all my questions and i learned a good amount.
I cant speak for the flower but all around atmosphere and customer experience i would give these guys a five.
August 19, 2017
This dispensary is nice, the staff are usually friendly and energetic, but a couple of times we went in the budtender was not very friendly. We will still come here when we see a good deal. The product is good, and they have a nice variety of product. Sometimes the flower is a little dry but that's to be a bit expected what with opening the jars constantly for people.
July 13, 2015
Upon walking in the store I was impressed by diamond tree. Beautiful location in an old bank building, and it only got better from there! The staff was super friendly and helpful. I got back into the bud room and was further impressed by their selection. I guess its run like a co-op so they get product from all kinds of people in town (ie GREAT selection of different flowers, grow styles and concentrates!!) This place blew it out of the water in so many ways, I won't be going anywhere else from now on. Thanks guys!!!