122 Reviews of DiamondTREE - Eastside Bend
4.2
Quality
4.2
Service
4.4
Atmosphere
December 4, 2020
This is my go to dispensary! The people who work here are SO nice and helpful. I’ve been at different times of the day and it’s never too busy or crowded. Plenty of selection and price points.
September 3, 2018
Horrible experience. Worst customer service in time.
June 7, 2018
Well informed budtenders, excellent and diverse product, best prices in town! Veterans get a ten percent discount!
There’s no good reason not to make this your first choice dispensary in Deschutes county!
February 3, 2018
I love this dispensary! When first walking in its a very impressive very classy place set up different than most that I've been to. The product is consistently good quality and the staff is friendly and helpful stop by you won't regret it!
March 13, 2018
Best COST and quality for medical concentrates.! In all of Bend. REALLY! Check it out for yourself!
November 18, 2017
Great place you can tell they care about their marijuana. Decently knowledgeable. I like how there bud is layed out. Easy to see everything. Decent prices if you know what your looking for.
September 6, 2017
I had Chelsea as my budtender and she was really nice and knowledgable about terpenes and cannabinoids which was awesome because I've noticed not a lot of budtenders in bend knew about them. The shop itself is not a bad set-up. It seems like they were in the middle of remodeling or something but it didn't really get in the way. This was one of the few shops that i actually had to wait, it wasn't very long and maybe it was the time of day. The flower was nice and fresh and they had a good selection of concentrates and edibles. Overall not to shabby!
April 6, 2017
This place picked their name well. DiamondTree is a cocky name amidst so many quality dispensaries in Central Oregon...yet as Kid Rock said, "...it ain't cocky ************ if you can back it up." I happen to know some of their growers, in which I know the pride and care they take in their elite cannabis product.
Not only is the weed superb, the atmosphere is unique. Including a fish in the aquarium you won't soon forget.
Lastly, the staff is genuine. They treat all walks of life with respect and compassion.
DiamondTree will not disappoint you.
January 24, 2018
It's great!
March 5, 2016
This happened 3/4/2016 at around 1:30-2 pm.
I'm driving in from Prineville to Bend which is a good 30-45 min drive and I decided to call Diamond tree to see if they had some affordable concentrates. I was rudely told i should check their website, which was impossible from my phone in the car. I was left on hold for 20 minutes as i drove the remaining way to the shop. As i show up the lady who put me on hold was at the front counter laughing with someone. She also had the phone with me on hold sitting next to her. As i explained my situation she laughed and thanked me for reminding her about my call being on hold. I was then told again to go to the website to get a quick price check. She then forced me into line still unaware if Diamond Tree had the products i could afford. Once i went into the back of the shop i asked about my price range, got a no immediately, so i left. This normally would have been the end of it.
This morning i go to check their website to see their prices as i was instructed, twice. It turns out the price page is down. I just want know how an employee can ignore a customer on hold and refuse to answer a simple question, while pushing them towards a service that wasn't available? I understand that things get busy up front, but honestly i have never been treated like this from a dispensary. Odds are i won't be returning to Diamond Tree, i just hope things will be better for future patients.
Dispensary response:
You are completely right, and this should never have happened. We have addressed the issue with our front desk staff and rest assured this will never happen again. We are so sorry about how you were treated. Here on leafly we have a current menu, but the staff should always be happy to answer any and all questions. Things will be better in the future, and we hope you return to let us prove it. Thanks so much for your feedback @riotcontroll
March 11, 2016
August 19, 2017
This dispensary is nice, the staff are usually friendly and energetic, but a couple of times we went in the budtender was not very friendly. We will still come here when we see a good deal. The product is good, and they have a nice variety of product. Sometimes the flower is a little dry but that's to be a bit expected what with opening the jars constantly for people.
July 14, 2017
I'm shopping here less and less as time goes on. It used to be my favorite place but has gone downhill lately. I came in because of pricing on their website but the price was higher when I got there. I doubt if I will continue to purchase here after my last experience.
January 21, 2017
These guys are always friendly and professional. The location is low-key, even though it is on a major street corner. Keep your eyes peeled, it's worth it to stop here!
July 27, 2017
Front and center loved this place up and staff was very friendly. Will visit again in the near future for sure.
October 10, 2015
East side location has great parking and ease of access, the waiting room is comfortable, and the selection is solid. The staff however all appeared to be a bunch of stoned girls with limited knowledge and inside jokes that made me feel uncomfortable and unwelcome. I think this place could do well with some serious staffing changes, but for now, it is what it is as they say. Im still leaning Bloom Well, HGO, and Dr Jolly's in the CO.
Dispensary response:
Thank you for the constructive feedback, it's very helpful to hear what we can improve upon. We are terribly disappointed that the staff made you feel that way, and the issue was addressed. We pride ourselves on friendliness and hope you return to let us prove it. But we fully support you in choosing the shop that works best for you! We love the other local shops too.
February 17, 2016
June 23, 2016
I love this store! Very friendly staff, super knowledgeable bud tenders and a wonderful selection of products at great prices. I have always been treated with respect and patience whenever I have questions or need a recommendation, and this has not been the case at other dispensaries. I would recommend DiamondTree to anyone (and do!). The new online ordering system has made it even better, since even during busy times I know with a little fore-planning I can get in and out with my bud quickly and on with my day. Thanks DiamondTree!
Dispensary response:
Thanks Jimmy! You rock! Glad you like the online ordering, it's really streamlining things!
August 8, 2016
December 31, 2016
Great selection and solid service ! will definitely be returning soon !
November 16, 2015
perfect east side location, easy to find. If you can't find it, you probably shouldn't smoke in the first place. jk. friendly knowledgeable staff. I heard horror storeys about horrible waiting times, but what do you expect during peak hours. great product, great staff, I'll definitely be coming back. p.s. I've never spent more than 15 minutes waiting there. pick your spots people. Its like going to the grocery store at 5pm, expect a long line.
Dispensary response:
Thanks so much! We are so glad that. You are right, just like every where else it gets a little crazy at 5! Look for our mobile app will launching soon and then you can order from your phone and eliminate the wait time completely!
February 17, 2016
November 17, 2016
I have been coming to diamond tree for a couple years now and have always had good service and great product. the staff is always knowledgeable and I always feel welcome when I'm there. Joey, in specific, is always super helpful and very nice. I will only go to this dispensary no matter what
May 3, 2016
Great place when it's not busy. The wait time is usually at least 15 minutes or more when I have gone in the afternoon. But, it's busy because they have good bud and an upscale atmosphere. I like dispensaries like this where the products are displayed outside of glass cases and accessible to customers in little jars. You don't have to ask a bud tender to hand you every sample, just grab jars off the shelf and sniff. When friends visit who have never been to a dispensary, I take them here so they can have a good first experience. Good place to buy a bunch of one-grammers for a cannabis tasting flight! The prices are typical, but I always enjoy coming here.
Dispensary response:
Wow thank you, that means a lot to us! Especially that you bring first timers for a well-rounded experience, we consider it an important one! Thank you for your patronage! Also - we should be launching online ordering in the next few weeks, and that will eliminate that wait time in the afternoon! Thanks again @thetraveler
May 6, 2016
November 16, 2016
This quickly became my go-to dispensary. Great prices, friendly staff, good selection, and If you show up before noon there is typically no wait time. I highly recommend you pay this place a visit if you find yourself in the area.
June 25, 2016
I enjoy this location because it is conveniently located close to my house. the staff is friendly and knowledgeable with choice buds every time. and they do not pressure you to make a purchase like other dispensaries that I've been to
Dispensary response:
So glad that our staff makes you comfortable! Thank you so much for the awesome feedback!
August 8, 2016
May 13, 2017
love it
October 19, 2016
I dont know if i wanna come here ever again. I pre ordered my stuff and didnt open until i got home in sunriver. I am not about to go back but I wouldnt have excepted it if I knew it was gonna be half stems. I go here to get it because I want good quality, but this was unappealing and just really really bad. Not happy with this, and honestly I almost wanna just throw it away.