EarthMed - Addison (Medical)

First review, I've been coming here since I was a recreational user. I've always been pleasantly surprised by their nerdy personalities by their registers. I've only spoken to a few of the team, but they've all been pleasant and real helpful. So it's a pretty nice place, and wait times are never an issue. I appreciate that they keep the flow of people to a certain amount so everyone can get a one-to-one conversation without being rushed. It's a pretty different atmosphere. One of my only and favorite place to go during the plague. Now if only they delivered. 😂

Was a great place before and then they stopped caring about its patients. This place was never big enough to accommodate recreational yet they didn’t care they did it anyways for money. No selection, just one flower and no concentrates. Place was small but the staff was friendly and they had good prices. The state of Illinois and this place should be ashamed of themselves for leaving their patiences to dry. Hope the money was worth it

The bud tenders are great, I always order on- line and never had a problem. This time I placed my order and an item was left off, with no explanation, I also ordered a vape and when I was cashing out I was told this vape pen needed a battery with was an extra charge, nowhere in the description does it state anything about this battery. What’s going on?

EarthMed thank you for all you do to service both medical and recreational customers. I do however have to criticize your vendor Verano. Verano your price increase is ridiculous for your products! I’m also concerned with how you conduct business as my $65 eighth of Greencrack did not weigh 3.5 grams. After weighing it multiple times the weight came to 3.1 grams. You are raising prices and shorting medical patients. This is not good. I will stir away from purchasing your products for now.

Their 'loyalty' program takes the term to the extreme of the word. I just found out that after spending hundreds and hundreds of dollars at this place, I lost all of my accrued rewards points because I switched dispensaries when they didn't have the product I needed. The explanation I got was that it's a loyalty program and that I need to be loyal to them to keep the points. I don't know any program that works like that, unless if you are told at the time of signing up (which I wasn't). I'm not going to lie, I switched away from Earthmed because they didn't have the product I needed but I've stayed away for a few months since I switched because of how much of a dump it is. The people are super friendly and nice to deal with the but place always looks like it needs maintenance (the ceiling seemed to always be leaking and there's never enough light). On top of everything now, they have imposed an 1/8th per strain per limit (which could possibly be illegal due to the Illinois rules about access) so the one product they have that works wonders for me, I can only get an 1/8th of.

The staff are awesome

it was sad seeing what they need to do to keep us safe and the earthmed employees. thank you for making sure no matter what we are as safe as possible. and as always a wonderful experience, I get my bag of meds and my baby girl addison the basset gets her back of goodies aka doggy treats. she's not good with making them last, i think she thinks of she eats them fast we'll come back the next day lol. thank you to the wonderful security officers for keeping us safe, and thank you as always Amanda for airways taking such good care of addison and me.

My first Medical Dispensary in Illinois, I used to love going all the time but currently it has seemed like they care too much about going recreational leaving medical patients in the dust. I have not seen an item on sale for months and they claim due to state wide shortages they cannot distribute more than 2 products. The flower selection is slim-pickens, with one or two strains above 20% THC level. It is hard to even be properly medicated with such a slim selection :(

Great customer service

Thank you EarthMed. I came in today and because of schools closed I had my young son with me and used the curbside. service. Shout out to ya EARTH MED! And Anthony (security) To provide a service where you don’t leave your car and no extra fee?! Top Notch. I’d rather go in because as you read most of the reviews the people are what make this dispensary outstanding. So the next time you’re in, there is a fund that you can contribute to, leave a $1, if possible. The fund isn’t for employees, it’s for US! The people that find themselves a lil short one day. Thanks again EarthMed - Stay Safe

This was my home for 2 years!! Since starting to sell recreational, medical patients are not the priority that they were in the past. The atmosphere changed, the service changed and after 2+ years, I am sad to say that I must move to another dispensary. I will miss the staff the most.

Staff is always friendly and open to giving suggestions. And Anthony always helps me with parking

Super friendly, definitely be back

As a relatively new cannabis patient, this place is life-changing. Staff are super pleasant and knowledgeable. Options are somewhat limited but products are always high quality when I can get them. My only real gripe is pricing. I don't care how much weed is in the state of Illinois an 8th should not cost 65 dollars. There are sometimes better deals but just about everything you can actually buy is $20 a gram. They should really focus more on serving the medical patients and including cheaper/less potent flower options. If you can afford it, this place is it, if you want to buy flower at a reasonable price, go to the city.

Great staff

Everyone is so nice and helpful.

Staff is super friendly and welcoming. Always super quick in and out. This dispensary seems to have the biggest variety when it comes to different growers in IL. I drive a little further here, for that reason !

The products are great...The staff is friendly....They play good music too! It was easier than the two other dispensary’s I have been at. I had trouble with the state transferring system. I called EarthMed and left a general message. To my surprise the owner of EarthMed called me back. He assured me of their continuing support for medical marijuana and the common sense approach to having the right products available for medical use.... RSO, tinctures, cbd/thc/thca blends etc. Since the end of last year the other dispensaries have had an eye on the big money produced, not quality for the patient. A greatly appreciate being treated like a person and not a pot head...! Kudos to EarthMed

I love that I can order online and pick up in store or curbside! And the pick up is always so fast. As a medical patient, I can't tell you how much I appreciate that!

I am a new medical patient and a novice to marijuana. The staff is very helpful. I am not a smoker, my preference was to use edibles. This dispensary did not have infused cookies on my first visit. I was a little disappointed because I had gone 56 years on this earth without smoking. I didn't want to start. I walked out the dispensary with an ounce of flower, and courage to make cannabutter. I made my first sticks of cannabutter. I walked in this dispensary not knowing what an 1/8., bowl or ounce were. I left with enough courage to make my own infused cookies and brownies. This is because the staff was patient, listened, and knowledgeable. Walking in the dispensary was mind blowing for me. I knew the difference between indica and sativa only because my doctor recommended I do research prior to my first visit. I didn't know strains, what a concentrate was, how to roll a joint.. I was a fish out of water in the dispensary but the staff made me feel comfortable. The medication is helping my condition. I remember almost being paralyzed with anxiety as I drove to the dispensary. Glad the staff reduced my fears.

I love the way I’m treated as a medical patient!!! I especially like the 2:1 edibles. I wish they had a bigger selection of 2:1 products. The chocolate 2:1 are to die for but they haven’t had them in a long time.

I guess I was spoiled as a medical patient. It used to be a very pleasant experience. Now it’s stressful. The staff seemed stressed. They are working their tails off. The selection is so bad now too. I understand that there is a need to make money, but I feel like medical patients kinda got the shaft.

Excellent staff and excellent product

Everything was wonderful! Bud tenders rock! Great inventory! Amazing manager. Jack! Monika, Joe, kim, And all of the former Starbucks Baristas! Wheaton misses you but I still got you. Love y’all! Great taste with your ppe masks!