The staff is always pleasant and accommodating. If something ran out of stock or couldn't be fulfilled they always had great suggestions for alternatives. I have a few budtenders that I am a big fan of and many I just haven't gotten the chance to meet yet. They have given me free things and discounts just for being a faithful customer and I'm always happy to come back and say high.
EarthMed - Addison (Medical)
585.9 miles away
Pickup available Free No minimum
824 Reviews of EarthMed - Addison (Medical)
Olivia recommend lemon frost from Cresco & has changed my whole view on lemon strains. I’ve received nothing less than excellent customer service here they have amazing staff come in and say Fern Fountian sent ya
Please come in and see Santiago or Alexa! They are always to kind and quick to help you with whatever questions you may have about the products. With so many dispo options now, quality customer service is so important to keep clients coming, and these two nail it every time! Genuinely nice people are so hard to come by, don’t let these two slip away!! Literally come in to see them, the weed is a bonus.
Thank you to everyone at EarthMed for your continued guidance, patience and kindness! I have been a patient since 2016 and every time I’ve come to the store I feel welcome and safe. Everyone is always willing to help in any way they can and make sure your needs are met. All the staff has extensive knowledge of the products and I always trust their recommendations. Thank you for everything and I look forward to seeing you all again!!
Every other Illinois dispensary I've been to has been incredibly loud and bright and confusing, making them much much less accessible to me as a disabled person. This is the only IL dispensary I've been to where I felt safe, comfortable, and respected. The employees are actually friendly, gave me clear instructions on what I needed to do, and were able to pick up on the fact that I just wanted to get in and out and didn't need any unwanted advice on my order. It's a LONG drive from where I live but it's worth it.
Nicole and Tino are absolutely amazing. I just met Tino and they are awesome! They are very kind to patient s and gave good reviews. I look forward to seeing Tino again.Thanks Tino!!I have been seeing Nicole since January 2021 for my medical use. It's hard to take tolerate break but they always know what to recommend. Thanks so much Nicole!
Buyer Beware. Since Earthmed opened they have always included taxes in their pricing model. It even says so in their FAQ "honest pricing". Except sometime in the last month they have quietly stopped doing that and you'll be in for a real shock when you go to pay. My purchase was an extra $40 than expected yesterday. I will never go here again and ensure no one I know does either.
Always have friendly and fast service, and if things happen to go wrong, they have great customer service that will go out of their way to make things right. Never have had a bad interaction out of the several times I've been here.
Hidden in a factory like area with crappy parking. Rewards system still doesn't work, and now a broken website for medical patients. Their disability discounts are a joke because most of the menu is supposedly on sale already so what good is a discount, especially when I can't even see any of it online. Recipes no longer show rewards points or anything really. This place has become shady and it's not the employees, it's ownership.
Excellent every time
Every visit is great and easy. I love this place.
Walking in here is no problem, even with my anxiety. I’m so grateful for everyone here - Awesome staff, and if you have questions just ask one. They’re super helpful, and they always match you up with what you need.
My go to 💯✅
I have been a medical customer for almost 3 years now. The staff is very helpful. The products they carry are high quality. The only thing Id like to see is more handicapped parking spaces.
Friendly helpful staff. Always able to get in a out fast.
I absolutely love coming here to shop, the employees are all so friendly and very helpful when it comes to picking what products fit me best! Y’all are all awesome at what you do, keep up the great work!💕👌
everyone is so nice!
I have been here twice and both times, they have been phenomenal! Rhonda helped me the first time and today I was helped by a very nice girl (who’s name I didn’t catch) she had a beanie on and colored hair. They both listened to me and then were extremely resourceful!! I’ll be back ❤️
I arrived (1st visit) and was promptly greeted, my concerns addressed patiently, and left with my fave products (Verano mints, gummies, and Creaco gummies). Have to say the staff is generally helpful and remains interested in seeing that medical patients are well-cared for always. Have made EarthMed Addison my go-to medical cannabis destination. 🙂 ~David
This January, as with last January, CBD RSO was not supplied by Shelbyville. One email to EarthMed and a phone call & response from Mr Coronado. Med patients DO come first at EarthMed. Thank you....thank you
Great place and exceptional staff but the flower selection and prices need to be addressed.
Very busy today at noon and I still got a parking spot right away. To get inside, It never seems to take over a few mins wait. I often walk right in the door with NO LINE! Once in, lines are usually pretty short . The key to parking here and shorter lines inside is to not arrive at opening time. The Best times are like weekdays 2-4pm in my opinion. Supply is pretty good, quality is good. Would like to see those $45 an eigth prices return.