95% of the employees at Earth Med are an absolute delight. I used to look forward to my visits because they were such amazing human beings.
However, there's an incredibly rude individual who made me cry. As someone with anxiety (and I know many others in the cannabis pilot program have it, too), I'd expect there to be a baseline level of compassion. That is to say, this isn't just retail. It's a medical program in which patients require a bit more care and understanding, especially with regard to mental health issues.
On 4/20, I headed over to the dispensary--not in hopes of a deal, but rather a regularly-scheduled pick-up. I went online beforehand to ensure they had what I wanted in-stock. I double-checked in the book they hand you when you enter the dispensary: Both said it was available. When I got to the front, this individual was exceedingly snarky in his response regarding the product I wanted.
When I asked for help, he sarcastically retorted, "Well, you shouldn't have shown up at the end of the day on 4/20." And perhaps he's right...but in the same breath, I also work and wasn't asking for one of the deals. By this point, I was pretty taken aback, and my anxiety had skyrocketed. Making on-the-spot decisions is exceedingly difficult once anxiety's kicked in.
He then offered a very expensive option in a strain that doesn't work for me. Like most people, I have a budget when I go to the dispensary. When I said as much, his response was less-than-polite. "Well then I can't help you." While I didn't expect this individual to sit down and talk through everything at the window, I figured he'd offer to have another staff member help me out. Instead, his expression was flat out irritation, with a hint of a snarl.
It was clear I wasn't going to get help, and I sure wasn't going to ask for it again--I wanted to get the heck out of there. I paid and hauled it to my car, where I ended up breaking down and crying.
I genuinely enjoy heading to the dispensary because everyone is usually so kind, understanding, and willing to interact. This time, however, the exact opposite happened. Head here at your own caution. You'll meet some excellent, caring human beings. But if you encounter this guy, your day may not be quite as sunshine and cheery.