Electric Lettuce - Eugene

I rarely write reviews. I will this time only cuz I’m shocked how many negative comments are here and low ratings over petty things. This is literally the best weed shop I’ve ever been to, and I’ve shopped in three states for the entire decade or so it’s been legal. These folks communicate well, without talking out their a** like most of the budtenders I encounter elsewhere. If they don’t know the answer to a question, they admit that. They don’t just tell you a bunch of buzz words to dazzle you into a sale. On the other hand, they patiently teach me all sorts of stuff about terpenes, delivery mechanisms, etc. any time they aren’t too busy. For the first time in my life, I’m able to walk away with actual medicine, not just a bunch of pretty stuff that smells good. I’m able to get real relief without as many unwanted side effects. You might pay less other places, but you will get what you pay for in terms of both quality of product and quality of personal interaction. Also, while I don’t love the local charity they choose to rally behind, I DO love that they try and give back to the community in that way. I especially appreciate that I can be trans, disabled, and autistic and still be treated with complete respect and kindness there :)

my fave dispensary 🤍

On my first visit, I opted not to sign up for "loyalty" program, but wanted my senior discount. Lady said she would give it to me "this time" although they prefer I sign up. She did NOT give me the senior discount (which is advertised on their site). Also, the price for their weed was so high, I assumed they would charge me $10 just to smell it. You want "loyalty"? Take the road most dispensaries in Eug/Spfd have AVOIDED. Charge a fair, NON-MERCENARY price for your fresh weed. And stop selling product that is older than 4 months old as new. Peace, My Babies!

I just got off the phone. I asked the budtender if they included tax in the prices they list. He attempted to give me a run-around about how they don't, because Leafly doesn't allow it, and how I won't see taxes included in any other dispensary's menu either. I don't know if this guy was just the least-informed budtender in town, or if (more likely) he was simply trained to mouth that falsehood, but that's what it is. I informed him that many/most dispensaries do include tax, and his response was telling: no apology or acknowledgement of error, no comment at all beyond a well-rehearsed, phony-friendly "Did you have any other questions, sir?" There are many high-quality and reasonably priced shops in Eugene, operated with integrity and concern for their reputation, to accept attitude and lack of accountability.

Sooooooooo..we just recently moved to Eugene and needed to find a few dispensaries to make our regular spots for our medical needs. Drove by this location quite a few times and commented on their awesome name. While doing some online promotion for our music, I saw an ad for them advertising a grand opening sale. Checked it out and saw they had an option for online ordering. Had never ordered product online, so I checked it out. Damn easy!! Fast too. I placed my order and it was literally ready for picked up in under 15 minutes. Popped over to find a really cool and inviting shop with the coolest bud-tenders. Great selection and very well stocked. Tewan (the assistant manager) & Mathew (a fellow Celt) were so friendly, motivated, and professional. Great customer service!! This will be a regular spot for all of our needs. Thanks Electric Lettuce for being so cool and welcome to the neighbourhood.

Nice vines and knowledgeable staff

Strange sales tactics. Never been talked out of spending money by any dispensary staff anywhere before. Worst dispensary experience ever. Worse than its previous iteration at the same location. I tried to spend my money and they wouldn’t even tell me prices. Lady and her co-worker were pretty braindead. No other customers in the store. I wonder how the owners would feel if they went into to such a situation in this wide, free market. I presume they’d do what I did. Spend their money elsewhere.

Overcharged $5 on first visit.

Top shelf prices for mid weed. Not worth the time, staff does not know much.

Don’t get ripped off! They tried to overcharge me 4 out of 5 visits! Know how much you are paying BEFORE you go into the store. I had to walk out twice without getting what I wanted. I paid the higher price once. They corrected it twice. Their “manager” would not honor what is on their menu. Blamed Dutchie. I even emailed Electric Lettice through their website and got zero reply. Good weed, awful customer service.

Beautiful shop; quality product, great deals, knowledgeable staff. My first time in Electric Lettuce and Olivia helped me get exactly what I needed; she is wonderful. I was thrilled by the quality of the flower and the 30% off sale made it possible to get everything I wanted. Plus, you can use an ATM Card! No having to stop by a bank! It's a beautiful shop! So happy Electric Lettuce has come to Eugene. Thank you!

Can’t wait till they Open

Instead of a few gimmicky discounts why don't you just charge reasonable prices? I only live a couple of blocks from Serra but their prices are so astronomical that I can't shop there. Literally almost anywhere you go will be 30% to 50% lower in price than Serra. Skip this place.

So I called about some questions about cartridges and the manager Cali spent literally 20 minutes on the phone breaking down everything as accurately as he could. He expanded the explanations in helpful ways countless times and answered every single question I had and I had many. Separate from this experience I was in store recently and had a similar experience with a receptionist, and a budtender who helped me pick out flower for my needs. She was very helpful. I look forward to trying some cartridges soon. Thanks for the amazing customer service and a special shout out to Cali for the knowledge and endless patience.

I love Serra! This is a beautiful dispensary that is clean and close to my home so it's convenient. They give their customers full attention so sometimes you are asked to wait before going in, but I've never waited anymore than 5 minutes (although I have heard stories of people waiting 10-20 minutes). The staff is pretty friendly and laid back. I've never had any issues with them. The only thing that is disappointing is their lack of concentrates for dabbing. I picked up a lunchbox alchemy product that was advertised as "shatter" and although it was tasty, it was not shatter at all. It was budder, even after putting it in the freezer. So, sometimes the advertising is false, which kind of blows when you pay $30-$40 a gram for BHO, but they may not have known this. All in all, great dispensary! Thanks for all that you do!

Previous visits had been awesome, but can't say the same any longer, as it seems they aren't really up-front with their policies. Got a whole gram of CO2 Company brand oil in a cartridge. Wanted to use it after the holidays, only to find that not only will it not draw, the wiring and heating element within the cartridge base wasn't even attached properly. Apparently Serra has a two week return policy regarding their cartridges, and you're SOL if it fails after that day for any reason. Long story short, there are many places in Eugene that have better policies that don't screw honest customers and guarantee the quality of their products unconditionally. I wouldn't be so upset had I been informed of said policy prior to purchase. Wouldn't recommend this place unless all that matters to you is ambiance and decor. Very disappointing from what I'd thought was a quality establishment.

I had a good experience today. I went in for the first time to get the Monday preroll special. I ended up getting a few grams of flower too and a couple of edibles. Their prices are good, I got great service with no wait. Check in and out was easy. The layout is nice and I like how all the flower is out for you to look at without them having to take down a million jars. They seem to carry quality items. And had a savory edible which is awesome! I will be back since I just moved into the neighborhood but probably would come here periodically anyhow.

This place is truly amazing, one of my top 3 places in this city . Glad I walked in there , very very reasonable prices and very very kind and knowledgeable people working there . Only been a couple times but I promise I will continue to go there with their great services and prices and very decent selection ! I recommend anyone who loves marijuana to go in there !

This place is like a weed museum! Not only is their display beautiful, but what they're displaying is some of the highest quality flower I've seen in town, and the staff was very welcoming. I bought a $6 dollar gram that looked like something I payed $14 for at another dispensary. They're concentrates are a bit spendy, but other than that this is my new #1 spot.

The shop is pretty and that's about it. Only had two flowers worth it and the prices are higher than the quality.

Very high in price.

Love this location. The staff is super friendly and knowledgeable and they always have the strains I like, ones with good thc to cbd ratios. Hands down my favorite Serra store.

Great service, amazing staff. I honestly come here because of the quality flower they carry.

This shop has a fun European style and very beautiful local staff. I visited this shop On a Sunday at eleven A.M. It is great when you feel people care about you, the customer. The people at Serra Eugene gave me an excellent shopping experience, I like them so I want to return to see them and what is new at their workplace, also I would recommend friends to visit this shoppe out because its an Italian dream about cannabis. I love the displays and the Sweet Jane Flower is like a rose, pretty and a sweet high!