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DISPENSARY
MEDICAL

Exclusive Ann Arbor - Medical

Ann Arbor, MI
4.9(261 reviews)
161.2 miles away
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261 Reviews of Exclusive Ann Arbor - Medical

4.9(261)
4.9
Quality
4.9
Service
4.9
Atmosphere
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December 19, 2023
c........4
They have a huge selection of products! they generally have a strain in several different forms as well as from different producers! Pricing is decent, and you generally get good smoke at a decent price point. love their specials! and the manager has knowledge! so do ask for him And he'll give you a free free eighth of your choice! but you have to take a picture of yourself with your shoe on your head! and show it to him🤫. I suggest the purple punch I loved it Thanks boss man! 🥳💪🤦
May 21, 2021
M........9
I went here today as I have many times before, but this will be my last time. The security guard at the front gate greeted me and was very nice. ‘’I pulled up to the curb, very short line, female tender promptly came over to my vehicle and greeted me. As I was removing my drivers license from my wallet I said, “ Hey there how are you on this beautiful day today? “ She replied “ I’m good, enjoying this beautiful weather, I replied “ I know right, we were way overdue here for it.” Handing her my license and $140.00. She then says do you have any questions today? I replied, no I do not, but thank you. She then says do you have any Cartridges? I said, no I do not. She then says, I will be right back and quickly turns her back to walk away, and I replied, “ Okay, thank you hun” I meant nothing by calling her hun. I have daughters her age. but, that was not the issue, although I would have apologized immediately if that offended her. ‘’I am sitting in my car waiting and another security guard comes out there and yells, and motions for me to roll my window down. Before the window is all the way down, he starts yelling at me, “ That can’t happen again, you will never talk to a tender that way, and continues yelling at me. I had no clue at all what he was talking about, never allowing me a chance to speak he turns forward to walk away, I told another security guard standing nearby that I wanted to see a manager as I had no clue what he was talking about and what I supposedly did. The previous security turns around and yells, “ you told her she has a cute ass “. I honestly had no clue what he was talking about and replied, “ you have me confused with someone else, I never said that. He yells back “ yes you did”. shortly after the girl returns with my merchandise, I say to her “ what was that guy yelling at me about, he has me confused with someone else. “ She says, yes you did, you said something to me as I was walking away “ I say to her, “ what did I say” She looks me square in the eye and says, “ I don‘t know, but you said something “ Wow, seriously just wow. I get it, I was inside a car, she is outside, I’m sure lots of other sounds and noises, plus she turned her back to me. I get all of that, but to out right accuse me of something like that, a serious accusation and then to be confronted by a security guard that just assumes I am guilty and begins screaming at me. A manager came and listened to what I said, but what can he do, he wasn’t there. I am only writing this because this was unreal. I have never in my life said anything inappropriately to a worker anywhere EVER in my life. she admitted to me she didn’t know what I said, but obviously assumed. Truthfully, I never even looked at her backside as I was putting my wallet back up. ‘’I have wrote maybe 3 negative reviews in my life, this being one, but I have written tons of positive reviews. I have been here many times before with NO problems at all!! So now all of a sudden I am being accused of something, that I am appalled of being accused of. I guess this is what 4 tours in Iraq get me from this business. Never ever again will I come here.
Dispensary response:
We are very sorry to hear about this misunderstanding. We are striving to get better every day together as a team. We appreciate the feedback and will strive to be better Have a great rest of your day!
December 29, 2022
January 20, 2021
K........8
They were courteous, safe, delivered promptly and everything was great. My only issue as a woman purchasing and having it delivered I would prefer a cashless online payment method. Fortunately they sent a woman to my home, but from a safety aspect always having that much cash for drivers and just the process seems unsafe and outdated.
Dispensary response:
Thank you for the kind review!! We are grateful you had an awesome experience! We appreciate you leaving the feedback! Have a great weekend!!
December 29, 2022
March 11, 2021
A........d
Everything you need
Dispensary response:
Thank you so much!! We are very grateful to be able to help!! Thanks for coming in!!
December 29, 2022
January 19, 2021
F........s
Their delivery is top notch. Great selection as well.
Dispensary response:
Thank you for the kind review!! We are grateful you had an awesome experience! We appreciate you leaving the feedback! Have a great weekend!!
December 29, 2022
January 19, 2021
D........4
Nothing
Dispensary response:
We love a solid 5.0 rating! Thanks for the support
December 29, 2022
March 6, 2021
T........r
This dispensary gets worse every time. 1 hour and 20 minute wait today. Completely unacceptable. No explanation other than “it’s Saturday.” Also went to green genie today. In and out with a $1000 order, no problem. I’ll never come back to exclusive again.
Dispensary response:
We recommend you place your order before leaving your location and that you wait until receiving your third text message to drive in to pick up your curbside order. If you do not receive your text messages after 30 minutes, feel free to call the storefront to check on the status of your order.
December 29, 2022
November 28, 2020
4........m
I loved this place! they had the traffic moving well, budtenders were very professional, great experience and the sfv og is fantastic!!! definately will be back
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
March 14, 2020
l........8
Verified Shopper
I love this place always med patients first. They are friendly and are knowledgeable on their products. Today I saw Sydney. She gave me the best deals for the best price as always the best products. The only thing not impressed with is I’m not getting my points or texts on my purchases and I spend hundreds every time I go. Go see Sydney and the gang!
1 person found this helpful
Dispensary response:
Thank you for the review!!! We are so happy Sydney could help you out!! We really appreciate you shouting her out, she's phenomenal! So glad she could hook you up with your goodies!! We can send you a link for all of your points! PLease ask next time you are in! Gotta get your freebees!! :) Thanks again for such an awesome review!! We hope to see you again soon!
March 17, 2020
November 2, 2020
W........0
Love the service and deals they offer...great prices and selection...a must visit
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
April 23, 2020
P........6
Verified Shopper
Amazing staff, great selection, and just an overall nice place! My favorite dispensary in Ann Arbor by far!
Dispensary response:
What an awesome review!!! Thank you so so much for leaving this for us! Your kind words are much appreciated!!!
May 30, 2020
June 26, 2020
U........y
I've been a shopper here for the past 4 months, the products always top shelf, the staffs always nice, and welcoming, my first time going or pandemic was even amazing. They've made me a loyal customer, and self medicated patient. I have nothing bad to say about them, and doubt I ever will. 12/10 stars
Dispensary response:
Thank you for the kind review!! We are grateful you had an awesome experience! We appreciate you leaving the feedback! Have a great weekend!!
December 29, 2022
July 16, 2020
V........r
Sadly for my first recreational purchase it was curbside pickup only. But the security and kindness of the employees was very calming. The flower quality is INSANE at minimum. For sure will be coming back!!
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
January 10, 2020
m........5
First off - shout out to my guys Big B and Steve, my man with the cleanest Jordan’s I’ve ever seen yet I never caught his name, and to the countless gorgeous ladies that work there lol. I honestly love Exclusive Brands in Ann Arbor. The product drew me in, but the staff is why i have come back - countless times lol. I’m a 36yr-old noob, which I say in the hope that someone can relate to my feeling overwhelmed/intimidated. The staff alleviated every fear/insecurity I had. I will wait in line here vs no-wait elsewhere, as crazy as that may sound. Although I have a feeling a lot can relate to and would share that sentiment. Once inside, the smorgasbord of available products smacks you in the face. I counted 5+ manufacturers of vape carts, countless strains of flower, concentrates left-and-right, etc etc I was blown-away by the adult use selection. But I will single out the V-Fire/Claw pods, those are awesome. In my opinion, the strains are “exactly as advertised,” for a lack of a better phrase. i.e. I looked up what i could expect effect-wise on the Google-machine and it was right on-point with what I purchased. I’m a newbie yet I honestly don’t care to visit another dispensary - I’m excited to see what is to come considering my positive experiences are based upon a mere 5 weeks of legal adult-use sales here in Michigan.
Dispensary response:
Thank you so much Mikey!!! We are so grateful to read about your experience, thank you for taking the time to write this for us! We strive to be better everyday for our patients so it is helpful to hear some great feedback! We are happy to be able to help you find your cannabis needs while having fun! We try to keep a large variety of products for everyone to choose from! Its more fun that way :) We appreciate you and are excited to help again when you come back! Thank you again for leaving an amazing review for us to read! We hope to see you again soon!
January 13, 2020
April 25, 2020
R........e
I’ve watched them continue to grow and improve. I do wish they were able to offer delivery, however, their curbside pickup up process is simple and easy. I like that they have an all, however, it kind of sucks to be honest. Their are issues with signing in when trying to order, and it closes out sometimes and all my items are lost from my cart. This can be frustrating. However, the actual business is great. Overall I think it is my current favorite place.
Dispensary response:
Thank you so much for leaving us feedback!! We strive to be better everyday and will definitely take this into consideration!! We are still tweaking the website to make it stable for as many people that are on there at one time. We really appreciate your loyalty and patience during this time! Hope to see you soon!
May 30, 2020
December 24, 2019
J........s
Ended up waiting in line for three hours but it was worth it. The staff was pretty cool and handed out free rolling trays during the wait, which was nice. This was my first time ever buying from a dispensary and I'm thankful that I'm able to take advantage of recreational living out of state. Picked up some GMO Cookies (27.08% THC) and a couple grams of Shark Shock. They stock very high quality cannabis and will be returning.
3 people found this helpful
Dispensary response:
Thank you so much for taking the time to leave this awesome review Jizzypops! We are grateful you decided to check us out and waited in line to see us. We are happy to help and glad you could take advantage and find some really yummy bud! GMO cookies is definitely a favorite among the staff here at Exclusive. Thank you for your kind words we are grateful to help you with your cannabis needs, we will see you again soon!
December 28, 2019
December 6, 2019
m........a
I came three times with my boyfriend and got inside today! Worth all the waiting and back/forth trips. Of course there are waits, people 🙄 Plan ahead. We’re all adults here 🤣 This place must be spending thousands to keep their customers as comfortable as possible during the inevitable. Tents and heaters kept us pretty comfortable for December in MI. They don’t have to do any of that and we’d all still come 🤷🏻‍♀️. Every employee we interacted with was so genuinely friendly. Shout out to Jake who introduced himself and shared in the excitement of our first recreational experience! Wish I could remember the woman’s name who helped us inside. Both of your recommendations were 👌🏻Glad we’re close to this place. Quality flower. Excited to try the gummies! Please keep doing what you’re doing!
1 person found this helpful
Dispensary response:
We really appreciate you taking the time to leave us this amazing review Marilyn!! We are so grateful to read this and happy you understand our situations! This is a huge change for all of us and we are striving to be better and better for our patients every single day! We really take this feedback into consideration and truly care about every patient that comes in the door. We are thankful to be able to have heated tents, we don't want anyone being cold during these winter days! Jake is amazing and we are so happy he could help you find the cannabis needs you were looking for. We are all so excited for this recreational legalization and are so happy to be here for it! Thank you for your kind words and we look forward to seeing you more!!
December 28, 2019
May 15, 2020
j........r
As a medical patient I am not a fan of the atmosphere - way too many people and not enough personal service. Can more like a farm than a place for medicine. Was just forced to sit in a parking lot for over 30 minutes with over 75 cars in front of me. Bet poor service!
1 person found this helpful
Dispensary response:
We appreciate your patience during this random crazy time for all of us! This curbside service has been a huge and quick change that we are all trying to cope with!! We appreciate you and hope you find whatever you need!
May 30, 2020
October 19, 2019
B........O
Verified Shopper
The staff here are amazing. Answered my email (submitted on leafly e-form) almost immediately & they went above & beyond, i.e, I missed 2 phone calls (they left voice messages), they replied via email, then I answered a third call from them! Top notch customer service. Their sales are great, too!
Dispensary response:
Thank you BettyO for the review! We are so happy to be able to help you! We want to make sure everyone knows they are a priority! Thanks again!
December 28, 2019
December 9, 2019
G........_
I would like to extend my gratitude to the Exclusive Ann Arbor staff for the exceptional customer service I’ve received. It started on December 1st when I was waiting in line for the first recreational sales. While waiting I was offered bottled water, hot chocolate/coffee, cinnamon rolls, and cookies, all by pleasant/smiley staff members. They replaced tank after tank of propane for the heaters to help keep us warm. The moment I reached the door the staff was warm and welcoming. The bud tenders were super nice and knowledgeable. I didn’t feel rushed even with it being a wildly busy day. I will be a repeat customer and will recommend Exclusive Ann Arbor to anyone who’s looking for a great place with great product and has top notch customer service.
1 person found this helpful
Dispensary response:
Thank you so much for taking the time to share your experience! It makes us so happy to read this! We are very grateful to help, we want you to be comfortable from the time you enter our parking lot, till the time you exit it! We do not ever want you to feel rushed, we strongly believe everyone deserves a turn to decide what they want and not be stressed to hurry. We really appreciate the kind words G_P_G_, thanks again!
December 28, 2019
May 5, 2020
B........e
I like how quick it was
Dispensary response:
Thank you so much for leaving this review! Much appreciated!
May 30, 2020
October 30, 2019
C........o
Verified Shopper
The ice cream cake is back ! Definitely will be indulging!
1 person found this helpful
Dispensary response:
Thank you ChiefWoo for the kind words! We just want to help everyone find what they like! Ice cream cake is such a fantastic strain! Glad you enjoy it too!
December 28, 2019
January 7, 2020
a........r
First visit ever to an Ann Arbor / Michigan recreational dispensary. Visited on AM on New Year's Day (01/01/2020) - NO lines - very efficient - friendly staff ... Decent selection of flower despite heavy holiday demand. Purchased a couple grams of Citrix and SFV OG sativas. Unfortunately, could not purchase more due to an out of state return plane flight. Based on three sessions, quality for these two strains was above average and provided a very long lasting experience. Will return when I am back in the Ann Arbor area...
1 person found this helpful
Dispensary response:
Thank you agingboomer!! We are so grateful you took the time to leave us this review! We appreciate the feedback and are always striving to be better for you! We are happy to help you find the cannabis needs you were looking for! Hope your flight was great, we will see you again when your back in town!!
January 10, 2020
April 11, 2020
7........n
Big selection, busy store. I wouldn't call it friendly, but the people are pleasant enough and get the job done.
Dispensary response:
Thank you for the review!!! We appreciate you coming in and hopefully have even better experiences to come!!
May 30, 2020
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