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My favourite store. The staff are so helpful and knowledgeable. They recognise and remember me each time and always take the time to answer any questions about new products or comparisons. Excellent selection, too.
FoxTerrier, Thanks so much for your feed back, we always are happy to see our regulars come in day after day. Thank you for your support!
i have been there a few times and all i can say is that the staff are extremely helpful, knowledgable , and some of the nicest people i have ever met. i have myoclonus, which is similar to siezures, m.s., just to mention a few things. the myoclonus was off the charts, until i discovered this place. they have been so helpful... i almost have no words. all the medications, well, they helped. i am not a dr. so dont go off your meds because of me. i havent , not yet. but im hopeful that i eventually have the guts to try slowly. you have got to go to this place. they are truly amazing!! keep up the good Godly work that you do.
Ollierae, thank you very much for your feed back, we are happy to hear that all of your visits have been a positive experience. So glad we are able to help. Hope to see you back soon.
I’ve been coming to this store on a weekly basis for three years and have never had a negative experience. The staff is always friendly and knowledgeable, and they always have a great selection of product. Best return policy of any competitor
Cass82, Thank you so much for your feed back, what a great way for our staff to start the day! Thank you for being a loyal customer, we hope you continue to experience nothing less than the best of what Green Light has to offer.
The super kind, knowledgable blond girl that assisted me this evening 11-3-19 (Kaitlyn maybe? She went to school with my friend Laine. ) Was absolutely amazing. Very helpful and knew her products, listened attentively to our needs and was easily abe to match us with the perfect product for us. She made my first experience with your shop awesome.
Ambrosia_17, Thank you so much for taking time out of your day to leave a review for our budtender Caitlyn. I will make sure she gets your kind message about your customer experience here at Green Light.
Thanks to a terrible budtender and extremely old product on the shelf, my wife and I will stop buying at Green Light. My wife's experiences have been getting worse going into GL for the last few months, so yesterday I decided I would see for myself. The budtender assisting me wasn't able to speak in any specific way about strains she showed me beyond saying "it smokes real nice" and everything I was shown was over a year old. At one point I was shown a strain harvested in 2017! Any smoke that old is going to be harsh and certainly won't "smoke nice." Only after I asked for a specific strain was I directed toward the case that clearly had the newer product where the budtender then pulled a very deceptive practice. I was shown buds from a jar that was clearly known to have the pretty buds but when I asked to buy a larger quantity was not shown any of the 6 jars on the shelf. The budtender had grabbed likely the oldest jar of that strain and had it bagged in seconds. Customers shouldn't have to ask the budtender to pull multiple jars to pick which buds they want to drop their money on, its really common sense unless there is only one jar left to buy. The feeling I walked away with is this staff will push the very old product to hopefully get rid of it on unsuspecting smokers and can't speak in any meaningful way to the benefits of any strain. We have rewards built up for a 20% off discount with the next purchase and I doubt we'll use it after this last visit.
Potterhead_420, We greatly apologize for the experience that you received. Our mission is to provide the best customer experience possible by putting our customers first. We would like to do everything that we can to make this right for you, please contact our general manager Thalia at 509-309-3193.
I am a loyal customer and have been since you opened the doors, although I miss seeing the Faces that brought me to Green light.. Cass and Chris
Shannaq69, Thank you so much for being a great loyal customer and for the positive feed back. We would like you to know that Cass moved on to the producer part of the industry, but she still shops here everyday, if your lucky you can catch her. Chris still works here, and I'll let him know that one of our loyal customers misses him.
I've been going to greenlight since it opened up, but never will i set foot in there again. it all started when they started getting rid of all the budtenders that made the place worth while.. now i see it for what it is.. a tourist trap.. and some of the newer budtenders are absolutely horrendous people.. they just don't care for everyday buisness.. it's like they only wanna scam tourists now.. you're better off shopping elsewhere. too many years I've been loyal to greenlight but 3 strikes and you're out and this was the final strike..
Joker2Dope, We are very sorry that you've had a negative experience at Green Light. Our customers are our #1 priority and we strive to make every customer interaction a pleasant one. Thank you for bringing it to our attention, we will address this with our entire staff and rectify this issue so that it does not happen in the future. Please feel free to come in and speak with our General Manager anytime and hopefully we can regain your business and trust. Thank you again.
As a Veteran, I appreciate the 30% discount I received on Memorial Day. From now on, my business goes to you business. Thanks, S.T. Chamblee
Hey S.T. Chamblee, We wanted to reach out and thank you so much for your positive feed back. We are very happy that you enjoyed your discount, thank you for your services. Next time you stop by come say hi to Thalia our GM, she would like to thank you in person.
Went for the April first Friday Phat Panda, Sticky Frog, Dabstract 20% flash sale and it was the final straw in not wanting to continue to shop there. The whole concentrates on sale were made in 2018 and not a word or sign from the store to inform the customers. In the dimly lit store it's hard to see color of products, so you need to have some kind of trust the product is on point and not 16 month old dry goo. It is on the customer to check run dates, but it's definitely on the store to inform the customer the organic product you're buying is over a year old!!!! Goodbye Terps and hello harshness! The prices, and lack of discount days are the primary reason for not shopping there. Most often any item for sale is sold at a lower price somewhere else. Now finding them trying to pass off year old products is the end of my business. A COMPLETE loss of trust on the store. Too many other stores who look out for their customers and don't just see their wallets. Bottom line AVOID shopping here!!!
SirBronn, If you would like to reach out to our store and ask for Thalia, we would love to make this right! 509-309-3193
So first I want to start by saying I am an extremely loyal customer of Greenlight. Been going there for products since they opened...but I was disappointed today when I got home looking at the harvest date on the jar of Mean Misty strain from Driftboat. Harvested in July 2017!?! Really? And paid more than normal for an oz. 😤😫
Hello Atomikmomma! Sorry to hear you're disappointed with the quality of your latest purchase. As advertised, we are doing a huge inventory clearance in order to bring you less expensive products in 2019 as well as comply with new packaging laws. Products are often harvested months before stores receive them; we received that batch of Driftboat Mean Misty ounces in November and they've been discounted an additional $50. If there was a discrepancy on your receipt, please come back in and ask for a manager. Thanks for being a loyal customer!
