Positive atmosphere every time I come in and the staff is super genuine and helpful! Thanks for always making my day better guys
179 customer reviews
I’ve been in customer service for over 30 years and this is the worst service I have received a purchase something and got the wrong thing and they’re not willing to replace it because it’s opened even after admitting their own mistake on giving me the wrong thing because they were so busy and not paying attention so when I asked what they’re gonna do they said nothing nothing they can’t do nothing I’m just stuck I’m screwed with what I got won’t be shopping here going out of my way anymore
Oh no! We are so sorry to hear there was a mix up! We apologize for the inconvenience, a bud tender may have been misinformed, please feel free to bring product back with receipt if possible and we will do everything we can to rectify the situation, ask for the manager between 10am - 6pm. Or you may reach out to us at HomegrownOregonHelp@gmail.com for more options. Again, we hope we can help get this taken care of for you and that we hear from you soon. -HGO Crew
Placed an order and when I arrived they told me it was out of stock. I'm not sure if this is Leafy's fault or this dispensary's for not implementing a way for contact between the dispensary and the patient without having to call. Homegrown on Edgewater is a decent little dispensary. It carries a good amount of flower, of all types. They even have a small assortment of glass pipes, bongs, and bubblers. Staff are friendly but seem to lack motivation. I will list some purchases from my visits here so far and rate them, Flower: Alcapulco Gold (Bishop Orchard), 8/10 Pennywise (East Fork), 5.8/10 Kosher Kush (Frontier Farm), 8.2/10 Sapphire OG (Bishop Orchard), 6.8/10 Atmosphere 6/10 Quality 7.6/10 Service 6.5/10
Thank you for your review sibannaC2! We appreciate any and all feedback! We are sorry to hear and item you ordered was out of stock. Unfortunately, Leafly does not have a good way to contact you using the online ordering. We hope to have a better way soon, however, if you order through our website, www.Homegrownpnw.com, we have another platform that allows us to quickly and easily contact you either through phone or text to communicate out of stock items or find you replacement before you arrive. Thank you again for rating us as well as rating some of our products! That's great for consumers looking to try those items.
Usually no problems, but purchased 2 Hush cartridges as their promotion says 25% off Hush and Mojave cartridges. paid $50 and did not get the 25% off. Its more than $10 that I didn't get.
Oh no! Thank you for bringing this to our attention, we are sure it was an honest mistake. Please grab your receipt and stop in to have this rectified! We are all about saving you money, we apologize for the inconvenience. Please feel free to always calls us right away if you notice something like that because we will always go above and beyond to make it right! We hope to see you soon and get you that money back!